「This is the low season during Xmas that we know in Swiss , but lack of
Staff's to serve customer in this hotel, long waiting for checking out for 25 min, no one in Reception..v poor feeling to wasting our time with No response,.. in the Room , no kettle , hot water u need to go down to the Bar, no coffee machine 2 , why , we do not know ?」
「This was one of the most beautiful hotels we have stayed at. The view was to die for. The rooms were very clean and the staff were great. Very accessible by public transportation.」
「Very good stay. I didn’t realise the hotel is named after the chocolate brand. Very nice visit to the chocolate factory too~
Restaurant staff is nice; but the reception staff not very friendly, always poker face.」