"The property is stretched along the waterfront and spread across. It was hard to get buggies when you needed it as there was no schedules etc for buggy and sometime 3 would go down one way and none the other. The staff are friendly and always greeting you. We had some issues with missing room service but what was irritating was took them 3-4 calls and couple of hours to get fresh towels sent. The room we stayed in was fairly old and bathrooms etc were not as clean as I would expect a five star property to be. I normally stay at the Sofitel down the road and there is definitely a difference in attention to detail compared to Hilton. Breakfast was good and had most items that you would want. The biggest drawcard for this property is the location and views - I sincerely hope they would pay more attention to detail to deliver a better product"
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