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"Very convenient, big room and staff very helpful."

"You can’t beat the location, just next door to the train station and a 10-minute walk to the historic merchant town. Room was more spacious than most. Dinner was excellent. Lots of choices for breakfast. Small but lovely onsen. Helpful and welcoming staff. Highly recommend."

"This was a cozy little hotel in the small town and the room had a nice water view. The room was clean and it had a vanity and toilet (with no bath), but it was absolutely sufficient for us. The hot spring was on the top floor with nice view as well. The meals were nice. The dinner was "kaiseki" style where each person was served a set menu. It was pretty and tasty as well. We liked their breakfast buffet as well, although they served many of the same items every day. (We stayed 3 days) We happened to like what was served. The only slightly disappointing thing was that they served the exact same dinner on our 1st night and 3rd night. Had we known that, we could have stayed only 2 nights. Overall, we recommend this hotel."

"It was clean and conveniently located for trains. "

"Staff was great! We needed to arrange an early morning taxi, and they were very helpful"

"Very old and dirty rooms. Bed bugs in the bed. Whole night it felt that something is biting your back."

"Fine, clean."

"First 日本語 hotel I have ever been to and it was a great two nights booked!"

"Worst Check In Experience Ever! After arriving from Okinawa my family took an Uber to Tabino Hotel as no shuttle service was available. Was approximately 1145pm. Upon arrival we received a very unwelcoming greeting by the front desk gentleman. He said pay now for the 2 rooms I had booked which I did. He then handed me my check in receipt. He then advised me that I booked the first room as NON SMOKING and the 2nd as SMOKING. I advised him there must be a mistake both rooms should be NON SMOKING. I requested him to please change the second room to NON SMOKING. At this point he became extremely aggressive stating there is nothing he could do it was not his mistake - the hotel was fully booked no Non Smoking rooms were available. I agreed it must have been a mistake and it was not his hotel's fault. Again I insisted he find another Non Smoking room for us. This is where the most bizarre thing happened. He started telling us to leave the hotel. He was cancelling our rooms. I told him we have paid for the rooms I want 2 Non Smoking Rooms. We began a very heated verbal exchange. Then the craziest thing happened! He then came out from behind the counter and physically started grabbing me to take away the check in paper. I told him to take his hands off me or I would call the police. My daughter in law stepped in and he backed off. It was late I had enough so I reluctantly said just give us the keys. I told him we have been travelling Japan for 3 weeks and have never encountered such "