Ishin Okutama hotels

"The hotel is clean. The staff is great. The room we had was so small, did not work well for two people. We had to take turns moving around."

"As advertised. Enjoyed the restaurant around the corner. "

"Centrally located for the two stations and on an airport bus drop off, this hotel is very good value, with a lovely buffet breakfast available and good facilities. A friendly and welcoming staff helped us enjoy our stay. We will return."

"Ac is good. AWFUL beds. Staff very rude. "

"Beautiful new, modern hotel with a zen like vibe. Add the breakfast with your stay, worth the few yen more, served to order, not a cattle line buffett. Excellent staff service, genuinely friendly and well trained. Great location with near by shopping and terrific restaurants. Will definitely be back and highly recommended. "

"Very good and exactly as described. Good price and it meets its purpose. Be aware Japan still offers smoking rooms. I booked a smoking room by mistake because I wasn't used to look for it. My mistake, not the hotel's. Good stay. "

"The lake and mountain views were worth the price alone. The Ryokan itself is very beautiful and traditional, the tatami and sliding paper doors made it feel like we had gone back in time. The onsen is nice and note that it is for separate male and female, so if you want to share the experience with family or partner you may not be able to. The restaurant was great with good service and meal options. The staff were so attentive and looked after us well. Small criticism was the room had a few stains on cupboards and floors, and the shower hose had a small hole which leaked onto the floor when showering. Overall a good experience and would recommend."

"Second time I’ve stayed here and I’m very happy with the overall experience and the staff. Location is great"

"A compact but very comfortable room, with high standards of accommodation, extremely clean and pleasant! Very convenient location near the train station and a large selection of restaurants, and close to the Crea Mall shopping street, which leads straight to the historic Koedo district. Wonderful!"