防敏寢具、羽絨被、特厚豪華床墊、房內夾萬

奧林匹亞鳳凰套房酒店的評價

4 out of 5
奧林匹亞鳳凰套房酒店
415 Capitol Way N, Olympia, WA

評價

8.4

很好

10 分評分,優異;1001 則評價中有 462 則" "
8 分評分,不錯;1001 則評價中有 319 則" "
6 分評分,一般;1001 則評價中有 113 則" "
4 分評分,欠佳;1001 則評價中有 74 則" "
2 分評分,很差;1001 則評價中有 33 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

7.2/10 

設施服務

8.4/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

Raymond

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
After our last hotel, the Westin in Seattle, it was just a relief to have a clean hotel room and a TV that worked.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月16日的回應
Raymond, thank you for sharing your experience at DoubleTree by Hilton Olympia. It is great to hear that you found your room clean and enjoyed the working TV. We're glad we could provide you with a positive stay. We hope to welcome you back again soon!

10/10 優異

Terri (Rollinsville)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Location
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月7日的回應
Terri, your commendation of DoubleTree by Hilton Olympia's advantageous position fits well with our aspiration to provide guests with convenience. We're thrilled you appreciated our location and look forward to ensuring your next stay is just as enjoyable.

10/10 優異

Jill

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location in the walkable Historic District. Ample restaurant options nearby. Hotel was very clean and comfortable as expected with Double Tree. Staff were friendly and accommodating. I loved their Crabtree & Evelyn products in the room. There were a couple of conferences being hosted at the time so parking was pretty tight. This hotel would be my first choice if staying in Olympia again.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月27日的回應
Jill, it's wonderful to hear how much you enjoyed your stay at DoubleTree by Hilton Olympia. We're delighted that our prime location, cleanliness, and comfort met your expectations. Our team members always strive to provide friendly service and it seems they hit the mark during your visit. We're also thrilled you loved our choice of in-room products. Regarding the parking situation, we appreciate your understanding during busy conference periods. We can't wait for the opportunity to welcome you again when your travels bring you back to Olympia.

10/10 優異

Michelle

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel had great staff, bartender, and breakfast! Bathroom could use some updating and the sofa bed mattress was not clean. BUT compared to most hotels in that homeless downtown area it was nice! We’d stay there again. Super close to a fantastic farmers market!
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月23日的回應
Michelle, it's wonderful to hear that you appreciated DoubleTree by Hilton Olympia's exceptional team members, our bartender and breakfast options! We're pleased our location was convenient for your needs. Your feedback regarding the bathroom and sofa bed will be passed onto our maintenance and housekeeping teams to ensure improvements. Looking forward to welcoming you back on your next visit, perhaps for another visit to the nearby farmers market.

10/10 優異

stacey (lake foreat park)

家人同遊
讚好:整潔度和職員與服務
The jacuzzi was broken so bummed about that bc we only stay for jacuzzi and pool but great customer service. Front desk made it up with excellent customer service
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月23日的回應
Stacey, it's great to hear that your stay at DoubleTree by Hilton Olympia was quite enjoyable, despite a minor setback with the jacuzzi. Our front desk team's commitment to excellent service shines through in your compliments. We can't wait to welcome you again for a flawless stay next time, with all amenities fully functional for your enjoyment.

4/10 欠佳

NORIKO

讚好:職員與服務
不滿:整潔度和住宿狀況
The staff who helped me check in had great hospitality and I wanna give him five stars, however, the room… window was covered with bird poop, junk outside of window, shower door not working and automatically opens while taking shower and that caused the floor soak wet, shampoo bottle holder was not fixed, coffee maker wss not clean, bedside table was not cleaned amd glass mark on it.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月21日的回應
Noriko, it's heartening to hear about your positive experience with our team member during check-in. However, your room experience evidently fell short of expectations. We apologize for the inconveniences you faced, from the window's cleanliness to bathroom fixtures, and other room elements not up to par. We've taken heed of your input and are adjusting our cleaning protocols to ensure an improved experience. We look forward to having another chance to showcase these improvements.

10/10 優異

Ricky

讚好:職員與服務和住宿狀況
Great
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月13日的回應
Ricky, it's fantastic to hear that your time at DoubleTree by Hilton Olympia was enjoyable. We truly appreciate your feedback and hope to welcome you back soon!

2/10 很差

Ryan (Seattle)

親子同遊
不滿:職員與服務、設施服務和住宿狀況
Hotel itself was fine. Lowering the rating and leaving a review because we chose this property specifically to use a pool over Spring Break. Upon arrival we learned that the pool would be closed for the majority of our stay. The staff was unhelpful, and was unwilling to offer any sort of solution or compensation "because we booked through Expedia." What a waste of rare vacation days.
於 2024 年 4 月住了 2 晚

6/10 一般

wei

家人同遊
Good location. Hotel is a little bit old. We searched all over the Olympia, there is no new and luxery hotel.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月9日的回應
Wei, we're glad to hear that our location was advantageous for your visit. We appreciate you highlighting the unique character of our hotel. While we're not the newest establishment, our focus lies in providing a comfortable experience enriched with quality service. We hope you took advantage of all the amenities our hotel has to offer. We look forward to improving your stay on your next visit.

10/10 優異

Lindsey

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Laundry services, indoor pool and hot tub, gym, great breakfast. First night had no view. Second night had okay view , we could see part of the marina
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月9日的回應
Lindsey, it's fantastic to hear your appreciation for the various amenities like laundry services, indoor pool, hot tub, gym, and breakfast at the DoubleTree by Hilton Olympia. We're happy you were able to enjoy a view of the marina during your stay. We look forward to serving you again in the future.

10/10 優異

Lindsey

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A nice hotel, great breakfast. Kids loved the pool and hot tub.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月9日的回應
Lindsey, we're thrilled to hear you had such a pleasant stay at the DoubleTree by Hilton Olympia. It's wonderful to know that you enjoyed our hearty breakfast and that your children found the swimming amenities to their liking. We're looking forward to welcoming you and your family back for another enjoyable visit soon.

10/10 優異

Jaime

讚好:整潔度、職員與服務和住宿狀況
Excelent
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月1日的回應
Jaime, it's a pleasure to know you had an excellent experience at DoubleTree by Hilton Olympia. We appreciate your feedback and look forward to your next visit.

10/10 優異

Stephanie

讚好:職員與服務和住宿狀況
Near the Capital
於 2024 年 3 月住了 5 晚
Customer Service 於 2024年4月2日的回應
Stephanie, it's wonderful to hear that you appreciated the convenient location of DoubleTree by Hilton Olympia! We value your feedback and look forward to welcoming you back on your next visit. Thank you for choosing us.

10/10 優異

Misty

讚好:整潔度、職員與服務和住宿狀況
Loved this hotel, way better than expected. Location is great and walkable, rooms are nice and clean, beds were comfortable. My kids loved the free cookies at check in, the pool, and breakfast.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月1日的回應
Misty, your heartfelt review made our day here at DoubleTree by Hilton Olympia! We're thrilled to hear that our location was convenient, the rooms met your expectations, and the beds provided comfort. It's always delightful to hear when the small touches, such as our complimentary cookies and pool, are enjoyed by our young guests. Looking forward to warmly welcoming you and your family again soon.

10/10 優異

Christine (Portland)

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was nice, convenient, clean.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月31日的回應
Christine, it's great to hear you found your stay at DoubleTree by Hilton Olympia pleasant and well-situated. We strive to maintain a pristine environment for our guests to enjoy. We eagerly await your return for an equally enjoyable experience.

10/10 優異

B

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月20日的回應
It's wonderful to hear you had a great experience at DoubleTree by Hilton Olympia. Our team appreciates your high rating! We hope to have the pleasure of serving you again in the future.

10/10 優異

Julianna

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kind, good snacks and amenities. Nice experience overall- bed was nice too!
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月29日的回應
Julianna, it's wonderful to read about your excellent stay at the DoubleTree by Hilton Olympia. We're glad you appreciated the amenities and enjoyed the comforting bed. The team members strive to create memorable experiences and are thrilled they made a positive impact on your stay. We hope to host you again for another enjoyable stay.

10/10 優異

Elizabeth Anne

讚好:整潔度、職員與服務和住宿狀況
We had a wonderful stray. very convenient location, and staff were lovely. Thank you.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月26日的回應
Elizabeth Anne, we're thrilled to hear of your amazing experience at the DoubleTree by Hilton Olympia. Our convenient location and dedicated team members are some of the aspects we love about our hotel. We appreciate your kind words and look forward to hosting you again.

10/10 優異

Gary

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Great property. Some maintenance needed in our room.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月26日的回應
Gary, we're delighted to hear about your overall positive experience at DoubleTree by Hilton Olympia. We appreciate you bringing the room's maintenance to our attention and be sure our team is addressing it. We look forward to your next visit.

8/10 不錯

Tami

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed this hotel, the best part was the warm cookies upon arrival! The staff when we arrived were so friendly and kind. The bar/food was open until 11pm which was great because we got in late. The area around the hotel wasn’t great, it didn’t feel like a safe neighborhood. The hotel itself was great for us but the parking was very limited. I’m happy with our stay there but I wish we had time to go to the hands on kids museum that’s within walking distance. The pool looked clean and nice, we ran out of time for that as well. The bed was comfortable and the duvets were comfy. The electronics were old (tv didn’t have Netflix and the clock had a charging port for an iPhone 4). The room was huge though!
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月23日的回應
Tami, we're delighted you enjoyed your stay at DoubleTree by Hilton Olympia, especially the toasty cookies and the welcoming nature of our team members. We appreciate the feedback on the area and parking, your comments are valuable in our ongoing efforts to provide the ideal experience. Your remarks about the proximity to the children's museum and the pool are delightful, we hope you can return soon and take advantage of those. We have noted your comments regarding the electronic features in the room. We strive to provide modern amenities that meet the needs of our diverse clientele. We await the chance to welcome you back for another comfortable stay and perhaps, to visit that museum!

4/10 欠佳

Lidziya

讚好:整潔度和住宿狀況
不滿:職員與服務
We were placed in a room on the first floor. Exactly at 12.30am strange sounds began, hotel workers were outside, right under our windows, they were taking out some things or dirty laundry and this continued until 3-3.30am, we could not sleep, and in the morning we had an important meeting at which we needed to have maximum concentration. We were broken and tired because couldn’t sleep almost all the night. I do not recommend staying at this hotel.
於 2024 年 3 月住了 1 晚

10/10 優異

Jerry

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable stay. Would recommend 10/10.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月12日的回應
Jerry, it's wonderful to hear you found your stay at DoubleTree by Hilton Olympia both clean and comfortable. Your recommendation truly means a lot to our team. We look forward to welcoming you back on your next visit.

10/10 優異

Brett

讚好:整潔度、職員與服務和住宿狀況
Staff was great, Kyla was very helpful and accommodating as we had a complicated check-in with three bookings for eight different rooms, with people arriving at different times. She was very flexible and stayed a little later than her shift and when she did leave, she directed to me to where she parked, as it was the last spot available in the lot. She was also very helpful when I talked to her earlier in the day about some early guest arrivals. Thank you.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月6日的回應
Brett, it's wonderful to hear your high praise for our team members at DoubleTree by Hilton Olympia. It sounds like Kyla particularly went above and beyond to ensure a smooth check-in experience. We always aim to be as accommodating as possible, and we're glad that was reflected in your stay. Thank you for your kind words about our diligence and hospitality. We look forward to welcoming you back in the future.

8/10 不錯

Amy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was fine except the fold out sofa was horribly uncomfortable. My son was unable to sleep on it. The location at the waterfront was great and easy to walk into town from.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月4日的回應
Amy, thank you for your feedback. We're thrilled you found our location near the waterfront convenient and easily accessible to the town. We regret to hear about your son's discomfort with the sofa bed, and it's a matter we take seriously. We're always striving to provide optimal comfort for all our guests. We hope to have another chance to improve your experience during your next visit to the DoubleTree by Hilton Olympia.

10/10 優異

Carrie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was great being in town and in close walking distance to restaurants and amenities. The hotel was clean and very comfortable.
於 2023 年 10 月住了 1 晚
Customer Service 於 2024年2月24日的回應
Carrie, thank you for your kind words. It's great to hear that you enjoyed the convenient location of DoubleTree by Hilton Olympia, as well as its cleanliness and comfort. We're looking forward to welcoming you back for another pleasant experience.

10/10 優異

Autumn (Tokeland)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月20日的回應
Thanks, Autumn! It's outstanding your time at DoubleTree by Hilton Olympia was fantastic. We can't wait until your next visit!

6/10 一般

Hannah

商務旅客
讚好:整潔度和職員與服務
Decent hotel with nice accommodations in a great location in downtown Olympia. It's all fine, just a little worn around the edges and has the weirdest shower I have ever encountered in a hotel!
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月14日的回應
Hannah, thank you for taking the time to share your feedback. It's good to hear you enjoyed the convenient location of the hotel. We're continually working on updates and improvements, and your observations will undoubtedly guide us. In relation to your comment about the unique specifications of our showers, we appreciate your patience and understanding. We hope to have the pleasure of hosting you again to provide a refined experience.

10/10 優異

Jacob

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年2月14日的回應
Jacob, it's truly rewarding to learn that your stay at DoubleTree by Hilton Olympia was satisfying. We're thrilled you chose us for your visit and hope to have the pleasure of welcoming you back in the future!

6/10 一般

Nancy

讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Paying for a substandard breakfast.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月12日的回應
Nancy, it's disappointing to hear you found the value of our breakfast to not meet your expectations. We consistently strive to provide quality food options and we will take your feedback to heart as we look to further improve our offerings. We hope for an opportunity to offer you a more satisfying experience in the future.

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年2月3日的回應
John, thank you for choosing DoubleTree by Hilton Olympia. We're thrilled to understand your stay was satisfactory. We appreciate you taking a moment to leave a rating. Hope to have the pleasure of welcoming you back again in the near future.

10/10 優異

Tom

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Check in was easy, fresh warm cookie at check-in was a nice touch. Staff was really nice, attentive. My only issue is that we checked out yesterday and we're still waiting to see a detailed bill emailed to us. As we had some drinks at the bar several days, I like to see what exactly was charged to our card.
於 2024 年 1 月住了 4 晚
David 於 2024年1月31日的回應
thanks for your review, can you email us with your full name and the days that stayed with us to send you the email receipt.

10/10 優異

Kimberly (Carlisle)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Customer Service 於 2024年1月31日的回應
Kimberly, thank you for choosing DoubleTree by Hilton Olympia and for sharing your 5-star experience. We take pride in providing a remarkable stay for our guests. Your fantastic rating shows we're succeeding! We look forward to having the opportunity to welcome you back in the future.

10/10 優異

steve

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay
Great service and great quiet stay
於 2024 年 1 月住了 3 晚
Customer Service 於 2024年1月30日的回應
Steve, your kind feedback is greatly appreciated! At DoubleTree by Hilton Olympia, our team members strive to deliver great guest experiences like the service and tranquility you've highlighted. We hope you're already planning your return. We can't wait to welcome you back.

10/10 優異

Abigail

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月30日的回應
Thanks for the perfect rating, Abigail!We're pleased to hear that you have fully enjoyed your stay at DoubleTree by Hilton Olympia, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

6/10 一般

Carol

讚好:職員與服務
不滿:設施服務和住宿狀況
It was disappointing that the two week long stays the laundry facilities were not working and there was no options. I don't drive so walking with laundry to another place to do laundry for 2 - 3 weeks wasn't an option.
於 2024 年 1 月住了 5 晚
Customer Service 於 2024年1月27日的回應
Carol, it's regrettable to read about your difficulty regarding the laundry facilities during your prolonged stay. We understand your challenges, especially when other laundry solutions are not readily accessible. We constantly strive to ensure all amenities are running smoothly and our guests' comfort is always at the forefront of our concerns. Thank you for highlighting this issue, and we hope to better serve you in the future.

10/10 優異

William

於 2024 年 1 月住了 2 晚
Customer Service 於 2024年3月21日的回應
William, it's fantastic to hear you had a five-star experience at DoubleTree by Hilton Olympia. We always strive to provide top-notch service for our guests. We can't wait to welcome you back for another exceptional stay.

10/10 優異

Dan

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月27日的回應
Thank you for sharing your perfect rating with us, Dan!It's wonderful to see how much you appreciated your time at DoubleTree by Hilton Olympia! We want everyone to feel right at home at DoubleTree by Hilton Olympia. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Customer Service 於 2024年1月4日的回應
Thank you for leaving us a great rating! We look forward to seeing you again soon so we can share another exceptional experience with you at DoubleTree by Hilton Olympia!

10/10 優異

Frank

於 2023 年 12 月住了 1 晚
Customer Service 於 2024年1月13日的回應
Thank you for the 5 out of 5 rating, Frank!We're thrilled to see how much you enjoyed staying at DoubleTree by Hilton Olympia. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 不錯

Gary

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We enjoyed the hotel. Nice dinner in the bar. Decent breakfast (for pay). The staff treated us well. I guess that the hotel has recently been updated. They did well. I think the shower door in our room was installed backwards.
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月25日的回應
Gary, it's lovely to hear you enjoyed your stay at DoubleTree by Hilton Olympia, including our enjoyable on-site dining and recent updates. We appreciate your positive remarks about how our team members treated you. As for the issue regarding the shower door in your room, thank you for bringing this to our attention. We assure you that our maintenance team will look into this to ensure a comfortable stay for all our future guests. Looking forward to your next stay with us.

10/10 優異

carol

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very convenient to the capital buildings and state government campus.
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月22日的回應
Carol, it's fantastic to hear how you appreciated the prime location of DoubleTree by Hilton Olympia, close to the capital buildings and government campus. We're delighted we could offer you convenience during your stay. We look forward to hosting you again in the future.

6/10 一般

James

讚好:整潔度、職員與服務和設施服務
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月20日的回應
James, thank you for taking the time to rate your stay. We notice there's room for improvement based on your score. We'd appreciate any further feedback regarding your experience in order to better serve you next time you stay with us.

10/10 優異

Charles

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Compassionate Hotel
It’s a very and comfortable hotel. I believe it’s from the 1990s originally. The beds are comfortable. The staff gives guests in the lobby a hot chocolate chip cookie in the afternoon. They have a nice lobby with a bar and a fireplace. It’s well located near everything in downtown Olympia in terms of walking distance. When I had a sudden death in my family and had to leave, they only charged me for the 1 night out of my intended stay of 3 days. That was very kind and compassionate of them to do. I recommend this hotel.
於 2023 年 11 月住了 3 晚
Customer Service 於 2023年12月19日的回應
Charles, it's delightful to read that you had a positive experience at DoubleTree by Hilton Olympia. We do indeed pride ourselves on the comfortable ambience and our iconic afternoon cookies. We are glad to learn that our team members were able to assist you during an unexpected situation. Your commendations are greatly appreciated and we're looking forward to welcoming you back when your travels bring you to Olympia again.

10/10 優異

David

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gotta stay here!
Well situated close to restaurants and coffee shops. Bus station only blocks away!
於 2023 年 12 月住了 4 晚
Customer Service 於 2023年12月17日的回應
David, your warm words about DoubleTree by Hilton Olympia are truly appreciated. We're delighted the proximity to dining establishments and transport facilities added to your conveniences during your stay. We look forward to welcoming you back in the future.

10/10 優異

Brandon

於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月17日的回應
Thanks for the fantastic rating, Brandon!It's outstanding we could exceed your expectations during your stay at DoubleTree by Hilton Olympia. We're all looking forward to your next stay with us.

8/10 不錯

Terrence

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月16日的回應
Terrence, DoubleTree by Hilton Olympia truly appreciates your high rating. It's a clear indication of an enjoyable stay with us, and we aim to make your future visits just as pleasant. The entire team looks forward to having you again.

8/10 不錯

DeeAnn

伴侶同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
This new hotel is really nice, but the loud old-fashioned heater in the room ruined our sleep!
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月25日的回應
DeeAnn, it's great to know you appreciated the aesthetics of DoubleTree by Hilton Olympia. We regret any inconvenience caused by the heating system affecting your slumber. Rest assured, it's part of our commitment to refine every aspect of our guest experience. We trust your next stay will be more satisfying.

10/10 優異

Dale

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月24日的回應
Dale, thank you for your high rating towards DoubleTree by Hilton Olympia. It's heartwarming to see our hard work pay off with your satisfaction. We can't wait to provide you the same service level on your next visit.

8/10 不錯

Felix

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Is okay I am sure if is safe safe at the parking area.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月20日的回應
Felix, thank you for staying with us at DoubleTree by Hilton Olympia and taking the time to provide feedback. Your comment on parking safety is noted. We assure you that the security of our guests is a top priority for us, and we have measures in place to ensure the same. We look forward to better serving you on your next visit.

10/10 優異

Donald

讚好:整潔度、職員與服務和住宿狀況
The front desk and all the rest where very nice and helpfull!
於 2023 年 11 月住了 2 晚
Customer Service 於 2023年11月15日的回應
Donald, it's always heartwarming to read such glowing feedback about DoubleTree by Hilton Olympia. We're thrilled that our front desk team and colleagues exceeded your expectations with their helpful and friendly service. We appreciate your Expedia review and look forward to your future visits.