「Worst hotel stay ever. Everything that's advertised was not available. Did not have food advertised on the menu. They had our laundry since Friday and gave it the day I was leaving which was 4 days later. I am allowed free shuttle service to the airport as advertised in my amenities and now saying I have to pay for the shuttle service. Some staff didnt know how to use the proper debit machine」
「Overall, a good hotel, particularly as it relates to security, meals, and the supportive and hardworking staff.
However, the hotel needs a general upgrading - rugs, ceilings, and the lift - one was not working, and the second lift could not take you from the ground floor to the 1st and the 3rd floors - so, you used the stairs for these floors.」