大堂

奧馬哈市中心舊市場希爾頓安泊酒店的評價

3.5 out of 5

評價

8.6

優異

10 分評分,優異;1004 則評價中有 584 則" "
8 分評分,不錯;1004 則評價中有 216 則" "
6 分評分,一般;1004 則評價中有 110 則" "
4 分評分,欠佳;1004 則評價中有 57 則" "
2 分評分,很差;1004 則評價中有 37 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Frankie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is perfect for those wanting to enjoy the Old Market. The atrium is beautiful and it is lovely to sit in the public area for a drink and a chat.
於 2024 年 5 月住了 4 晚
GM 於 2024年5月22日的回應
Dear Frankie, It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. We appreciate your patronage and hope you find yourself in Omaha again soon. Best, Fred DeLaRosa, GM

10/10 優異

todd

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The parking is off site at a controlled lot across the street
於 2024 年 5 月住了 1 晚
GM 於 2024年5月22日的回應
Dear todd, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Fred DeLaRosa, GM

10/10 優異

Donna

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was pretty and right next to the old omaha shopping area. Restaurants were within walking distance and most of the staff were very friendly and helpful. The breakfast was fantastic and all the waitstaff were wonderful.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月20日的回應
Dear Donna, Thank you for taking the time to write. I'm happy that our service and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Fred DeLaRosa, GM

10/10 優異

Andrew

讚好:整潔度、職員與服務和住宿狀況
Clean place. Very friendly and helpful staff. AC fan was very loud in room but phenomenal stay outside of that
於 2024 年 5 月住了 2 晚
GM 於 2024年5月20日的回應
Dear Andrew, Thank you for staying with us and for your kind review. I'm so glad you enjoyed your stay. It is lovely that you found our rooms clean and our staff friendly. We hope to see you again soon! Best, Fred DeLaRosa, GM

10/10 優異

Patricia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚

10/10 優異

Dasha

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay, the hotel was beautiful! I just didnt like paying 23$ a night for parking 😔 lol but everything else was wonderful.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月13日的回應
Dear Dasha, Thank you for sharing your kind and informative feedback regarding your experience with us! We're pleased to know you were primarily satisfied with your stay; however, we apologize for your frustrations with our parking fee. We hope this will become the first of many visits. Best, Fred DeLaRosa, GM

10/10 優異

Angie

親子同遊
讚好:整潔度、職員與服務和住宿狀況
We had a great time for my daughter’s 6th Bday!
於 2024 年 5 月住了 1 晚
GM 於 2024年5月12日的回應
Dear Angie, We are thrilled that we provided you with a great stay for your daughter's 6th Bday. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Fred DeLaRosa, GM

6/10 一般

Valerija

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
GM 於 2024年5月12日的回應
Dear Valerija, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Fred DeLaRosa, GM

6/10 一般

Shelby

伴侶同遊, 多人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
I was on the 7th floor of the hotel and the water pressure was weak. Cold water was barely getting warm after 5 consecutive minutes of the water running. Also, I was in a king suite room and the shower head was EXTREMELY low so it was difficult to shower. Staff and hotel location were awesome, it was somewhat quiet but very loud dogs barking next door.
於 2024 年 4 月住了 2 晚
GM 於 2024年5月6日的回應
Dear Shelby, We appreciate your business and the fact you took the time to share a review. While I am glad to hear that you enjoyed our awesome staff and location, I'm sorry that we weren't able to deliver a more positive experience. We hope to host you again should you return to Omaha. Sincerely, Fred DeLaRosa, GM

10/10 優異

Savannah

讚好:整潔度、職員與服務和住宿狀況
Love the location.
於 2024 年 4 月住了 2 晚
GM 於 2024年5月2日的回應
Dear Savannah, Thank you for choosing to stay with us! We are thrilled to hear that you enjoyed your stay and loved our location. Your feedback is greatly appreciated and we hope to welcome you back soon! Best, Fred DeLaRosa, GM

8/10 不錯

Amy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月23日的回應
Dear Amy, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Fred DeLaRosa, GM

10/10 優異

Sara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Location Easy to find! Breakfast was Excellent! Not sure what the Additional $25 charge was for though..they said any essentials..
於 2024 年 4 月住了 1 晚
GM 於 2024年4月23日的回應
Dear Sara, It is wonderful that you enjoyed your stay with us! The additional amount is an incidental hold that is released upon your departure unless purchases have been billed to your room upon your request. We appreciate your time in sharing your review and for choosing us. Best, Fred DeLaRosa, GM

8/10 不錯

William

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place as always, but my room had damage around the bathroom door and rust in the tub
於 2024 年 4 月住了 1 晚
GM 於 2024年4月27日的回應
Dear William, We are honored to have your continued support and appreciate your feedback. Thank you for helping us understand what we can do better to maximize guest satisfaction, we will be sure to keep your sentiments in mind. It has been a pleasure having you with us and we hope to host you again soon. Best, Fred DeLaRosa, GM

10/10 優異

Sunshine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always great!
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日的回應
Dear Sunshine, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Fred DeLaRosa, GM

10/10 優異

Alex

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and professional.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月19日的回應
Dear Alex, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Fred DeLaRosa, GM

8/10 不錯

Bradley

於 2024 年 4 月住了 1 晚
GM 於 2024年4月30日的回應
Dear Bradley, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Fred DeLaRosa, GM

10/10 優異

Howard (Kansas City)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Me & my wife stay here every chance we get! Hands down the best hotel/location!
於 2024 年 4 月住了 2 晚
GM 於 2024年4月15日的回應
Dear Howard, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and your continued choice to stay with us. We hope to welcome you again soon. Best, Fred DeLaRosa, GM

2/10 很差

Petar

於 2024 年 4 月住了 2 晚
GM 於 2024年5月3日的回應
Dear Petar, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Fred DeLaRosa, GM

10/10 優異

dean

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GM 於 2024年4月19日的回應
Dear dean, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Fred DeLaRosa, GM

10/10 優異

Hayley

於 2024 年 4 月住了 1 晚
GM 於 2024年4月30日的回應
Dear Hayley, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Fred DeLaRosa, GM

10/10 優異

Sandy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GM 於 2024年4月30日的回應
Dear Sandy, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Fred DeLaRosa, GM

6/10 一般

Janel

親子同遊
讚好:職員與服務
不滿:住宿狀況
Rooms were ok but showing age, bathroom could have been cleaner. Pool was freezing cold and filled with kids whose parents were not watching them. My toddler kept getting splashed and ran into by rude kids. The pool was chaos and we left after 10 min and so did other families.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日的回應
Dear Janel, I apologize that your pool experience was mediocre and that your bathroom was not met with our excellence in service. I have taken note and thank you for all your valuable comments regarding your stay. We appreciate your loyalty and hope to serve you on a return trip. Sincerely, Fred DeLaRosa, GM

4/10 欠佳

adam

讚好:住宿狀況
不滿:職員與服務
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日的回應
Dear adam, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret that we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Fred DeLaRosa, GM

10/10 優異

JOHN

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, spacious rooms. Adding a walkway to the parking would be awesome. No shampoo and conditioner, the bottles were empty.
於 2024 年 3 月住了 2 晚
GM 於 2024年4月1日的回應
Dear JOHN, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit. Best, Fred DeLaRosa, GM

10/10 優異

Kelly

讚好:整潔度、職員與服務和住宿狀況
Very clean. Staff was awesome
於 2024 年 3 月住了 1 晚
GM 於 2024年4月1日的回應
Dear Kelly, What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging when visiting our great city from here on out. Thank you for your business, and please come again. Best, Fred DeLaRosa, GM

10/10 優異

Judy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

4/10 欠佳

Daniel (omaha)

於 2024 年 3 月住了 1 晚
GM 於 2024年4月1日的回應
Dear Daniel, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Fred DeLaRosa, GM

10/10 優異

Jerard

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was an enjoyable stay. Really like staying here.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月31日的回應
Dear Jerard, It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Fred DeLaRosa, GM

10/10 優異

Shere

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Great place to stay for families to stay when going to the zoo
於 2024 年 3 月住了 2 晚
GM 於 2024年3月31日的回應
Dear Shere, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know about your exceptional experience with us. Please come and see us again. Best, Fred DeLaRosa, GM

10/10 優異

Corrissa

親子同遊
讚好:整潔度、職員與服務和設施服務
Spacious clean suit. Fun friendly environment.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月27日的回應
Dear Corrissa, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Fred DeLaRosa, GM

8/10 不錯

Scott

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月27日的回應
Dear Scott, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Fred DeLaRosa, GM

4/10 欠佳

Tracy

於 2024 年 3 月住了 1 晚
GM 於 2024年4月14日的回應
Dear Tracy, We aim to exceed our guests’ expectations in every facet, so I sincerely apologize that you did not enjoy your stay. We hope to welcome you again for a WOW experience should your travels bring you back to our area. Thank you for your review. Sincerely, Fred DeLaRosa, GM

8/10 不錯

Terrance

讚好:整潔度、職員與服務和住宿狀況
Clean well kept. With a tournament card n town, would have been nice to be able to have breakfast available until 10:00 AM.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月26日的回應
Dear Terrance, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement, as these foster change for future stays. We look forward to hosting you again. Best, Fred DeLaRosa, GM

10/10 優異

Clair C

多人同遊
讚好:住宿狀況
Nice hotel with wonderful breakfast.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月25日的回應
Dear Clair C, It is wonderful to hear that you enjoyed your stay as well as our breakfast. Thank you for choosing to join us and leaving us feedback. Please visit us again soon! Best, Fred DeLaRosa, GM

8/10 不錯

Kirsten

親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fun hotel right in the Old Market, so you can walk everywhere. Amazing breakfast. Super nice staff. Pull-out couch was pretty sad and not comfortable to sit or sleep on. Pool could use a face-lift. Would definitely stay again.
於 2023 年 12 月住了 2 晚
GM 於 2024年3月21日的回應
Dear Kirsten, We appreciate receiving positive feedback from our guests and are delighted to hear that you would choose to stay with us again. Thank you for sharing your thoughts and suggestions for improvement, as they help us to continue providing the best possible service. Our goal is to be the top hotel in the area, and your feedback is instrumental in achieving this. We look forward to welcoming you back soon! Best, Fred DeLaRosa, GM

10/10 優異

Teresa

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Great location.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月18日的回應
Dear Teresa, Thank you for choosing to stay with us! We're delighted to hear that our location was great for you. We appreciate your feedback and hope to welcome you back soon. Best, Fred DeLaRosa, GM

6/10 一般

Wendy

於 2024 年 3 月住了 2 晚
GM 於 2024年4月7日的回應
Dear Wendy, I apologize for any inconvenience caused during your stay. Thank you for taking the time to share your feedback. We hope to have the pleasure of serving you again in the future. Sincerely, Fred DeLaRosa, GM

8/10 不錯

Joseph

於 2024 年 3 月住了 2 晚

10/10 優異

Donna

讚好:整潔度、職員與服務和住宿狀況
Quiet, great shopping
於 2024 年 3 月住了 1 晚
GM 於 2024年3月15日的回應
Dear Donna, Thank you for taking the time to write. I am delighted to hear of the comfort you experienced with us! It was an absolute pleasure to host you, and we hope to welcome you again soon. Best, Fred DeLarosa GM

4/10 欠佳

Todd

家人同遊
讚好:整潔度和住宿狀況
Close to restaurants, CHI and a park area. Walkable. However the beds were so hard we didn’t sleep well. Woke up constantly with sore back. Was very stiff when we got up. Also we had an iPad stolen out of our car. We used valet parking
於 2024 年 3 月住了 1 晚
GM 於 2024年3月19日的回應
Dear Todd, We are truly sorry to hear that our hotel's location was the only positive aspect of your stay. We apologize that you were not satisfied with our beds. Please know that we are always available to address any concerns you may have. You can contact the hotel directly and we will do our best to assist you. Thank you for staying with us. Sincerely, Fred DeLaRosa, GM

10/10 優異

Macy

於 2024 年 3 月住了 1 晚

10/10 優異

April

讚好:整潔度、職員與服務和住宿狀況
Staff is very friendly and a great property for adults or families. Love the evening reception and so close to walk to old market and river district. Wish they had a hot tub but definitely does not take away from the state! Thank you for having us!
於 2024 年 3 月住了 2 晚
GM 於 2024年3月14日的回應
Dear April, I want to thank you for staying at our Embassy Suites. It was a pleasure to have you as our guest. We are delighted to learn that you had a great experience during your stay. Your feedback means a lot to us and we appreciate your kind words. We hope to see you again soon! Best, Fred DeLaRosa GM

4/10 欠佳

Andrew

不滿:整潔度和職員與服務
Regular long delays to get towels, service. Breakfast line to get custom food didn’t allow enough time
於 2024 年 3 月住了 5 晚
GM 於 2024年3月14日的回應
Dear Andrew, Our main objective is to ensure that all of our guests feel comfortable during their stay with us. We apologize that your visit did not meet your expectations and we value your feedback regarding your experience at our hotel. We hope to have the opportunity to better serve you in the future, should you return to the area. Sincerely, Fred DeLaRosa GM

6/10 一般

Alex

於 2024 年 3 月住了 1 晚
GM 於 2024年4月1日的回應
Dear Alex, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Fred DeLaRosa, GM

10/10 優異

Allison (Aurora)

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We always love staying at the Embassy in the Old Market. Perfect location and within walking distance to great restaurants, entertainment, theaters, and events.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月9日的回應
Dear Allison, We are humbled to earn your continued patronage! Our associates strive to provide our guests with an exceptional experience; we love to hear that it makes a difference in your travels. On behalf of the entire team, thank you for choosing us, and we can't wait to host you again. Best, Fred DeLarosa GM

10/10 優異

Thomas

於 2024 年 3 月住了 1 晚
GM 於 2024年3月27日的回應
Dear Thomas, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Fred DeLaRosa, GM

10/10 優異

Connie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Parking was close by Needed key access for parking.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月4日的回應
Dear Connie, What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging when visiting our great city from here on out. Thank you for your business, and please come again. Best, Fred DeLaRosa GM

10/10 優異

MIKE

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The place was Great and clean. Room was a little dark even with all the lights turned on. Can't recommend a room on the downtown street side could hear traffic noise throughout the night even on a Sunday night. So, if you have an option, pick another side if you can.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月28日的回應
Dear MIKE, Although there were a few flaws, I am happy to hear that you enjoyed your stay. Thank you for taking the time to share your positive feedback with us and other travelers. We hope to welcome you back soon and provide you with a flawless experience. Best, Fred DeLaRosa GM

10/10 優異

Vladislav

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place!
於 2023 年 12 月住了 1 晚
GM 於 2024年2月22日的回應
Dear Vladislav, We appreciate your glowing recommendation and would like to extend a warm welcome to you to settle in with us again anytime. Best, Fred DeLaRosa GM

10/10 優異

Mike

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good. Expensive but good
於 2024 年 2 月住了 2 晚
GM 於 2024年2月19日的回應
Dear Mike, I am glad our hotel provided you with a good experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Fred DeLaRosa GM