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奧馬哈南羅爾斯頓競技場智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
奧馬哈南羅爾斯頓競技場智選假日套房酒店 (IHG 旗下酒店)
7306 Q Street, Ralston, Omaha, NE

評價

8.6

優異

10 分評分，優異；469 則評價中有 256 則" "
8 分評分，不錯；469 則評價中有 129 則" "
6 分評分，一般；469 則評價中有 46 則" "
4 分評分，欠佳；469 則評價中有 27 則" "
2 分評分，很差；469 則評價中有 11 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Randall

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good breakfast
於 2024 年 5 月住了 5 晚
Krystal 於 2024年5月7日的回應
Thank you so much for your wonderful feedback!! I will be happy to pass that on to our team!

2/10 很差

Bridgette

不滿：整潔度、職員與服務和住宿狀況
Terrible bed bugs
於 2024 年 5 月住了 3 晚
Krystal 於 2024年5月5日的回應
Thank you for your feedback and we will look into this issue immediately.

10/10 優異

Jeff

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
JaMese Carlson- General Manager 於 2024年5月2日的回應
Thanks for your feedback

10/10 優異

Adelaida

讚好：整潔度、職員與服務和住宿狀況
El cuarto estaba muy limpio y me gusto el desayuno mucha limpieza.
於 2024 年 4 月住了 1 晚
Krystal 於 2024年4月16日的回應
Gracias!!

10/10 優異

Rodney

讚好：整潔度
於 2024 年 3 月住了 1 晚
Krystal 於 2024年4月1日的回應
Thank you so much for a wonderful review!! We genuinely appreciate and hope you’ll stay with us in the future!

10/10 優異

April

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Krystal 於 2024年3月19日的回應
Thank you so much for such an awesome review! We definitely appreciate it and look forward to hosting you again.

10/10 優異

Mike

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff were super helpful and a pleasure to deal with. Will definitely stay here again.
於 2024 年 2 月住了 6 晚
Kyle 於 2024年3月8日的回應
Mike, I am so happy to hear how well our staff did. We are lucky to have the team that we have and remind them of that as much as we can. We will pass along your lovely review and let the staff know how much our guests appreciate them and the difference they make. Thank you for taking the time to let us know about your visit, we hope to see you again soon!

10/10 優異

Dakota

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Kyle 於 2024年3月8日的回應
Dakota, Thank you for taking the time to let us know about your visit! we appreciate the review and look forward to hosting you again!

10/10 優異

Kristin

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The lady at the front desk was very friendly and welcoming. Room was clean as was the breakfast area. Definitely worth the money and I would stay here again
於 2024 年 2 月住了 1 晚
Krystal 於 2024年2月26日的回應
Thank you so much for your kind words and wonderful feedback! We look forward to hosting you again in the future.

8/10 不錯

Ryan

家人同遊
讚好：整潔度、職員與服務和設施服務
Clean stay with good breakfast. Only thing weong was the hot water coming out of the shower was actually cool/hardly warm.
於 2024 年 2 月住了 1 晚
JaMese C. 於 2024年2月29日的回應
Thank you for your feedback. Our apologies you had issues during your stay.

8/10 不錯

Charles

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
JaMese C. 於 2024年2月29日的回應
Thank you for your feedback!

10/10 優異

Christopher

於 2024 年 1 月住了 5 晚
JaMese Carlson- General Manager 於 2024年2月2日的回應
Thank you for your feedback

10/10 優異

Jessica

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
JaMese Carlson- General Manager 於 2024年1月18日的回應
Thank you for you feedback! We are glad you enjoyed your stay.

4/10 欠佳

Austin

於 2024 年 1 月住了 2 晚
JaMese Carlson- General Manager 於 2024年2月2日的回應
Sorry you didn't enjoy your stay.

10/10 優異

Nicole

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
JaMese Carlson- General Manager 於 2024年1月18日的回應
Thank you for your feedback! we are glad you enjoyed your stay !

6/10 一般

Tammy

於 2023 年 12 月住了 1 晚
JaMese Carlson- General Manager 於 2024年2月2日的回應
Thanks for your feedback!

10/10 優異

Natalee

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
JaMese Carlson- General Manager 於 2024年1月18日的回應
Thank you for your feedback! we are glad you enjoyed your stay !

10/10 優異

Judy

於 2023 年 12 月住了 1 晚
JaMese Carlson- General Manager 於 2024年1月18日的回應
Thank you for your feedback! we are glad you enjoyed your stay !

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Having a night light in the bathroom was a plus. I get up during the night and not having to turn on a big light was great.
於 2023 年 11 月住了 1 晚
JaMese Carlson- General Manager 於 2024年1月18日的回應
Thank you for your feedback! we are glad you enjoyed your stay !

10/10 優異

Dario

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
JaMese Carlson- General Manager 於 2024年1月18日的回應
Thank you for your feedback! we are glad you enjoyed your stay !

10/10 優異

Shannon

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
JaMese Carlson- General Manager 於 2024年1月18日的回應
Thank you for your feedback! we are glad you enjoyed your stay !

10/10 優異

Iracema

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Thanksgiving Vacation
Our stay was great. The room was clean, spacious, comfortable and provide everything you need. Kids slept well which was a plus because they are pretty picky to sleep when its not their home. Their breakfast was on point everyday was different option (stayed 3 days) and the staff were wonderful specially with our the kids (Our son is autistic).
於 2023 年 11 月住了 3 晚
JaMese Carlson- General Manager 於 2024年1月18日的回應
Thank you for your feedback! we are glad you enjoyed your stay !

4/10 欠佳

Donnie

伴侶同遊
不滿：整潔度和住宿狀況
We checked into our room which was clearly never cleaned. Bed was unmade, garbage in can, lights were on. We called the desk immediately and we were given another room.
於 2023 年 9 月住了 2 晚

8/10 不錯

Paul

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our stay was great. Room was very clean. Breakfast wasn’t that great.
於 2023 年 11 月住了 1 晚

10/10 優異

Pipsa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 7 晚
JaMese Carlson- General Manager 於 2024年1月18日的回應
Thank you for your feedback! we are glad you enjoyed your stay !

10/10 優異

Tammy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice clean rooms
於 2023 年 11 月住了 1 晚

8/10 不錯

Debbie

於 2023 年 11 月住了 1 晚

4/10 欠佳

Katie

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2023 年 11 月住了 1 晚

2/10 很差

andrea

商務旅客
讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
Frustrated
Checked into a room where the ac unit was rattling. Immediately asked to change rooms and the desk clerk said they couldn’t change my room. Only option was to cancel my reservation. A lot of hassle for me to find another hotel and change hotels. Bad hotel policy of not just switching my room. Won’t come back
於 2023 年 10 月住了 1 晚
JaMese Carlson- General Manager 於 2023年11月13日的回應
So sorry you experienced this during your stay. Unfortunately, we were sold out and didn't have any more rooms of that type to switch you to. I wish we could have done more for you during your stay. Thank you for your feedback.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
JaMese Carlson- General Manager 於 2023年11月13日的回應
Thank you for your fedback

10/10 優異

virginia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
JaMese Carlson- General Manager 於 2023年11月13日的回應
Thank you for your feedback

4/10 欠佳

Alexandria

讚好：住宿狀況
不滿：職員與服務
於 2023 年 10 月住了 1 晚
JaMese Carlson- General Manager 於 2023年11月13日的回應
Thank you for your feedback. Can you let me know what happened during your stay?

10/10 優異

Stephanie

讚好：整潔度、職員與服務和住宿狀況
Nice
於 2023 年 9 月住了 1 晚
JaMese Carlson- General Manager 於 2023年11月13日的回應
Thank you for your feedback

10/10 優異

Barbara

伴侶同遊
讚好：設施服務
Location was great. First room the thermostat was wonky and we couldn’t change the temperature and it it was very cold! Changed rooms and it was much better. The breakfast buffet was great.
於 2023 年 10 月住了 1 晚
JaMese Carlson- General Manager 於 2023年11月13日的回應
Thank you for your feedback. Glad we were accommodate you during your stay and make it right for you.

2/10 很差

Damien

讚好：住宿狀況
不滿：職員與服務
於 2023 年 10 月住了 1 晚
JaMese Carlson- General Manager 於 2023年11月13日的回應
So sorry we didn't meet your expectations during your stay.

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean and the staff were very nice and helpful.
於 2023 年 10 月住了 1 晚
JaMese Carlson- General Manager 於 2023年10月12日的回應
Thank you for your feedback!

8/10 不錯

Lisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was good except would have liked a late check out upon asking
於 2023 年 10 月住了 1 晚
JaMese Carlson- General Manager 於 2023年10月12日的回應
thank you for your feedback! unfortunately we aren't always able to accommodate late check outs. We do as much as we can.

6/10 一般

Jessica (Marshalltown)

讚好：整潔度
於 2023 年 9 月住了 1 晚
JaMese Carlson- General Manager 於 2023年11月13日的回應
Thank you for the feedback

4/10 欠佳

Carlos

家人同遊
The check in took around 45 min They didn’t give me the room I book They give the rooms they have available
於 2023 年 9 月住了 1 晚
JaMese Carlson- General Manager 於 2023年9月30日的回應
Thank you for your feedback! i do apologize they were running behind and wasn't able to get you in your room right at 3pm. I do show we did get you in the right room that was booked. It looks like you were put in a king suite. I will continue to work with my staff to remind them how important it is to have the rooms ready on time. Again thank you for your feedback.

10/10 優異

Lynn

於 2023 年 9 月住了 1 晚
JaMese Carlson- General Manager 於 2023年10月12日的回應
Thank you for your feedback!

10/10 優異

Tracie

家人同遊
.
於 2023 年 9 月住了 1 晚
JaMese Carlson- General Manager 於 2023年9月30日的回應
Thank you for your review!

10/10 優異

Becky

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean & comfortable
This hotel is very conveniently located. We spent two nights here. Was very quiet. Clean rooms, clean lobby. Friendly staff.
於 2023 年 9 月住了 2 晚
JaMese 於 2023年9月30日的回應
Thank you very much for your feedback. We appreciate you staying with us.

10/10 優異

Marylou

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel. Breakfast was excellent. I am Celiac and usually it is junk food. Not here.
於 2023 年 9 月住了 3 晚
JaMese 於 2023年9月30日的回應
We are glad you enjoyed your stay and had breakfast choices. Please come see us again .

8/10 不錯

Stacie

讚好：整潔度、職員與服務和住宿狀況
Nice stay and clean
於 2023 年 8 月住了 1 晚
JaMese Carlson- General Manager 於 2023年9月30日的回應
Thank you for your review!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beds were more firm than I am used to, but otherwise the room was very good. Breakfast was good, lots of choices. A few maintenance issues: remote needed new batteries, toilet kept running, bath tub drain was slow. Management indicated that they would take care of it; I informed them when we checked out.
於 2023 年 8 月住了 1 晚
JaMsse 於 2023年9月30日的回應
Thank you for your feedback! We appreciate it

10/10 優異

Scott

讚好：整潔度、職員與服務和住宿狀況
Clean and friendly staff. Minor maintenance issues in bathroom. Staff stated that they have been without a maintenance man for 4 months but new guy is quickly fixing things. Nice breakfast spread but with too much salt in everything. We are staying there again on the way back through.
於 2023 年 8 月住了 1 晚
JaMese 於 2023年9月30日的回應
Thank you so much for taking the time to give us feedback. We appreciate it !

10/10 優異

Annette

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
JaMese 於 2023年9月30日的回應
Thank you! We are glad you enjoyed your stay.

8/10 不錯

Eileen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚
JaMese 於 2023年9月30日的回應
Thank you for your feedback!

4/10 欠佳

Cameron

不滿：職員與服務和住宿狀況
於 2023 年 6 月住了 6 晚

10/10 優異

Guadalupe

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I liked that I was to allowed to have a late check out.
於 2023 年 7 月住了 1 晚