Guest reviews give top marks for the family-friendly amenities
Other conveniences in all rooms include:
Recycling and LED light bulbs
Eco-friendly toiletries, shower/bath combinations and hairdryers
Flat-screen TVs with cable channels
Microwaves, travel cots and coffee/tea makers
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Electric car charging station on site
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options
Food and drink
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Things to do
4 outdoor pools
3 spa tubs
Arcade/game room
Basketball
Billiards/pool table
Fitness center
Mini golf
Sauna
Tennis
Volleyball
Family friendly
4 outdoor pools
Arcade/game room
Children's club (surcharge)
Grocery/convenience store
Laundry facilities
Microwave
Mini golf
Travel crib
Conveniences
ATM/banking services
Front-desk safe
Corner/local shop
Vending machine
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business centre
Outdoors
BBQ grill(s)
Garden
Picnic area
Terrace
Vegetable garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible parking
More
100% renewable energy
Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Beach towels
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
Water dispenser
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan
Bathroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Towels
Entertainment
TV channels
Flat-screen TV
Food and drink
Coffee/tea maker
Microwave
More
Access via exterior corridors
Energy-saving switches
Free local calls
Iron/ironing board
Laundry detergent
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only
Water-efficient toilets only
Window screens
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-lead area is available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
The resort fee includes:
Additional inclusions
Beach towels
Business centre/computer access
Faxes
Fitness centre access
In-room safe
Laundry facilities
Phone calls
Pool access
Hot tub access
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1039 out of 2257 reviews" "
10 - Excellent
1,039
Rating 8 - Good. 445 out of 2257 reviews" "
8 - Good
445
Rating 6 - Okay. 300 out of 2257 reviews" "
6 - Okay
300
Rating 4 - Poor. 217 out of 2257 reviews" "
4 - Poor
217
Rating 2 - Terrible. 256 out of 2257 reviews" "
2 - Terrible
256
8.0/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Carla M
Travelled with family, Travelled with family and small children
La atención es fatal, la logística no se diga y las habitaciones huelen terrible.
Alvaro
Stayed 1 night in Apr 2024
10/10 Excellent
Dominique
Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
30 Apr 2024
Liked: Cleanliness, staff & service, amenities
Everything went smoothly and staff was very helpful. The only thing I would suggest is they need more parking and the parking lot needs a do over. There are too many pot holes in the parking lot people cars could be damaged and their tires could too.
We had roaches in our room. Not at all what pictures looked like. We had roaches in our room. Because I booked a non-refundable room the denied giving me a refund and denied refund for a future stay. I was not expecting to have roaches crawling around on the bed and in the bathroom or I would not have booked the stays. Disgusting to say the least.
Very old and run down needs updating badly when u walk in the rooms feels like u gonna collapse. Fridge was making loud noises all night . Air vent in bathroom was making very loud noise. Wouldn’t pay to stay here again.