4/10 Poor
Tami R.
11 May 2025
Liked: Check-in, listing accuracy
Disliked: Communication
Property mgmt company UNRESPONSIVE sadly
Property itself was wonderful for floor plan and decorHowever - calls for a dead door lock on day 2...were not acted on until a second call had to be made at 10 pm at night when we had called 8 hours earlier.....frustrating as we had children that had to wait for an emergency technician - no followup until another call placed hours later... No lock box to gain access - response the next day was that they would have a lock box installed at this property, not helpful to us their guests locked out of the homeRequested a late checkout to be told to reach out the day before our departure, we did and no response at all....3 rolls of toilet paper in 5 bathrooms for the week, one garbage bag and one dishwasher pod for the weekAnts in second floor bedrooms and bathrooms...Did not meet the standards we have come to expect in staying in a VRBO property at allHome is lovely for a family vacation IF the property mgmt company took more care and attention for their guests and their stay
Tami R.
Stayed 7 nights in May 2025