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太陽套房酒店的評價

2 out of 5
太陽套房酒店
5020 W. Irlo Bronson Memorial Highway, Kissimmee, FL

評價

4.6
10 分評分，優異；75 則評價中有 9 則" "
8 分評分，不錯；75 則評價中有 13 則" "
6 分評分，一般；75 則評價中有 8 則" "
4 分評分，欠佳；75 則評價中有 10 則" "
2 分評分，很差；75 則評價中有 35 則" "

4.2/10 

整潔度

6.0/10 

職員與服務

4.0/10 

設施服務

4.2/10 

住宿狀況

評價

10/10 優異

真實旅客

於 2020 年 2 月住了 1 晚

2/10 很差

真實旅客

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worse hotel in the world
Worse hotel in the world. I made I reservation and just canceled without even call me.
於 2020 年 1 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 1 晚

2/10 很差

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
It is not as shown in the photos It is very dirty bathrooms and rooms are in poor condition
於 2019 年 12 月住了 1 晚

8/10 不錯

Anthony

商務旅客
讚好：職員與服務和住宿狀況
Easy access, affordable. My minor concern was attend to promptly.
於 2019 年 11 月住了 1 晚

2/10 很差

Afshan

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Will never recommend this hotel to anyone
Was a horrible experience as everything was dirty and old especially the sheets were dirty and old too! They didn’t even provide shampoo ! There were only two small towels avaialable ! They gave a key to open the room door ! Door was real dirty and brokenand no ice bucket was there
於 2019 年 10 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I didn’t like anything about this property. We booked two nights and as soon as we got there we weren’t pleased with the cleanliness of the room. We canceled the reservation as soon as we got there and the front desk man, Bernard, told us cancellation wasn’t available and if we wanted to look at another room. We weren’t please with the other room. We called expedia and expedia talked to Bernard and Bernard told the expedia representative, Ella, that he didn’t know the reason why we wanted to cancel. He also told Ella that the manager wasn’t available that night and to call back the next morning. Expedia still hasn’t been able to get a hold of a manager and we haven’t been refunded our money. We are currently taking further action with Sun Inn and Suites and Expedia, because we were not pleased with anything. We didn’t stay at the hotel at all and we haven’t been refunded our money. Don’t stay here, it’s not worth it.
於 2019 年 7 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Do not stay bad experience in general.
Didnt feel comfortable to stay there and manager didnt care they wouldnt let me change reservation to go somewhere else or get money back...hotels.comcouldnt help either. I didnt want to risk it with drug dealing etc going on and traveling alone. You shouldnt force someone to try to stay if you are not comfortable. Poor call on management. So they took my money anyway and i paid for another place to stay. Do not stay here.
於 2019 年 6 月住了 1 晚

2/10 很差

Christian

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 1 晚

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
於 2019 年 5 月住了 2 晚

2/10 很差

Carlos

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚

10/10 優異

Carl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great stay
this was overall a good stay at a good price.
於 2019 年 5 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、設施服務和住宿狀況
roaches in the fridge, a guy outside conducting drug deals, carpet was filthy and it appeared as though people are living there.
於 2019 年 5 月住了 2 晚

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
不滿：整潔度
Staff friendly
House keeping needs to clean better because there are insects & place needs remodeling. But front office staff were extra nice during check in.
於 2019 年 5 月住了 2 晚

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
Sleeping with the roaches ( not with the enemy)
Sorry to say..but it's Roach infested. When lights went off, within 5 mins we saw 7 roaches crawling everywhere, even the bed..see the pics, Dead and Alive..Could barely sleep after being transferred from a roach infested room on first floor to the second floor, close to the office, which seemed to be OK. Late at night, there were many residents hanging out, even kids..Overall, felt like a 1.5 star motel. Close to everything, that's why it gets the 1 star. Would not come back.
於 2019 年 5 月住了 1 晚

2/10 很差

真實旅客

家人同遊, 商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Bathroom smells horrible. Did not want to use it at all....
於 2019 年 5 月住了 2 晚

2/10 很差

Darryl

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Flophouse motel
It is a fleabag hotel my child got big bugs and there was absolutely no room service
於 2019 年 3 月住了 2 晚

6/10 一般

Alice

不滿：整潔度和住宿狀況
A few bugs left us disappointed.Condition poorower
於 2019 年 3 月住了 3 晚

10/10 優異

Adam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚

6/10 一般

真實旅客

於 2019 年 2 月住了 3 晚

4/10 欠佳

Jean

不滿：整潔度、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚

8/10 不錯

michelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚

2/10 很差

Shannon

不滿：整潔度、住宿狀況和客房舒適度
Don’t get tricked by the smile at front desk.
The room was nasty with roach stuff everywhere. Frig was dirty. Lady at front was the best thing with her smile to trick you about what your about to walk in. I wouldn’t send my enemy to stay there
於 2019 年 2 月住了 1 晚

2/10 很差

Rey

不滿：整潔度和住宿狀況
There were lots of roaches and the sheets were not clean and neither was the carpet my feet were filthy as if i was walking in the street
於 2019 年 2 月住了 1 晚

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度和住宿狀況
Well, upon opening the door to the room we saw a nice clean king bed but thats where the nice stopped. Very dumpy old room with dirty carpet, peeling shower, a fridge that was huge, dented and rusty. We decided we were not staying! Went down the street and spent $20 more for a better space.
於 2019 年 2 月住了 1 晚

8/10 不錯

Steven

讚好：客房舒適度
不滿：住宿狀況
Good Enough, for the money.
Only here long enough to sleep, and watch some TV; while visiting Disney. Beds were clean and comfortable enough. The place is obviously rundown. I wouldn’t want to just hangout in the room for very long. Never saw any bugs. A/C was a little noisy, but bearable. Fridge and microwave in room. Very pleasant at the front desk. You get what you pay for; and I’ve been to worse places than this. I’d stay again.
於 2019 年 2 月住了 1 晚

6/10 一般

Austin (Pensacola fl)

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
You get what you pay for here. There was many imperfections in the room. Needs updates, looked unsafe / dirty
於 2019 年 2 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務和住宿狀況
The rooms were dirty and had roches inside. Rooms look nothing like the pictures. Room was one rate on expedia and different rate was charged. My sons shoes were stolen by the pool area. Shower was dirty we ended up not even showering there.
於 2019 年 2 月住了 1 晚

4/10 欠佳

Kaitlyn

不滿：整潔度和住宿狀況
於 2019 年 2 月住了 3 晚

2/10 很差

Basanth Kumar

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚

2/10 很差

Caroline

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
Ok for Rest Stop
The Receptionist was nice and check in was easy. The Room was ok but the toilet was making weird noises here and there and the tub was damage.. There was also roaches unfortunately. I just wanted to stay somewhere nearby Disney for one night. This was a last minute option in the end.
於 2019 年 1 月住了 1 晚

2/10 很差

alexander (Chapel Hill NC and South Florida)

不滿：整潔度、住宿狀況和客房舒適度
The room we got was not the room shown in the pictures. I called customer service about it they told me to speak to the people in the front about it. They offered me another room but I already felt bad about it I felt like hotels.com she took care of it for me. They put me in a really uncomfortable situation. The room that we got was unrenovated and the beds were uncomfortable. However it was clean and there were no bugs.
於 2018 年 12 月住了 3 晚

2/10 很差

maria

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度和住宿狀況
The room was full of bugs and terrible smell. Smell like somebody smoke something there.
於 2018 年 12 月住了 6 晚

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
So we come to check in and they staff is just here for the money, Get into room, the rooms are VERY out dated and outlets are uncovered, stains in the carpet etc. Open the fridge to put a drink and there is someone’s leftover food in the fridge, we go down to the front office to let them know and the say they will send management up to our room, a man with the hotel logo on his shirt said do you have a problem and my boyfriend asked if he was the manager and he said no then walked down a few rooms and then come back and said I may be the manager and then walked away and then told us to clean out the fridge. Very poor management ! I definitely do NOT recommend staying here !
於 2018 年 12 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
In the room there were cockroaches the bathroom fan sounded like old car the shower was detached from the wall, smelled the room
於 2018 年 12 月住了 1 晚

4/10 欠佳

Edwin

The room was comfortable. The cleanliness is something else. There was hair all over the sink countertop and in the shower. The tub was badly stained and when you opened the shower, water also came out the regular faucet. A waste of water, no? The toilet bowl moved when you sat on it. A roach greeted us in the bathroom upon arrival. The floor had a straw when we arrived and even though I complained, it was never picked up. I finally threw it out when I left. As for the hair, I also had to clean it up. That should have been taken care of by the cleaning staff.
於 2018 年 11 月住了 2 晚

2/10 很差

Kathrin (Düsseldorf)

不滿：整潔度、住宿狀況和客房舒適度
Liegt direkt am Highway, sehr laut , Zimmer sind grauenhaft und sauber ist es auch nicht. Haben direkt wieder ausgecheckt und haben ein neues Hotel gesucht. Es sieht ein bisschen so aus wie die Hostels in den amerikanischen Horrorfilmen
於 2018 年 10 月住了 1 晚

2/10 很差

J (New York)

讚好：職員與服務
不滿：整潔度和住宿狀況
Not recommended to anyone looking for a clean environment. Linens not cleaned and changed. Bugs. Dirty rugs. Bathroom awful. Furniture broken. Glad I brought my own disinfectant. Never again. Worst part of my vacation. On a scale of 1-10. ONE
於 2018 年 9 月住了 5 晚
General Manager 於 2018年10月1日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚
General Manager 於 2018年9月18日的回應
Thank you for your review.

2/10 很差

Julio (Miami)

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Bad experience they sold out the room , I make reservations a week before to date to check in
於 2018 年 9 月住了 2 晚

10/10 優異

Eliecer

Excelente
於 2018 年 9 月住了 1 晚
KT 於 2018年9月8日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. The feedback provided helps us improve on our quality of service. We look forward to seeing you in the near future! Yours in Hospitality, Management Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 4 晚
KT 於 2018年9月8日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. The feedback provided helps us improve on our quality of service. We look forward to seeing you in the near future! Yours in Hospitality, Management Team

2/10 很差

andrea

不滿：整潔度、職員與服務和住宿狀況
Frustração
Hotel bem localizado, atendentes educados. Limpeza horrível, tinham baratas no quarto, só não saímos por que não tínhamos como cancelar. Prezamos por um hotel pra tomar banho e dormir pois passamos muito tempo na rua, nunca tive tanto nojo de um ligar, o hotel é barato, simples, bem localizado, se ele fosse limpo eu avaliaria tudo como ótimo, mas só trocavam as toalhas de banho e arrumavam a cama, os lixos foram recolhidos umas 2 vezes no período de 6 dias. O fato de não dedetizarem o local me deixou frustada, acreditem nas avaliações, eu achei que fosse exagero das pessoas, pois já vi avaliações negativas e ao utilizar o hotel tudo era ótimo. Dessa vez tivemos uma experiência péssima! Foi a primeira vez que passei por essa situação de sentir medo de dar de cara com batata, até na geladeira tinha, acho que o hotel poderia cobrar mais pela hospedagem e dedetizar sempre o ambiente. Limpeza é tudo! Até para a saúde da bem!
於 2018 年 8 月住了 6 晚
General Manager 於 2018年9月19日的回應
We apologize for the negative experience you had. We are under new ownership and management. We are working towards rectifying all issues going forward.

8/10 不錯

Mari

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
1 night stay
Location was great! Close to old town and not to far from the parks. Check in was quick and easy and the rooms were pretty comfortable.
於 2018 年 8 月住了 1 晚
KT 於 2018年9月6日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. The feedback provided helps us improve on our quality of service. We look forward to seeing you in the near future! Yours in Hospitality, Management Team

8/10 不錯

Anthony

讚好：整潔度和客房舒適度
於 2018 年 8 月住了 3 晚
KT 於 2018年9月5日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. The feedback provided helps us improve on our quality of service. We look forward to seeing you in the near future! Yours in Hospitality, Management Team

6/10 一般

真實旅客

讚好：職員與服務
Worth 39/night. Overall ok.would stay again at this price.
於 2018 年 9 月住了 1 晚
KT 於 2018年9月5日的回應
Dear Valued Guest, Thank you for taking the time to share your stay experience. The feedback provided helps us improve on our quality of service. We look forward to seeing you in the near future! Yours in Hospitality, Management Team