Property was as advertised and inside was very clean. Outside patio area, patio table and grill were not cleaned. I did call and they did come the next day and. Lean the area. We were o. The opposite side of the road from the clubhouse and water park. My email did not specify to go to the clubhouse to get a gate card. When we arrived, following GPS, we arrived at an unmanned gate with a a lot for a card. You have to put your drivers license in to verify that you are staying there. It wasn’t until the guy came to clean that I found out I needed to go to the clubhouse to get a gate card. The gate, however, was broke down at least 4-5 days throughout our stay of almost 3 weeks. When that happens, traffic backs up onto the road and creates a very unsafe situation. They have security that has to check each person I. With their drivers license and you have to wait for security. This is a major pain and, again, unsafe for the people waiting out on the road. Pool alarm button is not hard to understand but for some reason many people in the neighborhood prefer to hear it go off for 5-10 seconds instead of just pushing the button first. Prepare for this annoying sound throughout your stay.
We did enjoy our house and the pool very much but the other things definitely play a factor in us looking elsewhere next time.