Thank you very much for staying at Sotetsu Fresa Inn Kitahama.We would also like to thank you again for your high evaluation.All of our staff will continue to work hard to become a hotel that will satisfy our customers.We hope that you will use Sotetsu Fresa Inn Kitahama again when you come to Osaka.
非常感谢您入住 Sotetsu Fresa Inn Kitahama。非常感谢您对我们早餐的反馈。我们很抱歉未能为您提供令人满意的早餐。根据您的反馈,我们将参考同集团的其他餐厅,考虑改进我们的早餐。我们很高兴听到您在其他房间度过了愉快的时光。我们期待您的再次光临。
10/10 優異
CHIEN HUANG
家人同遊
2024年2月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHIEN HUANG
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年2月17日的回應
Thank you for make a reservation Sotetsu Fresa Inn Kitahama.Thank you for 10 ponits in our hotel.We are happy if we have made your stay better.If you ever come to Osaka again, please choose our hotel.Sotetsu Fresa Inn KitahamaFront Desk
10/10 優異
真實旅客
2024年1月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 1 月住了 4 晚
相鉄フレッサイン北浜 於 2024年1月30日的回應
高評価ありがとうございます。またのご利用お待ちしております。
10/10 優異
Hsueh Chun
家人同遊
2023年12月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful! Thank you very much
Hsueh Chun
於 2023 年 12 月住了 2 晚
Sotetsu Fresa Inn Kitahama 於 2023年12月23日的回應
Thank you for choosing Sotetsu Fresa Inn Kitahama and your warm and kind review for us. It was our pleasure to serve you on this time. We will make you feel more comfortable than before on your next visit. We are looking forward to seeing you soon.
8/10 不錯
Guozhen
2023年12月4日
Guozhen
於 2023 年 11 月住了 4 晚
SotetsuFresaInnKitahama 於 2024年1月15日的回應
Thank you very much for coming to Sotetsu Fresa Inn Kitahama.I am delighted that you were impressed with our service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
8/10 不錯
HSUEH-YING
家人同遊
2023年11月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
地點方便, 要去梅田或往京都都很容易。
HSUEH-YING
於 2023 年 11 月住了 2 晚
相鉄フレッサイン北浜 於 2023年12月23日的回應
感謝您入住Sotetsu Fresa Inn Kitahama。希望您在我們這裡度過了愉快的假期。我們全體員工將繼續努力,我們期待您的下次光臨。
10/10 優異
CHIN YAO
2023年11月23日
CHIN YAO
於 2023 年 10 月住了 2 晚
Sotetsu Fresa Inn Kitahama 於 2023年11月28日的回應
Thank you very much for coming to Sotetsu Fresa Inn Kitahama.I am delighted that you were impressed with our service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
Thank you very much for coming to our hotel.We are glad to hear that you have enjoyed staying with us.We will continue our effort to provide the best service for our guests.Again, thank you very much for your valuable feedback.Our warm hospitality awaits your return sometime soon.
Lovely rooms in a quite part of a busy city. We would stay there again.
Estelle
於 2024 年 5 月住了 2 晚
Sotetsu Fresa Inn Kitahama Front Desk 於 2024年5月17日的回應
Thank you very much for staying at Sotetsu Fresa Inn Kitahama.Thank you once again for taking the time out of your busy schedule to post your valuable review.We are very happy to hear that you enjoyed your stay in our room.All of our staff will continue to work hard to become a hotel that satisfies our customers.We look forward to seeing you again.
10/10 優異
Connie
2024年5月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Conveniently located between multiple subway stations, numerous convenience stores nearby. Self check in/out kiosk was simple to operate.
While the staff was unable to help send luggage to Tokyo for us, they advised to send from 7-11 nearby.
Connie
於 2024 年 5 月住了 1 晚
Sotetsu Fresa Inn Kitahama 於 2024年5月14日的回應
Thank you very much for choosing Sotetsu Fresa Inn Kitahama.We would also like to take this opportunity to thank you again for your kind words of praise in our word of mouth.We apologize for any inconvenience caused by the delivery of your luggage.Our hotel does not have a prepayment system due to the proximity of the Yamato Transport office.This is also the reason why we have offered you a convenience store this time.7-11 has a prepayment system.However, we were not sufficiently informed of this.We will make improvements so that we can smoothly inform our guests in the future.Thank you for your valuable feedback.We will continue to make efforts to create a hotel that satisfies our guests, and we look forward to your continued patronage.
8/10 不錯
Debbie
家人同遊, 親子同遊
2024年5月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice amenities . Not too far of a walk to the station
Debbie
於 2024 年 5 月住了 1 晚
Sotetsu Fresa Inn Kitahama Front 於 2024年5月13日的回應
Thank you very much for staying at Sotetsu Fresa Inn Kitahama. Thank you for your wonderful review.Our hotel offers a wide variety of amenities. We also change the bath salts according to the season, so we hope you will enjoy them again on another occasion. Our hotel is close to Kitahama Station and Yodoyabashi Station, and has convenient access to major cities.We will do our best to make sure that our customers say, I want to stay again.''looking forward to seeing you coming again.Sotetsu Fresa Inn Kitahama Front
10/10 優異
John Emerson
家人同遊, 親子同遊
2024年5月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and access hotel
John Emerson
於 2024 年 4 月住了 5 晚
Sotetsu Fresa Inn Kitahama 於 2024年5月8日的回應
Thank you for choosing Sotetsu Fresa Inn Kitahama and your warm and kind review for us. It was our pleasure to serve you on this time. We will make you feel more comfortable than before on your next visit. We are looking forward to seeing you soon.
10/10 優異
Yue Hua
2024年5月4日
讚好:整潔度、職員與服務和住宿狀況
Yue Hua
於 2024 年 4 月住了 1 晚
Sotetsu Fresa Inn Kitahama 於 2024年5月5日的回應
Thank you very much for haveing stayed at Sotetsu Fresa Inn Kitahama.Did you enjoy your stay this time?We will continue our effort to provide the best service for our guests.We are very much looking forward to your next stay.
10/10 優異
Yue Hua
2024年5月2日
Yue Hua
於 2024 年 4 月住了 1 晚
Sotetsu Fresa Inn Kitahama Front Desk 於 2024年5月22日的回應
Thank you very much for staying at Sotetsu Fresa Inn Kitahama. We appreciate you taking time out of your busy schedule to write a review of our hotel.Thank you very much for staying at Sotetsu Fresa Inn Kitahama. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very pleased to hear that you had a pleasant stay at our hotel.We hope you will choose our hotel again when you come back to Japan.
10/10 優異
Adrian
親子同遊
2024年4月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel had a reasonable breakfast, was close to transport, quiet street, super polite staff, would recommend to anybody looking to stay in Osaka
Adrian
於 2024 年 4 月住了 3 晚
Soutetsu Fresa In Kitahama 於 2024年4月26日的回應
Thank you for staying at Sotetsu Fresa Inn Kitahama.Thank you also for taking the time to write a review.We are glad to hear that you were satisfied with our services.We hope you will stay with us again when you come back to Osaka.
8/10 不錯
you
2024年4月25日
讚好:整潔度、職員與服務和住宿狀況
you
於 2024 年 4 月住了 4 晚
Sotetsu fresa Inn Kitahama front desk 於 2024年4月28日的回應
Thank you for staying at Sotetsu Fresa Inn Kitahama.Thank you again for your valuable opinion during your busy schedule.We look forward to seeing you again. Sotetsu Fresa Inn Kitahama front desk.
6/10 一般
Craig
家人同遊
2024年4月24日
讚好:職員與服務
Did not supply top sheets, no coffee vending machine and room request to clean rooms from 10am to 2pm was not done.
Craig
於 2024 年 4 月住了 5 晚
Sotetsu Fresa Inn Kitahama 於 2024年4月24日的回應
Thank you very much for staying at Sotetsu Fresa Inn Hamakita. We would also like to thank you for taking the time out of your busy schedule to post a review. We apologize for any inconvenience caused due to the sheets not being changed during your stay. We also apologize for not being able to meet your request regarding cleaning time. To prevent such incidents from happening in the future, we will redouble our efforts on cleaning and final checks after cleaning is complete. We hope you will use our hotel again if you have the opportunity. We will continue to strive to create hotels that satisfy our customers, and we look forward to your continued patronage. Sotetsu Fresa Inn Kitahama
No variety on breakfast choices. 3 days stay and serve the same breakfast.
dolores
於 2024 年 4 月住了 3 晚
相鉄フレッサイン北浜 於 2024年4月17日的回應
Thank you very much for staying at Sotetsu Fresa Inn Kitahama.Thank you again for taking the time out of your busy schedule to provide us with your valuable feedback.We will share the points you have pointed out with the relevant department.We will continue to strive to create a hotel that will satisfy your needs, and we look forward to your next visit. Sotetsu Fresa Inn Kitahama