“I stayed at Tokachigawa Moor Onsen Seijyakubow for two nights. I had high expectations for this stay, having booked nearly a year in advance via Expedia.
While there were highlights, the experience was marred by a significant operational oversight. Six months prior to my arrival, I specifically requested to change my dinner to Teppanyaki for the second night. Unfortunately, the staff missed this request entirely. They only contacted me a few days before my trip to inform me that Teppanyaki was……
“The hotel room was clean and tidy, the staff were friendly, and there was a restaurant serving delicious pork donburi nearby within walking distance. I especially want to mention that on the day of check-out, we discovered that our rental car had a flat tire. Fortunately, a staff member in the hotel parking lot helped us by contacting the rental company to arrange a tow truck. He was incredibly kind and went out of his way to help us during a stressful situation. Thanks to his prompt……
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