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"First two nights there was no house keeping. I was told the hotel didn’t have enough linen to change the bedding and also they were short staffed. This was felt at check in, I wasn’t able to check in until 4pm which was incredibly frustrating as I needed the room to change for a conference. Check out is 11am so they had plenty of time to clean the rooms. I got the impression they only had a couple of people working in house keeping. The room was nice and spacious and breakfast was nice. Location was very central and good for amenities. Lots of homeless in Ottawa in general so wasn’t the nicest place to walk at night. We saw someone getting arrested outside the hotel door."

"À besoin d’un peu d’amour mais rénovations en cours"

"Over all the hotel was fine. Given the price I was disappointed in the fitness room and that breakfast was not included. In these areas this hotel fell short of its competitors in the area and I likely won’t be back "

"Parking was a bit difficult to enter"

"For the price, it’s a great location and set up with kitchens in the room. But everything else is pretty basic."

"It was a great choice!"

"Hotel stay was great but it's in a pretty sketchy area!"

"Breakfast could be better, there was limited options, apples, cereal, toast, muffins, sausage, waffles. "

"My daughter and I stayed while visiting the Chelsea spa and we loved it! I will always stay at this hotel."