Shanghai Pacific Department Store Hotels

"Excellent service and facilities "

"Great comfortable stay, good service "

"It was nice staying at the property as staff, food, amenities. Thanks."

"Great location, connected to a mall"

"Quick and easy check in and check out. Just how I like it!"

"Everything were good.. the place was very clean. I had no problem communicate with the host. The only mishap was few of us were trapped in the lift but the host was fast in reacting and we managed to get out in short time. "

"The hotel looks new and clean. All the staff are friendly and helpful. The location is relatively close to metro station."

"Convenient "

"Our time at Mehood Lestie Hotel Hengshan Road was more than just a hotel stay—it was a tapestry of kindness, care, and quiet magic. From the moment we arrived, the front office team welcomed us with warmth and professionalism. Molly, with her radiant smile and thoughtful gestures, made us feel instantly at home. Manager Hu, a graceful and attentive leader, ensured every detail of our experience was handled with empathy and precision. Even the staff at the entrance played a meaningful role—helping us with our bags, offering gentle guidance, and greeting us with sincerity that lingered long after check-in. Their small acts of service felt like rituals of welcome. Dining was another highlight. The second-floor restaurant team was incredibly friendly and patient, especially as we navigated language differences. They embraced our vegetarian preferences with care, always trying their best to accommodate us. And then came the late-night noodles—a quiet joy after a long day. Don’t miss them! A heartfelt thank you to the night chef, a gracious lady whose culinary warmth and gentle presence made those midnight bowls unforgettable. This hotel doesn’t just offer comfort—it offers connection. Every staff member, every gesture, felt like a thread in a larger story of hospitality and heart. We leave with gratitude and memories that feel like poetry."