Hands down the worst Comfort Inn we’ve stayed at. From the group of shady looking gentlemen sitting out front smoking to the sign telling you they weren’t at the desk so you will have to wait - only to have a very casually dressed man come and check you in, in a rush, the whole experience was an expensive letdown.
The smell of deodorizer in the lobby area was overwhelming, and the carpet looks decades
old. The room dripped in humidity and had a musty smell - they truly need a dehumidifier.
The sheets felt damp and when we woke up our glasses were filthy with everything floating around the room all night. We were promised a blow dryer but none was provided and we had zero way to reach the front desk. The phone in the room wouldn’t call out and, well, I’ve already touched on the sign at the desk.
The last straw was the breakfast bar. Zero coffee. The machine was asking for service and when I told the only employee I could find, I got a ‘Ya ya, I’m on my way now’ and then they continued talking to another employee. The biscuits and gravy were all gone, and we were only an hour into the service. Both vending machines were down so that wasn’t even an option. We went to McD’s
One last gem, the elevator’s operating inspection permit expired months ago.
This hotel could be really nice but it doesn’t seem like anyone really cares. I would have left if I could have gotten a refund, but the ad stated that wouldn’t be possible.
Do yourself a favor and pass on this one.