「I won't book again! The room was hotter than hot. The A/C was off & took a long time to cool down the room. Too hot to sleep, just lay there sweating. Why would the staff not turn on the a/c for expected guests? The fridge was also turned off, there was a kettle but no mugs. Minimum towels, no soap, shampoo & only one pillow each. No extras at all. There is a set of stairs to the elevator, I am a senior with large, heavy luggage & no offer of help from staff. Disgraceful!」
「I won't book again! The room was hotter than hot. The A/C was off & took a long time to cool down the room. Too hot to sleep, just lay there sweating. Why would the staff not turn on the a/c for expected guests? The fridge was also turned off, there was a kettle but no mugs. Minimum towels, no soap, shampoo & only one pillow each. No extras at all. There is a set of stairs to the elevator, I am a senior with large, heavy luggage & no offer of help from staff. Disgraceful!」
Helen