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占巴塞大酒店的評價

4 out of 5
占巴塞大酒店
Lao Nippon Bridge Mekong Riverside Road, Pakse

評價

8.4

很好

10 分評分，優異；176 則評價中有 74 則" "
8 分評分，不錯；176 則評價中有 67 則" "
6 分評分，一般；176 則評價中有 28 則" "
4 分評分，欠佳；176 則評價中有 5 則" "
2 分評分，很差；176 則評價中有 2 則" "

8.6/10 

整潔度

8.2/10 

職員與服務

8.6/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Xin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
巴色好选择
性价比不错

8/10 不錯

Masao

商務旅客
讚好：整潔度
I think that the hotel staff members may be better to be trained as professional. They look like part-time employee.
於 2024 年 3 月住了 2 晚

10/10 優異

shawn

於 2024 年 3 月住了 3 晚

10/10 優異

W

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great View and Best Location
Comfort Place
於 2024 年 2 月住了 1 晚

10/10 優異

Somphou

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚

10/10 優異

Phonexay

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel staff was very friendly. Room was emaculate and clean. Breakfast bar was more like a Breakfast/Brunch with lots of options to eat.
於 2024 年 2 月住了 2 晚

8/10 不錯

Richard

於 2024 年 1 月住了 1 晚

8/10 不錯

Ignacio

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2023 年 12 月住了 1 晚

8/10 不錯

Ignacio

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯

Sid

於 2023 年 12 月住了 1 晚

10/10 優異

Khamchanh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and staff was polite
於 2023 年 12 月住了 3 晚

8/10 不錯

Ross

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a great location on the river and overlooking the bridge. Staff were very friendly and helpful. Property is a bit dated and run down in some areas but still a very comfortable and pleasant stay.
於 2023 年 12 月住了 3 晚

8/10 不錯

Thanachit

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

6/10 一般

Françoise

伴侶同遊
讚好：整潔度
Si vous venez à Pakse pour du tourisme, ne prenez pas cet hôtel. Il est proche du grand marché, mais voilà tout. Immense building loin du centre, où l on ne vous aidera pas à organiser vos excursions. Pour avoir demandé un taxi: 30min d attente. Nous avons changé d hôtel dès le deuxième jour.
於 2023 年 11 月住了 4 晚

4/10 欠佳

Hans

於 2023 年 11 月住了 2 晚

10/10 優異

Natalie

於 2023 年 10 月住了 1 晚
Pannee K. 於 2023年11月7日的回應
Dear Ms.Natalie,We are delighted to hear that you had an enjoyable experience during your recent stay at champasak Grand Hotel.I will be sure to share these encouraging words with the team, especially those concerned in making your stay so memorable.Thank you for choosing to stay with us and we hope to welcome you back again in future.Best Regards,Pannee K.

10/10 優異

jose

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Agreable
Agréable Énormément de chose a visiter Cascades , village , temple, diverse cuisine Pour les sorties ou locations de scooters promener vous dans la ville il y a plus de choix et les tarifs sont plus correct et de meilleurs qualité pour les scooters Attention toujours un casque Cascade a coupe le souffle temple très apaisant et pour l’accueil que dire peuple toujours calme
於 2023 年 10 月住了 3 晚
Pannee K. 於 2023年10月22日的回應
Dear Mr.Joes,We are delighted to hear that you had an enjoyable experience during your recent stay at champasak Grand Hotel.Thank you for choosing to stay with us and we hope to welcome you back again in future.Best Regards,Pannee K.Front Office Manager

10/10 優異

HEUNG SOE

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Pannee K. 於 2023年10月22日的回應
Dear Mr. HEUNG SOE,We are delighted to hear that you had an enjoyable experience during your recent stay at champasak Grand Hotel.I will be sure to share these encouraging words with the team, especially those concerned in making your stay so memorable.Thank you for choosing to stay with us and we hope to welcome you back again in future.Best Regards,

8/10 不錯

traveler

於 2023 年 8 月住了 1 晚
Pannee K. 於 2023年11月7日的回應
Dear Ms.Natalie,We are delighted to hear that you had an enjoyable experience during your recent stay at champasak Grand Hotel.I will be sure to share these encouraging words with the team, especially those concerned in making your stay so memorable.Thank you for choosing to stay with us and we hope to welcome you back again in future.Best Regards,Pannee K.

8/10 不錯

Hiroyuki

伴侶同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
メコン川の夕陽が良かった
於 2023 年 8 月住了 1 晚

8/10 不錯

HEUNG SOE

於 2023 年 7 月住了 2 晚

10/10 優異

Nicholas

讚好：整潔度、職員與服務和住宿狀況
Wonderful hotel with very friendly and helpful staff. I would absolutely stay again!
於 2023 年 6 月住了 2 晚

10/10 優異

HAROLD PAUL (CASTLE ROCK)

於 2023 年 6 月住了 2 晚

10/10 優異

Youngsup

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 3 晚

8/10 不錯

Masao

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
スタッフの対応はよかった。環境も静かでよい。シャワーのお湯がぬるいのが気になった。
於 2023 年 3 月住了 1 晚

6/10 一般

Vilayvone

家人同遊
I stayed there 6 nights from 11/27 to 12/02 and booked two rooms for family of three. One night, we came back from our day trip, tired and want to shower and go to bed; walked in our room - smelling so bad. I went down and told front desk that our room smells bad and cannot stay in there. Front desk told me that they will send someone to look at it. We waited outside for awhile, no one came. I went down to front desk again, and saw the staffs did not do anything. I told them to go smell the room themselves and let me know if they can stay there. So, one of the workers (he’s not the front desk, looking like he’s security. He told those staffs to go ahead changed the room for me.). They went up to our room, and the security guy said it smells like the death rat in the A/C room. This is one of the incidents that the staffs are careless.
Pannee K. 於 2022年12月23日的回應
Dear Mr./Ms.Vilayvone,I am truly sorry to learn that your experience at Champasak Grand Hotel was not up to your expectations.We constantly strive to better ourselves and so your comments have been duly noted and passed onto the team for their learning and development.Again, please accept my sincerest apologies, and I do hope we have the opportunity to show you that this was not indicative of the usual high standards we set ourselves.Best Regard,Pannee K.Manager Front Office

10/10 優異

Noriyuki

商務旅客
讚好：職員與服務、設施服務和住宿狀況
ホテル内で過ごすには快適ですが、ホテル内以外のレストランには、少し歩く必要があります。スーパーと隣接しているので、飲食物や生活用品はすぐに買いに行けます。ホテルから徒歩でなく、車で周辺各地を回るなら便利だと思います。
Pannee K. 於 2022年12月9日的回應
Dear Mr. Noriyuki We are delighted to hear that you had an enjoyable experience during your recent stay at Champasak Grande Hotel.I will be sure to share these encouraging words with the team, especially those concerned in making your stay so memorable.Thank you for choosing to stay with us and we hope to welcome you back again in future.

10/10 優異

Thiphasone

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very helpful and friendly staff. Checking in literally took a minute. They had our room keys ready when we walked in. The hotel is older but we got a suite for $50/night so it was worth it. Very good breakfast with a lot of options. Would definitely stay again.
Pannee K. 於 2022年12月1日的回應
Thank you for choosing to stay with us and we hope to welcome you back again in future.

8/10 不錯

Pet

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was nice and clean Staffs were very pleasant
於 2022 年 11 月住了 2 晚
Pannee K. 於 2022年12月1日的回應
Thank you for choosing to stay with us and we hope to welcome you back again in future.

10/10 優異

Chris (Balaclava)

於 2022 年 11 月住了 1 晚

6/10 一般

Helmut

於 2022 年 11 月住了 1 晚

8/10 不錯

Chan

於 2022 年 10 月住了 3 晚

10/10 優異

chan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
very good
於 2022 年 9 月住了 3 晚
Pannee K. 於 2022年12月1日的回應
Thank you for choosing to stay with us and we hope to welcome you back again in future.

8/10 不錯

Jay

於 2022 年 9 月住了 2 晚

6/10 一般

Sugioka

伴侶同遊
不滿：整潔度、職員與服務和設施服務
立地が良いだけで、料理やホスピタリティには熟練度が感じられない。
於 2022 年 9 月住了 1 晚

10/10 優異

JANGWOON

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
메콩강변이 한눈에 보이고 유유히 흐르는 강처럼 조용하고 편안한 분위기가 좋았고 ,직원 서비스도 친철하고 좋았습니다..아침 조식 메뉴도 훌륭했습니다
於 2022 年 8 月住了 1 晚

10/10 優異

Thomas

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service. And the people were fantastic.
於 2022 年 8 月住了 1 晚

6/10 一般

Lamun

於 2022 年 7 月住了 1 晚

10/10 優異

seram

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 6 晚

10/10 優異

John

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A wonderful property beautiful inside and outside with a world class staff!
於 2020 年 12 月住了 2 晚

6/10 一般

真實旅客

商務旅客
素晴らしい景色
パクセーで最高のホテルで、安心して宿泊できます。窓から見えるメコン川と大橋の景色も素晴らしいです。
於 2020 年 9 月住了 1 晚
Phetdalavanh B. 於 2020年10月7日的回應
Thank you for staying with us and we are appreciate your kind feedback.

6/10 一般

真實旅客

家人同遊
讚好：整潔度
不滿：職員與服務
The problem with this hotel is the lack of staff understanding English. Both at the reception and at the restaurant there is no one understanding English/French/German/Italian. At least a minimum of English would be essential. We had to use Google translator even for placing an order of fresh fruits at the restaurant. Internet does not work in the room (we were at the 10th floor but I heard other guests complaining it was not working at other floors as well). Limited service only in the lobby. In our travel through Laos this was the first facility where Internet did not work. We had pretty good service even in isolated areas...
於 2020 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Grand hotel in Pakse
Stayed there for one night, a bit disappointed when I arrived after a long bus trip that I had to wait one hour for the room to be ready (+200 rooms this is why I chose this hotel so I could relax after the long trip). But they were quicker than expected and I could get my room within 30 minutes. Very nice lady at the reception. The spa was a joke at first. No welcoming, no spa menu handed, they took me directly to the cabin. Massage was ok.
於 2020 年 2 月住了 1 晚

8/10 不錯

真實旅客

於 2020 年 2 月住了 5 晚

8/10 不錯

Moe

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚

10/10 優異

Karl-Heinz

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Speedy Check-in, Big room with nice wooden design, Comfortable Bed and Pillows, Pool Area and Gym
於 2020 年 1 月住了 1 晚

6/10 一般

真實旅客

家人同遊
가성비
가성비대비 나쁘지 않음
於 2019 年 12 月住了 2 晚

8/10 不錯

avinoam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯

Martin

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
Överlag bra dock nedgånget poolområde
Helt ok, dock slitet jämfört med bilderna. Välj inte detta hotell på grund av poolområdet, dieter väldigt slitet och nedgånget.
於 2019 年 11 月住了 1 晚