Benchmark Palisades hotels

"Room dirty"

"I would not recommend this property. It is very loud. The shower head dripped on the metal pan in the base of the shower all day and night. Additionally, the room is very dark."

"Very close to location, walkable, good staff."

"The breakfast was too expensive, snd bad "

"The TV had no signal. When I called down for maintenance no one came in an hour so I cancelled and went to bed. the next day I also noticed that someone had placed a plastic bag over the smoke detector. As I went out, I talked to someone at the front desk and told them my TV didn't work and about the disabled smoke detector. when I returned in the evening nothing was done about either. Unsafe and poor customer service "

"Very thin walls could hear a child crying all night. There was a huge gap on my door. You could see clearly outside without opening the door."

"The handle to get in the pool is loose and needs to get fixed and smoking should not be allowed in the room "

"The hotel environment is very nice. Clean room，friendly staff "

"Staff was very helpful and hardworking. Facility and infrastructure was old and need improvement."