Dear Ying, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards,Customer Care Team

Dear Yu Min, thank you for letting us know you had a great stay at The Zen Hotel Palo Alto. We're glad our location was convenient and worked out well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team

Dear Juliet, that's wonderful to hear! We're thrilled that you had an enjoyable stay with us. Our team takes pride in providing exceptional service, and we're delighted that you found our employees to be friendly and helpful. It's fantastic to know that you appreciated the convenience of our parking spaces and that you enjoyed the delicious breakfast provided. Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back on your next visit!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards,Customer Care Team

Thank you for your feedback. We apologize that we weren't able to meet your expectation. Please let us know how we can do better.

Hello Jin Hui. Thank you very much for your review and for choosing The Zen Hotel We look forward to seeing you on your next visit to Palo alto. Thank you

Dear Mayra, thank you for choosing to stay with us and for sharing your positive experience! We're thrilled to hear that you enjoyed your stay and that you plan to return in the future. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We appreciate your patronage and can't wait to host you again!Best Regards,Customer Care Team

Dear Dylan, thank you for your feedback! We're delighted to hear that you found our service and amenities to be of great value. It's always our goal to provide an exceptional experience for our guests. We look forward to welcoming you back for another enjoyable stay!Best Regards,Customer Care Team

Dear Razzell, thank you for your kind words! We're thrilled to hear that you enjoyed the clean room, friendly staff, and nice neighborhood. Your positive feedback motivates us to continue providing excellent service. We look forward to welcoming you back for another great stay!Best Regards,Customer Care Team

Dear Jim, we're delighted to hear that you had a positive experience with our helpful staff and found the room to be spacious and comfortable. Providing excellent service and comfortable accommodations are top priorities for us, and we're glad we could meet your expectations. Your kind words will be shared with our team as recognition of their efforts. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay!Best Regards,Customer Care Team

Dear Thomas, we're delighted to hear that you found our staff helpful and responsive, and we greatly appreciate your acknowledgment of our reasonable pricing. Providing excellent service and value to our guests is a top priority for us, and we're thrilled that we met your expectations in these areas. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards,Customer Care Team

Dear guest, we're delighted to hear that you found your stay cozy and enjoyable! Providing a comfortable experience for our guests is always our goal, and we're pleased that you appreciated our complimentary breakfast offering. Your satisfaction is important to us, and we hope to welcome you back for another wonderful stay in the future!Best Regards,Customer Care Team

Dear Suzanne, thank you for your kind words! We're thrilled to hear that you consistently enjoy excellent service from our staff. Providing exceptional service is our top priority, and it's wonderful to know that we've met your expectations. Your continued support means a lot to us, and we look forward to welcoming you back for another outstanding stay!Best Regards,Customer Care Team

Dear Daria, thank you for your feedback! We're delighted to hear that you had a positive experience with us. If you have any suggestions for how we can improve or if there's anything we can assist you with in the future, please feel free to reach out. We hope to have the pleasure of hosting you again soon!Best Regards,Customer Care Team

Dear Yong, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team

Dear Jennifer, we're delighted to hear that you loved your stay with us and found our hotel to your liking. We understand the importance of dining and coffee options nearby, and we'll certainly consider your feedback as we strive to enhance our guests' experience. While we may not have walkable options at the moment, we can provide recommendations for nearby establishments and explore opportunities to improve convenience in the future. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay soon! Best Regards,Customer Care Team

Dear Kirk, we're thrilled to hear that you found excellent value in your stay with us. Providing clean accommodations and attentive service is our priority, and we're delighted that everything met your expectations. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another enjoyable experience soon. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Best Regards,Customer Care Team

Dear Darian, thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards,Customer Care Team

Dear Amy, we're delighted to hear that you found everything to be clean during your stay and that our COVID protocols were appreciated! Ensuring the safety and comfort of our guests is our top priority, and we're glad that our efforts were noticed. It's fantastic to hear that you enjoyed our updated rooms and that our breakfast offerings provided a variety of options for you to enjoy. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Best Regards,Customer Care Team

Dear Chongwoo, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Customer Care Team

Dear Eliza, we're thrilled to hear that your check-in process was smooth and that you found our parking convenient. It's great to know that you enjoyed the comfort of our clean beds and the entertainment provided by our large TV. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience!Best Regards,Customer Care Team

Dear Alison, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Customer Care Team

Dear Todd, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Customer Care Team

Dear Ramiro, we're delighted to hear that you found your stay with us quiet and cozy! Creating a peaceful atmosphere for our guests is one of our top priorities, and we're thrilled that you were able to experience that during your time with us. If there's anything else we can do to enhance your experience for future visits, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best Regards,Customer Care Team

Dear Don, thank you for taking the time to share your feedback. We're glad to hear that our convenient location and cleanliness meet your expectations. However, we're sorry to hear that you experienced some discomfort with the beds and pillows. We appreciate your honesty regarding the older aspects of our property, and we'll consider your comments as we continue to improve. We hope you'll consider giving us another chance in the future to provide you with a more comfortable and enjoyable stay. If there's anything specific we can handle or assist you with, please don't hesitate to reach out to our team directly.Best Regards,Customer Care Team

Dear Alan, thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and appreciated the convenience of our drive-up rooms and complimentary breakfast. Maintaining a well-kept property is a top priority for us, and we're glad that it contributed to your positive experience. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!Best Regards,Customer Care Team

Dear Christine, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Customer Care Team

Dear Danielle, thank you for choosing to stay with us and for sharing your positive experience! We're delighted to hear that you enjoyed your stay and that our staff made you feel welcome. It's great to know that you appreciated the size of the room and the balcony, as well as the pleasant view in the morning. We're glad you found the area agreeable and that you're considering staying with us again in the future. We look forward to welcoming you back on your next visit!Best Regards,Customer Care Team

Dear Sanjay, thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our property met your expectations. Our team works hard to maintain cleanliness and provide excellent service, so it's always rewarding to receive positive feedback. We're glad you enjoyed our coffee and breakfast offerings as well. We hope to welcome you back for another excellent experience in the future!Best Regards,Customer Care Team

Dear Michelle, we're delighted to hear that you had a positive interaction with our staff member! Providing friendly and welcoming service is a top priority for us, and we're glad to hear that our team member made a positive impression during your stay. We'll be sure to pass along your kind words to her. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon!Best Regards,Customer Care Team

Dear Shut, we're thrilled to hear that you appreciated our filtered hot and cold water station at the breakfast area! Providing convenient amenities like this is part of our commitment to ensuring a comfortable and enjoyable stay for our guests. It's wonderful to know that you found it convenient and useful during your visit. Thank you for your kind words, and we look forward to welcoming you back for another great stay in the future! Best Regards,Customer Care Team

Dear Elizabeth, thank you for your glowing review! We're thrilled to hear that you had a wonderful experience with our staff and found the quality of your room to be excellent, especially considering the affordable price. It's fantastic to know that you plan to stay with us again on your next trip to Stanford. We look forward to welcoming you back and ensuring another enjoyable stay! If there's anything specific you'd like for your next visit, please don't hesitate to let us know. Best Regards,Customer Care Team

Dear Patrick, thank you for your kind words! We're thrilled to hear that you found our property well-maintained and enjoyed the breakfast options. We strive to provide a comfortable and satisfying experience for all our guests, and we're glad to hear that we succeeded during your stay. We hope to have the pleasure of welcoming you back soon!Best Regards,Customer Care Team

Dear Roberta, we're delighted to hear that you loved your stay and found the accommodations comfortable! It's wonderful to know that you appreciated the convenience of the back door to the outside sitting area. We look forward to welcoming you back during your next appointment at Stanford. Thank you for choosing us, and we can't wait to host you again!Best Regards,Customer Care Team

Dear Jackie, we're thrilled to hear that our hotel met your needs conveniently! Providing a comfortable and convenient experience for our guests is always our goal. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!Best Regards,Customer Care Team

Dear Rita, thank you for your glowing review! We're delighted to hear that you had a wonderful experience during your stay with us. It's fantastic to know that our staff was friendly and helpful and that you found your room clean, well-stocked, and comfortable. We're thrilled that you enjoyed our breakfast offerings and that our team maintained a clean and tidy environment for you to enjoy. Providing excellent service and value to our guests is our top priority, and we're thrilled that we could meet your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing our hotel!Best Regards,Customer Care Team

Dear Ronaldo, thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with our service. Providing exceptional service to our guests is our top priority, and we're delighted that we could meet your expectations. Your satisfaction is incredibly important to us, and we hope to have the pleasure of welcoming you back for another outstanding experience in the future. Thank you for choosing our hotel!Best Regards,Customer Care Team

Dear Barbara, we're thrilled to hear that you enjoyed your stay at our hotel and appreciated the amenities we offer. However, we apologize for any inconvenience caused by the noise from the nearby road. We understand how disruptive traffic noise can be, especially for those seeking a peaceful stay. We recommend requesting a room towards the back of the property for a quieter experience during your next visit. Your feedback is valuable to us, and we'll do our best to ensure your next stay is even more enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Best Regards,Customer Care Team

Dear William, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Tara, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Customer Care Team

Dear guest, thank you for your continued patronage and for taking the time to share your recent experience with us. We sincerely apologize for any inconvenience you encountered during your recent stay, including the changes you noticed compared to previous visits. Please rest assured that we take guest feedback seriously, and we will review your comments with our team to identify areas for improvement. Your satisfaction is important to us, and we hope to have the opportunity to better meet your expectations in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back for a more enjoyable experience.Best Regards,Customer Care Team

Dear Wendy, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team

Dear Paula, we are deeply concerned to hear about the troubling experience you encountered during your stay. Please accept our sincerest apologies for the unsafe conditions you faced upon arrival, including the open door and the cleanliness issues with the bedsheets. Your safety and comfort are of utmost importance to us, and we take these matters very seriously. Rest assured, we will investigate the situation thoroughly and take immediate steps to address the issues you've raised, including enhancing our security measures and ensuring our housekeeping standards are met. We deeply regret any inconvenience or discomfort this may have caused you, and we hope to have the opportunity to regain your trust in the future. Please feel free to reach out to us directly if there is anything else we can do to assist you.Best Regards,Customer Care Team

Dear Genevieve, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team

Dear Karen, we're thrilled to hear that you found our hotel to be a quiet and safe place during your stay. Providing a peaceful and secure environment for our guests is always a top priority for us. Thank you for choosing to stay with us, and we hope to welcome you back again in the future for another enjoyable experience.Best Regards,Customer Care Team

Dear Desiree, thank you so much for your positive feedback! We're thrilled to know that you enjoyed your stay with us and that everything met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Jacobo, thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our staff to be friendly and that your overall experience was satisfactory. We're always looking for ways to improve, so if there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to welcome you back for another pleasant stay in the future!Best Regards,Customer Care Team

Dear Rodrigo, we're glad to hear that you found our property to be simple yet convenient, with good service, parking, and breakfast included. Providing a comfortable and hassle-free experience for our guests is our priority, especially for those with activities in the area who just need a place to rest. Thank you for your positive feedback, and we hope to have the opportunity to welcome you back for another comfortable stay in the future!Best Regards,Customer Care Team