Room was filthy. Floor was so dirty our white socks were black after crossing the room. The bath and shower had no grab bars or non slip prevention. We almost slipped and fell while taking a shower and exited the tub. Faucet in shower was coming out of the wall. The hot and cold handles in the sink were backward. No wash cloths were provided. Lights next to the bed did not work nor did dthe phone.
Robert
於 2024 年 5 月住了 5 晚
8/10 不錯
Eric John
家人同遊
2024年5月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed at Chateau Beachfront for Thunderbeach 2024 and my stay would 4 out of 5 Stars. I give it a 4 because of some minor concerns but the Hotel is addressing and should have fixed for next year. The Kitchenette Rooms were great and would recommend for anyone staying at Chateau. That said, when rooms needed service it took a while for cleaning service to respond. Overall, parking was good, overflow lot could've been bigger for vehicles and trailers to park during the week. Overall stay was great and access to the beach was amazing. Look forward to next year.
Eric John
於 2024 年 5 月住了 4 晚
8/10 不錯
Gary (Ardmore)
家人同遊
2024年5月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good beach and pool.
Gary
於 2024 年 5 月住了 4 晚
2/10 很差
Sierra
伴侶同遊
2024年5月7日
不滿:職員與服務和住宿狀況
Front desk was unprofessional
Sierra
於 2024 年 5 月住了 2 晚
10/10 優異
Stormi
多人同遊
2024年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have always loved the Chateau & have stayed here numerous times throughout the years. They recently did a remodel & it’s nice! Our room was nice, beds were comfy & clean, the bathroom needed a little re-haul but overall it was clean & that’s all that matters. 10/10 would stay here again.
Stormi
於 2024 年 5 月住了 1 晚
8/10 不錯
Andrew
家人同遊
2024年5月6日
讚好:設施服務
Great quiet place to stay if you have kids.
Andrew
於 2024 年 5 月住了 3 晚
6/10 一般
Christa
伴侶同遊
2024年5月6日
讚好:整潔度和住宿狀況
不滿:職員與服務
Staff’s response to housekeeping requests was poor. Had to ask for everything. Room was not ready when we checked in, i.e., had to request towels.
Christa
於 2024 年 4 月住了 5 晚
8/10 不錯
Camille
2024年5月5日
讚好:整潔度、職員與服務和住宿狀況
Camille
於 2024 年 4 月住了 1 晚
6/10 一般
Melody
多人同遊
2024年5月4日
不滿:整潔度、職員與服務和住宿狀況
This property is old but they are renovating the rooms as much as possible. The pool and view is great. The location is wonderful - right on the beach! However, the staff is less than helpful. They are not courteous and it takes complaining to the manager to get anything done…. Which he did take care of but it was a constant battle
Melody
於 2024 年 4 月住了 4 晚
2/10 很差
Sue (marietta)
家人同遊, 親子同遊
2024年5月3日
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Check in fee shad changed at check in they were trying to charge more. I was able to show my Expedia reservation. They did honor them. Front desk only had one person working. Had a long line to check in, with no available seating to wait. This made for a very long check in.