ga tepat janji, pelanggan di biarkan lama menunggu
sudah booking jauh2 hari, sampe di hotel jam 14:30
waktu checkin yang tertera di hotel adalah jam 14:00, waktu regis di blg kalau kamar sdh selesai di bersihkan akan di telpon, setelah 2jam ga ada telpon sama sekali. yg datang lebih sore sdh dpt kamar sedangkan kami blm dpt kamar. lapor ke receptionist, katanya 30menit, stlh 30menit saya tanya lagi, dia bilang 30 menit lagi.
akhirnya checkin jam 17:30 sore.
benar2 kacau administrasinya, ga ada kompensasi sama sekali.
yg ribut di kasih kamar duluan yg nunggu di bego begoin, parah benar
真實旅客
於 2020 年 1 月住了 1 晚
6/10 一般
Marthen
2024年1月26日
Marthen
於 2024 年 1 月住了 1 晚
6/10 一般
真實旅客
2023年9月28日
讚好:整潔度和客房舒適度
OK hotel, will not return
Upon arrival the booked room was not available. After some discussion we got an upgrade so we could have the double bed instead of the twins that they had available (but had not booked).
Restaurant inside is big and rather uninviting.
Outside is nice, at the lake but service difficult to obtain. Most staff doesn't speak english.
We were there the weekend. Saturday they had some VIP party, resulting in total neglect of the other guests.
Evening/night was topped of with very loud music until 3am. When I complained I was told nothing could be done.
Relatively expensive hotel
真實旅客
於 2023 年 9 月住了 3 晚
10/10 優異
Ivan
2023年8月21日
讚好:整潔度和職員與服務
The place is beautiful, right next to lake toba. Unfortunately there’s so many things that should be upgraded.
The hotel stuff was amazing, always smiling and helpfull.
Ivan
於 2023 年 8 月住了 4 晚
6/10 一般
Anders
多人同遊
2022年4月26日
讚好:職員與服務
不滿:整潔度
Anders
於 2022 年 4 月住了 1 晚
6/10 一般
真實旅客
2019年12月22日
真實旅客
於 2019 年 12 月住了 1 晚
8/10 不錯
真實旅客
2019年8月12日
讚好:整潔度
真實旅客
於 2019 年 8 月住了 1 晚
10/10 優異
asnah juliati
2019年5月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
thank you Ina Parapat
been staying here since the past 10 years. it is always the best place in parapat.
fully recommended to all that wanna have a great fun and pleasant stay at lake toba.
thank you for the joybthat we had there Ina Parapat🙏
asnah juliati
於 2019 年 5 月住了 2 晚
6/10 一般
Norhidayah
2019年3月28日
讚好:客房舒適度
不滿:職員與服務
No 3 person option even if it shows on your option
I booked & paid for 3 adults but during check-in, the reception said I need to be charged for 1 extra bed and also additional breakfast for 1 person. The hotel and this website should not allowed for 3 persons option at the first place if I need to pay extra for 1 more person. The fine print is not adequate.