Marseille Parc du Griffon Hotels

"The shuttle was not good; we called to ask for a shuttle in from the airport and were told to call when we got there. Upon calling, 3 hours later, we were told No shuttle, get a taxi. Frustrating. "

"Room was little cold and can’t turn on because it is lock. No soap or basic bathroom stuff( you can go downstairs to ask). Staff was friendly"

"No could not find the shuttle outside the terminal we walked"

"Le lit etait horrible , chambre 266 , je dore sur la partie droite du lot et il grince a chaque fois que je bouge, donc cela reveille ma femme et ma fille .et moi meme dans mon demi sommeil, qui devient un demi reveil des que je remets ma couette sur moi !! Insupportable. Dommage sinon tres bien"

"sadly run down and in need of actual makeover "

"We only arrived later in the evening, slept and then continued on our trip the next morning. "

"The only negative for us was that we were there on a Sunday and most everything within walking distance was closed. Everything else was great. "

"Dear Hotels Management, I am writing to formally complain about an error with my recent stay on 17/01/26. I specifically booked and paid for a room with breakfast included, as confirmed in my booking confirmation, Itinerary number: 72070141792555. However, upon arrival/at the restaurant, I was informed that my rate did not include breakfast. This is a clear failure to deliver the service I paid for. I expect to be refunded the cost of the breakfast portion of my booking, or a commensurate compensation for the inconvenience. Please resolve this matter promptly. I look forward to your reply. Sincerely, Khaled Braktia Booking Reference: khaled0775@gmail.com "

"Very near airport"