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citizenM Paris Gare de Lyon

Photo gallery for citizenM Paris Gare de Lyon

Primary image
View from room
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of citizenM Paris Gare de Lyon

citizenM Paris Gare de Lyon

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
8 Rue van Gogh, Paris, Ile-de-France, 75012

Explore the area

  • Popular LocationAccorHotels Arena11 min walk
  • Popular LocationPitie-Salpetriere Hospital15 min walk
  • Popular LocationPlace de la Bastille17 min walk
  • AirportParis (CDG-Roissy-Charles de Gaulle)43 min drive

Choose dates to view prices

About this area

Paris

CitizenM Paris Gare de Lyon is located in Bercy, a neighbourhood in Paris, and is near a metro station. Centre Pompidou and Louvre Museum are cultural highlights, and some of the area's notable landmarks include Notre-Dame and Place de la Concorde. Enjoy an event or a match at AccorHotels Arena, and consider making time for Jardin des Plantes—a top attraction that's not to be missed.

What's nearby

  • Jardin des Plantes - 8 min walk
  • AccorHotels Arena - 11 min walk
  • Pitie-Salpetriere Hospital - 15 min walk
  • Place de la Bastille - 17 min walk
  • Place d'Italie - 4 min drive

Getting around

  • Gare de Lyon - 4 min walk
  • Quai de la Rapee Station - 7 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 43 min drive

About this property

citizenM Paris Gare de Lyon

4-star Paris hotel in Bercy, near Jardin des Plantes
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. All 338 rooms boast iPads, and offer free WiFi and pillowtop beds. IPod docking stations and premium bedding are standard, as are Smart TVs with cable channels. Housekeeping is available on request.
CitizenM Paris Gare de Lyon offers 338 air-conditioned accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 3937 ft (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: EUR 16.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Restaurants on site

  • CanteenM
  • CloudM

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels
  • iPad
  • iPod dock

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 29
Express checkout

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16.95 per person (approximately)
  • Nearby parking fee: EUR 24 per day(3937 ft away; open 24 hours)
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - FR52824514046
This property accepts credit/debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citizenm Paris Gare Lyon Paris
CitizenM Paris Gare de Lyon Hotel
CitizenM Paris Gare de Lyon Paris
CitizenM Paris Gare de Lyon Hotel Paris

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 685 out of 1150 reviews
5 - Excellent 60%
Rating 4 - Good. 361 out of 1150 reviews
4 - Good 31%
Rating 3 - Okay. 67 out of 1150 reviews
3 - Okay 6%
Rating 2 - Poor. 18 out of 1150 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 1150 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this brand of hotel, always consistent! David went out of his way to help me find the pillow from another location!
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeting with very friendly staff
Stayed 1 night in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I liked the fact that the room was clean. On the other hand I missed out on the concept. The technology in the room is quite modern but not enough help In understanding the devices. It’s créât to have a wide mix of nationality, however they’ve miss the concept of hospitality completely as the approach to customer care is terrible specially that the price per day is not cheep and classified as giving a luxury experience. Staffs very relax which is Great but too feeling relax and not taking care of the guest is not great at the Canteen( restaurant). Sitting in groups but not serving your guest!!! Discussing with guest about what client should take as milk instead accepting that the client wants simply a cow milk in his coffee. The opinion about their trend or passion of food intakes on their veganism or vegetarianism should be kept personal. The management have completely missed the concept of client first. As this is the simplest equation of Hotel Buisness.
Stayed 4 nights in Apr 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 9 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022