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Mandarin Oriental, Paris

5.0 star property
Travelers find a luxurious urban retreat in Paris where they can indulge in rejuvenating spa treatments before exploring the iconic Champs-Élysées

Choose dates to view prices

Mandarin Oriental, Paris is centrally located. Guests enjoy a daily complimentary manager's reception and can book treatments at Le Spa du Mandarin. The property features a peaceful garden, a library, in-room WiFi, and on-site shopping options.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is HK$11,590
HK$13,038 total
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

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Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Room

Premium bedding, minibar, in-room safe, desk

Mandarin, Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Garden view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Living area

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 657 sq ft
  • 18 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Suite (Duplex)

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Suite (Duplex)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 592 sq ft
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Suite, Terrace

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • Garden view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Couture Suite, Suite

Living area

Couture Suite, Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Garden view
  • 840 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Panoramic Suite

Premium bedding, minibar, in-room safe, desk

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • City view
  • 807 sq ft
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin, Room, Terrace

Premium bedding, minibar, in-room safe, desk

Mandarin, Room, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • Garden view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Garden view
  • 592 sq ft
  • 6 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite

Premium bedding, minibar, in-room safe, desk

Panoramic Suite

  • Sleeps 3

View all photos for Duplex Suite

Premium bedding, minibar, in-room safe, desk

Duplex Suite

  • Sleeps 2

View all photos for Deluxe King Room

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Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 3

View all photos for Garden Terrace Suite

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Garden Terrace Suite

  • Sleeps 4

View all photos for Parisian Terrace Suite

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Parisian Terrace Suite

  • Sleeps 4

View all photos for Mandarin Room

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Mandarin Room

  • Sleeps 3

View all photos for Couture Suite

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Couture Suite

  • Sleeps 3

View all photos for Mandarin Terrace Room

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Mandarin Terrace Room

  • Sleeps 3

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

View all photos for Deluxe Suite

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Deluxe Suite

  • Sleeps 3

View all photos for Terrace Suite

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Terrace Suite

  • Sleeps 3

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 3

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  • Spa
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9.4 out of 10, Exceptional, 211 reviews
The price is HK$11,715
HK$13,176 total
includes taxes & fees
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About the area

Located in Paris City Center, a neighbourhood in Paris, Mandarin Oriental, Paris is in the entertainment district and near a metro station. Palais Garnier and Notre-Dame are notable landmarks, and travellers looking to shop may want to visit Rue de Rivoli and Rue du Faubourg Saint-Honore. Travelling with kids? Make time for Luxembourg Gardens, or head to an event or a match at Stade de France. Visit our Paris travel guide
View more Palaces in Paris
Map
251 Rue Saint-Honore, Paris, Paris, 75001

What's nearby

  • Place de la Concorde with obelisk in Paris, France
    Place Vendôme
    1 min walk - 0.1 km
  • rue de rivoli
    Rue de Rivoli
    1 min walk - 0.2 km
  • 8th Arrondissement featuring shopping and fashion
    Rue du Faubourg Saint-Honore
    3 min walk - 0.3 km
  • Tuileries Garden which includes heritage architecture, flowers and a garden
    Tuileries Garden
    3 min walk - 0.3 km
  • Paris. Champs Elysees
    Champs-Élysées
    9 min walk - 0.8 km

Getting around

  • Concorde Station
    5 min walk
  • Paris-St-Lazare Station
    15 min walk
  • Orly Airport (ORY)
    47 min drive

Restaurants

  • Bar Vendôme
    4 min walk
  • Noir - Coffee Shop & Torréfacteur
    3 min walk
  • Ladurée
    4 min walk
  • Restaurant le Meurice Alain Ducasse
    4 min walk
  • Ferdi
    3 min walk

About this property

Mandarin Oriental, Paris

Luxury boutique palace near Place Vendôme
Near Palais Garnier and Louvre Museum, Mandarin Oriental, Paris provides a free daily manager's reception, a terrace and an art gallery on-site. Treat yourself to a body scrub, a deep-tissue massage or Ayurvedic treatments at the on-site spa. Yoga classes are offered at the 24-hour gym; the property also has designer shops on-site, a garden and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and tour/ticket information
  • A 24-hour front desk, multilingual staff and a lift
Room features
All 135 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as first-run films and pillow menus.
More conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with designer toiletries and children's dressing gowns
  • 107-cm LCD TVs with premium channels and first-run films
  • Wardrobes/cupboards, video game consoles and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Mandarin Oriental, Paris is listed in the 2021 Travel + Leisure 500.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (EUR 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: EUR 68 to 68 for adults and EUR 23 to 23 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BAR 8
  • Camelia

Things to do

  • 24-hour gym
  • 3 hot tubs
  • Art gallery
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library
  • Steam room
  • Yoga classes

Family friendly

  • Free babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,076 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Living plant wall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 107-cm LCD TV with premium digital channels
  • First-run films
  • IPod dock
  • MP3 dock
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for EUR 100.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 15.93 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 68 to 68 for adults and EUR 23 to 23 for children
  • Airport shuttle fee: EUR 285 per vehicle (one-way)
  • Valet parking fee: EUR 45 per day (in/out privileges)
  • Nearby parking fee: EUR 45 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 493 198 659

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mandarin Oriental Paris Hotel
Mandarin Oriental Paris
Mandarin Oriental
Mandarin Oriental, Paris Hotel Paris
Mandarin Oriental, Paris Paris
Mandarin Oriental, Paris Palace
Mandarin Oriental, Paris Palace Paris

Frequently asked questions

Does Mandarin Oriental, Paris have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Mandarin Oriental, Paris?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Paris on 29 Mar 2026 start from HK$11,590, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Paris pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Mandarin Oriental, Paris?

Valet parking is available for EUR 45 per day.

What time is check-in at Mandarin Oriental, Paris?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Mandarin Oriental, Paris?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Mandarin Oriental, Paris provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 285 per vehicle applies.

Where is Mandarin Oriental, Paris located?

This family-friendly Paris palace is located in the entertainment district, within a 5-minute walk of Grands Boulevards, Place Vendôme and Rue de Rivoli. Champs-Élysées and Palais Garnier are also within 10 minutes. Concorde Station is only a 5-minute walk and Tuileries Station is 6 minutes.

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Reviews

Mandarin Oriental, Paris Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 156 out of 213 reviews
Rating 8 - Good. 34 out of 213 reviews
Rating 6 - Okay. 12 out of 213 reviews
Rating 4 - Poor. 6 out of 213 reviews
Rating 2 - Terrible. 5 out of 213 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room, gracious staff and easy property convenient to shopping and restaurants
Stayed 5 nights in Dec 2025

10/10 Excellent

Boss

Liked: Cleanliness, staff & service, amenities
clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Fabulous service and accommodation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know it sounds very cheesy….But it’s my second stay here and it’s hands down my favorite hotel in the world. Staff is very profession and super friendly (rare combo). Everyone is extremely helpful. Vibe of the hotel and the rooms - gorgeous… to say the least. Beautiful, magical property! Cannot recommend enough!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Perfect hotel. Special thanks to Louise for giving me a tour of the hotel upon check in and following up on how our stay was.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay at Mandarin Oriental. A highly elevated experience. Amazing customer service and attention to detail. Will absolutely be staying here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Paris. Wonderful staff and excellent service
Stayed 4 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service

Nice but not worth the price

Hotel was nice, but the rooms are very outdated and the prices are far too expensive for the type of accommodations. Hotel de Crillion was similarly priced and was very good value in comparison to the Mandarin in Paris. I’ve stayed at many Mandarin Orientals around the world but I would avoid this one unless they reduced their prices or underwent a makeover of the rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and concierge magnificent

Food and rooms were excellent. Housekeeping needs improvement with service and anticipation of the needs. concierge superior in conparison with other hotel in paris since i stayed in 2 hotel during my 11 days staying in Paris
Stayed 5 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
👌👍👍
Stayed 6 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MO Paris did not disappoint. Fabulous staff and location; beautiful and exceptionally maintained.
Stayed 8 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, my favorite hotel in Paris
Stayed 4 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great or
Stayed 3 nights in May 2025

8/10 Good

andy

Liked: Staff & service, property conditions & facilities
Over priced by far
Stayed 4 nights in Apr 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service
Service Was Excellent The staff was extremely courteous The room had everything tha was needed and more. What a great Hotel.

6/10 Okay

Alain

Liked: Cleanliness
Disliked: Property conditions & facilities
Overpriced for what is supposed to be a five-star hotel. Poor breakfast, slow service. Rooms are not five-star level.
Stayed 2 nights in Jan 2025

4/10 Poor

Alain

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overpriced for the quality of the service, atmosphere, and decoration. It's certainly not a five-star hotel. The breakfast buffet was poor, the service was long, and we had some issues with the food.
Stayed 7 nights in Jan 2025

4/10 Poor

MO

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not worth it at all!

I forgot my clothes when I checked out. They were forgot in the first floor closet of my room and hanging on the hangers nicely. And then here are the problems:
1, the hotel didn't try to contact me for the clothes I forgot at all. Even after I called the hotel they couldn't find it until I told them I was sure my clothes were left there. And then they did a further investigation to find them.
2, After clothes were find, they asked my credit card and authority of charging my card for shipment with the details of shipment. We seemed to have an agreement, but then they didn’t do anything. I even called them, and they told me they were very busy and would get me back after. But I got nothing.
3, After back home, I sent them an other email. The hotel told me someone would contact me soon. But again nothing happened in two weeks until I sent them another email.
4, Finally, I got their attentions! My clothes were about to send. I gave them my address details via email. But when I got my package, I found out the postcode was wrong! And it's not my post code at all. So I had to correct it to get my package.
5, the fee of the shipment, I didn’t get the receipt they said they sent. Moreover, they didn't charge the card that I authorized them to charge but charged the card in file. Even before they charged my card, they didn’t disclose the price to me, and I had to ask about it. All these made me feel very uncomfortable. Even now, I sent email to ask about the receipt, no one responses

10/10 Excellent

takeshi

Liked: Cleanliness, amenities, property conditions & facilities
全てにおいて素晴らしいと思います。
Stayed 3 nights in Feb 2026

10/10 Excellent

viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 7 nights in Nov 2025

6/10 Okay

MAURO R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma boa opção , bem localizado .
Stayed 4 nights in Feb 2025

4/10 Poor

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ruim

Esperávamos algo digno da bandeira Mandarin, contudo não foi tudo isso. O serviço de concierge foi ruim, muito pouco resolutivo e sem qualquer presteza. No nosso check out o front desk errou o uso do cartão e debitou o valor mais a caução. Muito ruim. O hotel tem uma infra muito boa, mas o staff ficou a desejar.
Stayed 4 nights in Dec 2022

10/10 Excellent

hyunjoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 호텔

위치는 아주 최고 이고, 직원들도 아주 친절합니다. 작은 요청 사항도 바로 잘 처리해 줍니다.
Stayed 4 nights in Dec 2022

6/10 Okay

SANDRA

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

pas à la hauteur d’un palace

globalement nous avons passé un bon séjour mais nous avons été surpris par plusieurs points qui ne sont pas à la hauteur d’un palace, parisien qui plus est. pour commencer personne ne nous a accompagné à notre chambre. On nous a juste expliquer comment s’y rendre. la chambre était glacée car la climatisation était mise très froide et même coupée nous avons eu froid tout le séjour. Le réglage des luminaires dans la chambre n’est pas très facile à maîtriser, par exemple pour allumer la salle de bain il faut le faire dans l’entrée ou à côté du lit ! concernant le dîner au camélia, le personnel est sympathique et plein de bonne volonté mais manque de classe pour un hôtel de ce standing. Les murs des couloirs sont pleins de coups et de rayures ce qui donne un aspect pas très propre et négligé. L’insonorisation n’est pas bonne on entend les clients dans les couloirs comme s’ils étaient dans la chambre. bref un peu déçu de cet endroit que j’imaginais bien mieux en comparaison d’autres hôtels de même gamme.
Stayed 1 night in Sep 2022