2/10
I stayed in the place first during Monday, June 23rd till Friday, June 27th. It was a basement apartment, very hot and the air did not circulate at all. I asked my host, Alexandre, for a fan multiple times. First I asked on Monday. Did not hear from him till Wednesday. He said no. No fan. It was extremely hot and difficult to breathe. I have respiratory problems, and the stagnant air aggravated it. On the last day of my stay there, I discovered bug bites on my feet and arms and strange patterns of bites on my husband’s legs . These patterns are consistent with bed bugs. I attached the photos.I am not even mentioning the fact that the shower door does not close and floods the whole bathroom every time you shower, the terrible area you are in ( right by Gare de L’Est), just by the free clinic and multiple migrant and vagrant encampments.I had a second booking coming up in the same place, starting Monday, June 30th till Friday, July 4th. I had no other choice , but to get another accommodation. Alexandre finally agrees to provide 1 fan, but with extreme heat and bed bugs infestation the apartment is not suitable for a human being to stay there. I requested Alexandre to give me a full refund, which he vehemently refused. VRBO was not much help either. They offered me their service fee of 58 euros back and some KeyCash. I obviously declined as this is not acceptable. I am out of hundreds of euros and I do not want this horrific experience to ruin anyone else’s vacation.
Grace P.
於 2025 年 6 月住了 4 晚