「There was no body wash in the shower; the front desk was not staffed in the mornings(we did have a number to call that we could not get connected to); the stool needed a plunger Sun morning..I found one in the men’s restroom & got the problem taken care of; the AC (cooled very well) was dripping while it ran …not constantly, but water had run down the floor.. it was apparently a condensation leak . I reported it when we 1st chkd in(Fri) & it was not fixed.
Lindsey was very professional at check...
「The staff was very attentive and kind! The hotel was very clean and the breakfast was amazing. The bar was amazing and the drinks were very good! It was a great time.」
「Easy, hassle-free check-in and excellent customer service. The staff quickly helped by adding my 21-year-old daughter to our reservation so she could get a pool pass while I was away for business. The food was good, and having everything on-site was convenient. Both of my daughters, ages 21 and 16, enjoyed the stay and said they'd come back again if we're in the area.」
「Weren't allowed to even check in. Computer system was down. Had confirmation number, etc. Absolutely ridiculous. Had to find other accommodations. No more Hampton Inn!!!!」