Silver Springs Peace River Refuge & Ranch Hotels

"The place is nice and well-located. The staff was okay, but what really needs improvement is the noise level. The rooms near the bar should have a soundproofing system, as there is live music played at an excessively high volume, making it impossible to sleep. You can also hear traffic noise and even people talking on the street (at night, of course). I wish I had known this before booking."

"Staff was very helpful. We commented that our room had a bad odor and she had it corrected very quickly."

"Tt"

"Rodriguez the lady who checked us in provided great customer service. Beds extremely comfortable great pool hot tub and excellent gym."

"My daughter was not happy. She found a roach in the bed"

"Room was clean, bedding comfy breakfast had variety. The coffee is very good!"

"Parking lot was messy with over grown foliage. Random trash in lots and side walks. We had issues with our key cards even getting into the room and had to walk back and forth 4 times to get the room open so that was a bad first experience. When we were there, the cleaners had 4 mattresses pulled out on the sidewalks that look incredibly dirty and was hosing off other things from the rooms to later find out they had a cockroach infestation in some rooms. So when we entered our room, I had low expectations, which my feelings were correct. The bedding had stains on them, the bathroom had bugs crawling all over the floors, the actual floors of the room had debris all over, the couch in the corner had nasty stains on them and the nightstands also had nasty marks and sticky residue on them as well. This is the worst place I've ever been to, please do not go here. I immediately walked out and requested a refund. The front desk staff was the only positive thing about this place as they unfortunately know how nasty this place is but seems like the owner wont do anything about it despite many complaints. "

"The room was updated towels were a little nasty not the nicest hotel. I stayed in, but it was OK for less than an eight hours day."

"The staff was very friendly. The water pressure and temperature were good. That's where the positives end. The room smelled like bleach so I assume it was cleaned to some degree but the door bolt has broken off and the door around it patched up, like the door was kicked in and then patched over. There were several other places in the walls that were dented in and patched over but not repainted, the furniture was falling apart, the towels are tiny, there is mold/mildew in the bathroom with chunks of paint and spackle falling off, and worst of all, there was literal semen dried to the wall in the bathroom, which we didn't see jntim 2 days into our trip when the steam from the shower highlighted the dried drips that ran down the wall. This might be the most disgusting hotel I've ever stayed in and if this is what is to be expected from an OYO Hotel, I won't be staying in one again."