The hotel is very convenience. Airport Bus 380 has stopped nearby the hotel (Victoria Ave)
Hei Shun
於 2018 年 1 月住了 6 晚
6/10 一般
真實旅客
2018 年 1 月 4 日
讚好:整潔度
Nice short stay accommodation
Booked room for 3 adults but amenities given in the room were always 2, have to require the first day and after. Room rate was reasonable and good location for short stay.
真實旅客
於 2017 年 12 月住了 4 晚
8/10 不錯
pinky (hk)
2017 年 11 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
all is okay
Near city centre and free cat shuttle bus. Hotel provide welcome drink.
It was clean and was in a good area close to lots of activities
Ruya
於 2025 年 7 月住了 3 晚
6/10 一般
Took Tai
伴侶同遊
2025 年 7 月 12 日
Advantages: Good location and spacious room.
Disadvantages: Poor management of hotel facilities. Shower by standing in bathtub with clogged drain, which was unacceptable. Cleaners incompetent and failed to carry out their job. Returned to room in evening and had to alert duty receptionist, which showed lack of cleaning supervision.
Check out staff requires better training.
Took Tai
於 2025 年 7 月住了 5 晚
6/10 一般
Ngan Ying Eva (Rowland Heights)
伴侶同遊
2025 年 7 月 9 日
不滿:設施服務
The bathtub looks dirty. Some black spots on the bathtub.
Ngan Ying Eva
於 2025 年 7 月住了 4 晚
8/10 不錯
Isla
伴侶同遊
2025 年 6 月 26 日
讚好:設施服務和住宿狀況
Great value for money. Huge room, and buffet breakfast was included and had great variety. Reception staff were very friendly and the check in/check out process was super easy!
Isla
於 2025 年 6 月住了 2 晚
6/10 一般
Dayna
伴侶同遊, 商務旅客
2025 年 6 月 5 日
讚好:整潔度和職員與服務
Mercure on Hay is a convenient location. Staff great on arrival and not to far to walk into town. Good restaurant available downstairs.
Rooms need a revamp but old and tired looking.
Didn't like I got charged an additional $40 at check-out for paying using a credit card and got told it was a booking fee from Expedia. Thankfully the checkout clerk advised that was incorrect and refunded it. If he wasn't there we wouldn't have known and been charged the extra.