My wife and I stayed at the Westwind Inn this past weekend and were disappointed by both the value and customer service.
When we arrived, the parking lot was nearly empty. We learned only 3 of the Inn's 32 rooms were occupied Friday night. Due to issues with the Inn's website, I had to book through Expedia and was assigned a woods-facing room. Given how empty the property was, I asked about moving to a lake-view room. Although many were available, I was charged an additional $75 per night plus tax, on top of the $700+ already paid for two nights. To make matters worse, the upgraded room didn't even have the jacuzzi tub our original room included.
On our second night, a family emergency required us to leave early. I called the owner because the front desk was unstaffed and was simply told to leave the key on the desk. I wasn't expecting a refund, but some gesture of goodwill would have gone a long way.
The property feels stuck in the past and is severely overpriced for what is offered. The rooms are dated, maintenance is lacking (including cobwebs on the balcony), beach towels are not provided, the restaurant was closed unless pre-booked well in advance, the pool was unheated, outdoor furniture was uncomfortable, and there was no daily housekeeping.
What may have been a wonderful destination years ago is now run down and in need of significant updating. Save your money and stay elsewhere.