Phegans Bay Phegans Bay Road Reserve Hotels

"Overall quite excellent, only real issue was the brick walls block the wifi; but the hotel itself couldn’t be faulted. Lots of space to put things, lots of light options and PowerPoints, fridge wasn’t great but it worked. 4.5 overall if I could. Happy to round it up though, as it’s the best I’ve stayed at."

"Beautiful property and well equiped with everything we needed."

"Loved our stay - large suite with huge balconies 2 bedrooms, 2 bathrooms & good sized living areas"

" All the staff members were friendly and thoughtful. The cabin was compact (pretty small) but modern, really clean and practical. 2 x Good swimming pool, 2 x Good Jumping pillow, for both little ones and bigger kids. The staff and cleaners were working hard every day to keep this holiday resort nice and clean. There is a massive playground including a big skate park nearby. We had a great stay and so we would like to come back here one day. Highly recommend. "

"We had an amazing weekend stay at this holiday house and couldn’t be happier with the experience. The house was spotless, beautifully presented, and had everything we needed for a comfortable and relaxing stay. The location was perfect—peaceful, yet close enough to everything we wanted to do. The hosts were lovely and very responsive, making check-in and communication effortless. We truly felt at home and didn’t want to leave. Highly recommend this place to anyone looking for a relaxing getaway. We’ll definitely be back!"

"Clean, maintained well"

"I was asked to make a payment outside of the Stayz app altogether. The fact they are hosting on Stayz means Stayz must be OK with this, but it felt weird and I was put off by it.It was not a good customer experience, it felt impersonal and robotic and is not what I use Stayz for. I felt overwhelmed and cheated, and I would not book with Airkeeper again.The property itself, is nothing like the listing. The space was tired, there were marks and stains on soft furnishings, there were random holes in the walls, the TV was wonky (and SOOOO far away from the couch it was hilarious) the back garden was nothing but dust, the outdoor table was dirty and the verandah had loose boards. The verandah doors were also covered in cobwebs.The 2nd bathroom is what I would describe as an outdoor storage space/laundry with a toilet and shower installed.The kitchen had 2 VERY dirty dish scrubbers and a sponge with old dried food mushed in, there was nothing to dry the dishes, and nothing to clean the outdoor table with.We were left 2 half rolls of loo paper, which was only 'just' enough :/It's quite obvious the owners of this property are not interested in properly maintaining it.Overall it was very disappointing, and I think the listing needs to be updated to reflect what you're actually getting."

"Beautiful house in a perfect location. We’d love to come back. Hosts were extremely welcoming and house had everything we needed to switch off and enjoy some family time (2 adults and 2 kids). Loved it! "

"Clean room, good a/c, spacious bathroom , comfy bed and friendly staff. "