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約瑟夫安布勒旅館的評價

3 out of 5
約瑟夫安布勒旅館
1005 Horsham Road, North Wales, PA

評價

8.8

優異

10 分評分，優異；506 則評價中有 294 則" "
8 分評分，不錯；506 則評價中有 135 則" "
6 分評分，一般；506 則評價中有 47 則" "
4 分評分，欠佳；506 則評價中有 21 則" "
2 分評分，很差；506 則評價中有 9 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很乾淨
於 2017 年 8 月住了 1 晚

10/10 優異

martine

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I stay at the Joseph Ambler Inn every year and it NEVER disappoints. Its rustic and cozy and perfect fort he holiday season! Staff is very accommodating. I already booked for next December!
於 2021 年 12 月住了 1 晚
Dana 於 2021年12月28日的回應
Thank you for your positive feedback, and we cant wait to have you stay again with us!

8/10 不錯

Edwin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very peaceful place to stay at. Beautiful grounds.
於 2021 年 8 月住了 1 晚
Dana 於 2021年9月1日的回應
Thank you for your positive feedback, it is greatly appreciated!

10/10 優異

Brittany

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved it !
於 2021 年 8 月住了 1 晚
Dana 於 2021年8月30日的回應
Thank you for your feedback, it is greatly appreciated. Hope to have you stay with us again!

10/10 優異

Luke

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stay in a 280 year old house!
This is a special piece of history that has been comfortably updated and expanded. We were there during a quiet week, and it felt magical. The amenities are minimal, but there's plenty of common spaces and historical charm. Kept nice and clean.
於 2021 年 7 月住了 3 晚
Dana 於 2021年7月31日的回應
Thank you for your feedback, it is greatly appreciated and we hope to have you stay again!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a campus like setting. Our room had a patio with lovely, green surroundings. On arrival, we were given rooms on the 3rd level with no elevator. I am recovering from knee surgery and requested a change to a first floor room. The staff was very accommodating.
於 2021 年 7 月住了 2 晚
Dana 於 2021年7月23日的回應
Thank you for your positive feedback, it is greatly appreciated! Hope to have you again soon!

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The property is beautiful. We're very happy to have had this experience. It is an Inn not a cookie cutter hotel. We were on the second floor. There was no elevator. There were also no ice machines. You had to go to the kitchen for ice. I would reccomend this for a romantic get away, not a family vacation.
於 2021 年 7 月住了 1 晚
Dana 於 2021年7月9日的回應
Thank you for your feedback glad to see you enjoyed your stay!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2021 年 7 月住了 1 晚
Dana 於 2021年7月20日的回應
Thank you for your feedback, we apprecaite it!

10/10 優異

Frank

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Historic stay!
Classic historic location on the border of Bucks/Montgomery Townships in PA. Stayed in 200 year old farmhouse. Service, food, atmosphere... all excellent! Great visit!
於 2021 年 7 月住了 1 晚
Dana 於 2021年7月7日的回應
Thank you for your positive feedback, it is greatly appreciated !

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Peaceful, friendly, clean.
於 2021 年 6 月住了 1 晚
Dana 於 2021年7月2日的回應
Thank you for your positive feedback, it is greatly appreciated!

10/10 優異

Timothy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Dana 於 2021年6月4日的回應
Thank you for your positive feedback, hope to see you soon!

10/10 優異

Tom

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
One night business
One night great room excellent Restaurant and beautiful grounds
於 2021 年 5 月住了 1 晚
Dana 於 2021年5月31日的回應
Thank you for your positive feedback, it is greatly appreciated and we hope to see you again in the future!

10/10 優異

Mary

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Service
My family booked 3 King rooms and we were all quite comfortable in our rooms as well as the common areas. Very relaxing and private. The employees we encountered were all very courteous and helpful. We enjoyed both lunch and dinner at the on-site restaurant and were very impressed with the quality of the the appetizers, entrees and desserts. The "JAI Tai" drink was also delicious!
於 2021 年 5 月住了 1 晚
Dana 於 2021年5月28日的回應
Thank you for your positive feedback, it is appreciated and will be shared with out staff. Hope to have you back soon, take care!

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Great place to stay. Was clean and comfortable and the dining on site was wonderful. Will definitely be returning.
於 2021 年 4 月住了 1 晚
Dana 於 2021年5月1日的回應
Thank you for your feedback, we look forward to your next stay with us!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love this property! I was attending a wedding in Rydal, half an hour a way, and I happily stayed here at JAI. After we arrived from the wedding, it was late and the kitchen was closed. Bought a couple of pizzas nearby and the manager happily let us eat outside in the terrace, brought us water, napkins, etc. Terrific experience!
於 2021 年 4 月住了 2 晚
Dana 於 2021年5月1日的回應
Thank you for your feedback, we look forward to your next stay with us!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Second time staying here ! Quaint, beautiful grounds, amazing service, delicious food comfortable bed ! Friendly staff !
於 2021 年 3 月住了 1 晚
David Hotel Manager 於 2021年3月22日的回應
Thank you so much for letting us know how we did. We appreciate your feedback and hope to have you back soon!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place. My biggest disappointment is there was no refrigerator.
於 2021 年 3 月住了 1 晚
David Hotel Manager 於 2021年3月22日的回應
Thank you for letting us know about your suggestion. Some rooms do have them and some do not. We apologize for the inconvenience but hope to have you back soon.

10/10 優異

volker

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚
David Arena Hotel Manager 於 2021年3月12日的回應
Thank you for the 10! Please come see us again

10/10 優異

Keith

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cute little place, nice staff.
Great value for the price. Check-in was easy and staff was nice. Room was above their little pub, but it wasn't noisy. The cold water in our sink did not work but the hot water in the shower did and that's all that really mattered. Shower and room were clean. Having a night cap down at the bar was nice too.
於 2021 年 2 月住了 1 晚
David Hotel Manager 於 2021年3月9日的回應
Thank you for your lovely comments. Please come back and see us soon!

8/10 不錯

Bianen

讚好：職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚
David Arena Hotel Manager 於 2021年3月12日的回應
Thank you for your nice score. Please com back again soon.

6/10 一般

Tara

不滿：住宿狀況和客房舒適度
Disappointing and Dangerous
A snowstorm hit the day before and the parking lot was still barely addressed. Ice everywhere, barely any salt laid and my husband slipped as a result. When we reported to management their answer was “well we reached out to the landscaping company”. It was one of the WORST business lots I have ever seen an entire day after a storm. Nowhere in the area was that poorly plowed or that dangerous. It’s a law suit waiting to happen that they treated too nonchalantly. The concierge is unfriendly and acts like you are an inconvenience by checking in, etc. We couldn’t get an early check in yet the entire house we stayed in was empty, we were the only guests for the 4+ suites. Probably one of the few guests in the entire place. One of the worst mattresses we’ve ever slept on. My kids have $100 mattresses off Amazon that feel luxurious compared to what we had. You literally roll and sink into the middle. Extremely disappointed was an understatement. I had been here before for events and was blown away by everything. Now this place is comparable to your basic hotel stay anywhere. It has definitely gone down hill over the years and needs some overhaul.
於 2021 年 2 月住了 1 晚
David Hotel Manager 於 2021年3月9日的回應
We are sorry you did not enjoy your stay.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚
David Arena Hotel Manager 於 2021年2月9日的回應
Thank you so much! Come see us again.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Will not recommend this place.
Room wasn’t clean.. hair in bathroom. Turned on ceiling fan, dirt and debri went all over. Bedding didn’t cover box spring of mattress well... box spring that was visible.. was filthy. Remote didn’t work. No fridge, no microwave. Had to get ice from front desk. Left room around 10 or so, same night. Room smelled like the soap from lower floor.. other guest below we’re taking a shower.. and you can clearly hear other guests... uncomfortable.. so we left..
於 2021 年 1 月住了 1 晚
Front desk staff 於 2021年2月1日的回應
We are sorry you had an unpleasant experience. We would have lied to rectify the situation by moving you to another room.

8/10 不錯

Philip

讚好：整潔度、職員與服務和客房舒適度
No Warm Water!
This hotel is classy and colonial feel is very nice. My only complaint is the water in the rest room took a long time to get warm! The dual shower did work properly as well! Everything else was very nice!
於 2021 年 1 月住了 2 晚
David Arena Hotel Manager 於 2021年1月25日的回應
Thank you for a nice review. As you may have noticed, we are at a low occupancy. Since there are not many rooms using water, it takes some time for the circulation to hit your shower. We apologize for any inconvenience and thank you for staying with us!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚
David Arena Hotel Manager 於 2021年1月18日的回應
Thank you for the great rating! Please come back soon!

10/10 優異

travis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wowzers
Entire stay was amazing! Loved the feel of this inn! Only issue was the lady who I checked out with had an attitude when I asked you questions about my bill
於 2020 年 12 月住了 1 晚
David Arena Hotel Manager 於 2021年1月18日的回應
So sorry you had an unpleasant encounter. We have addressed the issue and it shouldn't continue. Please come see us again. David

6/10 一般

真實旅客

伴侶同遊
讚好：職員與服務
Not very clean. No curtains to block out the sunlight. Very thin walls.
於 2020 年 12 月住了 2 晚
David Arena Hotel Manager 於 2020年12月28日的回應
We are sorry you did not have a nice stay.

10/10 優異

Douglas (Maryland)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were incredibly nice, professional and fast. Beautiful old buildings and wooded farm estate with walking trails and an gorgeous 11 mile bike trail access. Complete with the best restaurant in the area. Charming and comfortable. Will never stay anywhere else.
於 2020 年 12 月住了 1 晚
David Arena Hotel Manager 於 2020年12月28日的回應
Thank you so much for your nice comments. Please come back soon!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The employees were absolutely amazing and so nice to me, I would go here all year round and definitely more than once.
於 2020 年 12 月住了 1 晚
David Arena Hotel Manager 於 2020年12月28日的回應
WOW thank you! Come see us again.

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My husband, and I really enjoyed our stay here. We took my son on the Santa Express in New Hope PA and stayed here. it was 30 minutes away but we are extremely we chose to stay here. The room was quaint and cozy. The room had exposed brick, an electric fireplace a sofa and a nice flat screen TV. The room itself was very clean and sanitized. The staff was friendly and they served a grab and go breakfast and had coffee all day in the reception area. We will be staying here again.
於 2020 年 12 月住了 1 晚
David Hotel Manager 於 2020年12月28日的回應
Thank you so much for your nice words. We hope you will be back soon.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We book here for the jet tub my husband loves! We were told Expedia did not book our room correctly as advertised. Luckily the check in gal hooked us up.
於 2020 年 12 月住了 2 晚
David Arena Hotel Manager 於 2020年12月28日的回應
We will always try and hook you up! Come back soon!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great plave to stay
Very cozy with a lot of character. Just wish they would have really embraced the holidays, more lights, more trees, etc.
於 2020 年 12 月住了 1 晚
David Arena Hotel Manager 於 2020年12月16日的回應
We are happy you enjoyed your stay. Sorry about the lack of holiday. Covid affected just about everything this year. Come back and see us soon!

10/10 優異

Kristin E.

讚好：整潔度
Great place for overnight
Really lovely spot for our anniversary! Front desk staff were very friendly and professional. The room was clean (some stains on the carpet, but I wasn't expecting a 5 star resort, so I didn't mind) and the complimentary breakfast was great. The house that our room was in was beautifully decorated for the holidays and we felt very safe. Would absolutely go back!
於 2020 年 11 月住了 1 晚

10/10 優異

Daniel

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚
David Arena Hotel Manager 於 2020年12月8日的回應
Thank you for the 10 of 10 Daniel! Please come back and see us soon!

6/10 一般

真實旅客

讚好：職員與服務
不滿：客房舒適度
Room was a nice size but the bed was so uncomfortable and felt like you would bounce off when sitting down. Sunk down in the middle so threw out our backs and we didn't sleep well. Last time we stayed, we had a mini suite and the bed was amazing. This room had no mini fridge or microwave and no ice available. No chair to sit in other than the bed either.
於 2020 年 11 月住了 1 晚
David Arena Hotel Manager 於 2020年12月5日的回應
We are sorry you did not get the room you expected. Please call the hotel to upgrade your room to receive the amenities you require.

10/10 優異

Luis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 1 晚
David Arena Hotel Manager 於 2020年11月30日的回應
Thank you Luis! Please come back soon!

10/10 優異

BARBARA

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
於 2020 年 11 月住了 1 晚
David Arena Hotel Manager 於 2020年11月28日的回應
Thank you for the great rating! Please come back and see us soon. Stay safe!

8/10 不錯

Mitchell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nearby police K-9's bark
We had a limited stay, 2 days but due to COVID we didn't dine at the restaurant - though when we walked by, the food looked good. The only thing that was unpleasant here was the barking dogs at 3am and other times. I mentioned it to the front desk and they said they had gotten similar complaints and that it was the police K-9 unit nearby and they've raised the issue with the police to no avail. Surprising that K-9's would bark all night and police would let them, and very discourteous of them. Not anything the hotel can do about it, but something to keep in mind.
於 2020 年 11 月住了 2 晚
David Arena Hotel Manager 於 2020年11月11日的回應
So sorry you did not dine with us. Maybe next time. We apologize about the dogs. It does not happen often. They must have been riled up. Not much we can due given the fact we like to keep your relationship with Law enforcement intact.

4/10 欠佳

真實旅客

不滿：職員與服務
Not so good
於 2020 年 11 月住了 2 晚
David Arena Hotel Manager 於 2020年11月9日的回應
We are very sorry to hear this. We are not sure what happened during your stay to warrant this. I hope we had an opportunity to address your issues.

10/10 優異

Malisa A

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Was a wonderful historic property. I wish I had more time to explore and enjoy. The food was excellent as well as the service and the amenities.
於 2020 年 11 月住了 1 晚

10/10 優異

真實旅客

於 2020 年 10 月住了 1 晚
David Arena Hotel Manager 於 2020年10月27日的回應
Why thank you! Come see us again soon.

4/10 欠佳

JASON

商務旅客
讚好：職員與服務
不滿：住宿狀況和客房舒適度
I wanted to like this place, but was dissapointed
I really wanted to like this place but it just didn't happen. There was no hot water to shower, I let it run for 20 minutes and it was freezing cold, so my morning was a little difficult and it wasn't fun flying home on a 4 hour flight after check-out feeling dirty. There were hardly any guests in the hotel, yet they placed two groups of people next to my room and they were up partying till 2am. The walls are paper thin so it was impossible to sleep. The bed had no comforter, only a bedsheet and a decorative top sheet that was rough and thin, so I woke up throughout the night freezing cold. I will say the pillows were very nice though. But some of these small details make a big difference, and I hope this Inn can figure out how to make some changes to improve the customer's experience because a little goes a long way.
於 2020 年 10 月住了 1 晚
David Arena Hotel Manager 於 2020年10月23日的回應
Hello Jason, Thank you for review. So sorry to hear you encountered some issues. I checked with the Front Desk staff and determined that you never mentioned your experiences with them. We pride ourselves on ensuring a problem free stay and would have addressed the issues with a new room or compensation. Thank you for staying with us and hope you will consider coming and visiting again.

10/10 優異

Giovanna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My husband and I had a lovely time here. Very quaint, quiet rooms. Would recommend to anyone who is looking for a little getaway.
於 2020 年 10 月住了 1 晚
David Arena Hotel Manager 於 2020年10月23日的回應
YAY! Thank you Giovanna. Please come back soon!

8/10 不錯

真實旅客

於 2020 年 10 月住了 1 晚
David Arena Hotel Manager 於 2020年10月12日的回應
Thank you for your response. We hope to see you soon.

10/10 優異

真實旅客

於 2020 年 9 月住了 3 晚
David Arena Hotel Manager 於 2020年9月28日的回應
Thank you so much for the great rating. Come back soon!

2/10 很差

Jimmy

商務旅客
讚好：整潔度和住宿狀況
不滿：客房舒適度
Refund needed
No hot water, was not happy at all. Waiting on release of funds back to my card.
於 2020 年 9 月住了 1 晚
David Arena Hotel Manager 於 2020年9月22日的回應
Hello Sir, Please accept my apologies. Question: Was anyone on staff made aware of this prior to your departure? If this was a pre -pay with expedia, please let them no immediately. They will contact me and I will have them refund your stay. Thank you for your patience and understanding. Best, David

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 1 晚
David Arena Hotel Manager 於 2020年9月18日的回應
Thank you John, We hope you are able to visit us again soon!

10/10 優異

真實旅客

於 2020 年 8 月住了 1 晚
David Arena Hotel Manager 於 2020年9月11日的回應
Thank you for a great rating! See you soon.

8/10 不錯

lindsey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 8 月住了 2 晚
David Arena Hotel Manager 於 2020年9月8日的回應
Thank you Lindsey. Please come back and see us soon!

10/10 優異

Corinne P

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 8 月住了 2 晚
David Arena Hotel Manager 於 2020年9月8日的回應
Hi Corrine, Thank you for the great score! Visit us again soon.