Customer service is horrible, although they are all very nice. Locked out of the hotel for 30 minutes as the staff was having a party and the manager was very accusatory of not calling or ringing the doorbell (which we obviously have been doing). The facilities is nice and the rooms are impeccably clean so if you stay in the rooms it is perfect.
真實旅客
於 2019 年 4 月住了 2 晚
10/10 優異
真實旅客
多人同遊
2019 年 4 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staffs are friendly. The room was not cold enough and the surroundings was not as clean as before.
真實旅客
於 2019 年 4 月住了 1 晚
8/10 不錯
Barbara
2019 年 2 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chill-out!
We were after a complete chill out and that's exactly what we got! Staff ultra helpful and fixed small things immediately. Food and cocktails very good. Pool and gardens lovely - getting a bit worn around the edges. Rooms were excellent!! We never left the resort!! Definitely return.
Barbara
於 2019 年 1 月住了 4 晚
8/10 不錯
Sofie
2019 年 1 月 7 日
讚好:客房舒適度
Fint tre-stjernet hotel med dejlig pool
Vi valgte dette hotel som base mens vi var i Phnom Penh i seks dage og var rigtig glade for det. Dejligt at bo lidt væk fra centrum, som er meget hektisk. Kommunikationen med personalet er lidt træg og den generelle rengøring lidt mangelfuld, men hvis man kan leve med det, er det et skønt sted. Dejligt kæmpe pool område med masser af lokalt liv. Værelserne er fine og maden god. Meget børnevenligt.
Sofie
於 2019 年 1 月住了 4 晚
8/10 不錯
Birgit
2018 年 12 月 29 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
100 % relax
Birgit
於 2018 年 12 月住了 3 晚
6/10 一般
真實旅客
2018 年 11 月 28 日
讚好:整潔度和客房舒適度
真實旅客
於 2018 年 11 月住了 1 晚
8/10 不錯
Alwin (Johannesburg, South Africa)
2018 年 6 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Your happy hour will be hours!
My stay the hotel was very pleasant. Although the hotel is a bit out of the way if offers a pleasant stay. I stayed there for 4 nights as I was attending a wedding nearby. The reception and restaurant staff were friendly and very helpful. It has a very large pool where you can relax with your cocktails during the "happy hour", which was from midday to 21:00. The only minus point was the breakfast which was very minimal and basic.
Alwin
於 2018 年 5 月住了 4 晚
6/10 一般
Glenn
2018 年 4 月 10 日
讚好:客房舒適度
不滿:職員與服務
The staff where not helpful at all...
Glenn
8/10 不錯
Claudie
2018 年 2 月 9 日
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Belle piscine mais environnement bruyant
Personnel très agréable et attentione.
Chambre propre avec un balcon, clim et ventilateur. Produits recharges chaque jour. Très belle piscine mais très bruyante le week-end ( environ 40 locaux avec enfants) .
Chambre pas du tout insonorisée, bruits de la route constant et musique à 6h du matin. Dommage.
Restaurant correct
Claudie
於 2018 年 2 月住了 4 晚
8/10 不錯
seungpil
2018 年 1 月 4 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
seungpil
於 2017 年 12 月住了 4 晚
10/10 優異
Sheila
2017 年 8 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sheila
於 2017 年 8 月住了 1 晚
8/10 不錯
ozzie (toronto, canada)
2017 年 2 月 26 日
讚好:職員與服務和客房舒適度
Very pleasant setting
Very calming setting around the pool area but only stayed one day.
ozzie
8/10 不錯
Richard (Atlanta / Phomn Penh)
2017 年 1 月 30 日
讚好:職員與服務
Beautiful landscaping and pool in Town
Nice location for rest. Limited resturant menu . Free breakfast was underwelding and had very limited choices. Room was nice but dated. Minor repairs were needed. Fairly clean by Cambodian standards. Friendly staff. Nice overall maybe 3.25 out of 5. If cleaned up and spruced up would be 4 out of 5.