In the heart of Pigeon Forge, Sunrise Ridge Resort offers a family-friendly getaway with a playground and arcade/game room. Unwind in the sauna or 2 spa tubs, stay connected with in-room WiFi, and enjoy convenient amenities like laundry facilities, tour/ticket assistance, barbecue grills and an elevator. Previous guests rave about the helpful staff and ideal location.
Pigeon Forge is home to Sunrise Ridge Resort by Coolvacay. The area's natural beauty can be seen at The Ripken Experience - Pigeon Forge and Great Smoky Mountains National Park, while Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights. Travelling with kids? Don't miss Dollywood and Dollywood's Splash Country. Discover the area's water adventures with rafting and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Pigeon Forge travel guide
Family-friendly condo resort near LeConte Center at Pigeon Forge
Located close to The Ripken Experience - Pigeon Forge, Sunrise Ridge Resort by Coolvacay provides a playground, an arcade/games room and laundry facilities. For some rest and relaxation, visit the sauna or the 2 hot tubs. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
A seasonal outdoor pool and an indoor pool, along with sunloungers
Free self-parking
Tour/ticket information, a front desk safe and luggage storage
Concierge services, barbecues and a lift
Guest reviews give top marks for the helpful staff and location
Room features
All 133 individually furnished rooms offer perks such as air conditioning and separate sitting areas, in addition to amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
Heating and fans
Shower/bath combinations, free toiletries and hairdryers
TVs with DVD players
Balconies, separate sitting areas and separate dining areas
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Concierge services
Free local calls
Free newspapers in lobby
Housekeeping on request
Iron/ironing board
Limited-hour front desk
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Things to do
Arcade/game room
Gym
Hiking/biking trails nearby
Rafting nearby
Sailing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
133 units
Access via exterior corridors
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee and varies based on length of stay and unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Sunrise Ridge Resort by Coolvacay have a pool?
Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM to 11:00 PM.
Is Sunrise Ridge Resort by Coolvacay pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunrise Ridge Resort by Coolvacay?
Self-parking is free at this property.
What time is check-in at Sunrise Ridge Resort by Coolvacay?
Check-in start time: 4:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Sunrise Ridge Resort by Coolvacay?
Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Where is Sunrise Ridge Resort by Coolvacay located?
This family-friendly Pigeon Forge condo resort is within 2 mi (3 km) of Rocky Top Mountain Coaster, Xtreme Racing Center and Big Top Arcade. LeConte Center at Pigeon Forge and Island at Pigeon Forge are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Sunrise Ridge Resort by Coolvacay Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent place to stay! It was very spacious & well supplied. Staff was great at meeting all of our needs quickly. It was so convenient having washer & dryer right in our room and a fully stocked kitchen for cooking the food we brought with us. We would highly recommend this property
The Pros- The location was AMAZING! Close to the Parkway and attractions, but also away from the crowds. The condo was spacious and the beds were surprisingly comfortable. Bonus- We had a beautiful mountain view from our balcony. I was given a number for security at check in. I was traveling alone with my 2 teen daughters , and I always felt safe. The cons- super thin walls! We heard kids running and screaming above us THE ENTIRE TRIP! The pool was right outside our room, and same thing- kids SCREAMING anytime we were in the room. I once had small kids too, so I understand. But if you're looking for a quiet, relaxing trip, this might not be the place for you.
My wife and I had a very enjoyable time here. Our room was clean and the amenities (full-sized fridge, washer/dryer, jacuzzi tub, etc.) were beyond our expectations. The view from our balcony was exceptional. I also like its location close to all the Pigeon Forge attractions.
Jon
Stayed 3 nights in Mar 2026
Verified
8/10 Good
Vanessa
8 Apr 2026
Liked: Staff & service
Building 3, The rooms need some upgrades but otherwise very clean. Easy check in and out. Pool was amazing for my Grandkids. Quick access to Teaster Lane. Maybe 5 minutes from Parkway.
Our stay was perfect. Clean. Staff friendly, convenient parking. Perfect place to stay, close enough to the island and feeling out in the the county side. The only downside is the pull out bed is not comfortable. But we would most definitely stay again. Like i said perfect location.
Rhonda
Stayed 3 nights in Mar 2026
Verified
8/10 Good
Cheryl
10 Apr 2026
Liked: Cleanliness, staff & service
Clean condo, new appliances in kitchen but old worn out living room furnitute and mattresses. Low water ptesdure but GREAT VIEWS!
Cheryl
Stayed 5 nights in Apr 2026
Verified
10/10 Excellent
Jessica
21 Mar 2026
Liked: Cleanliness, staff & service, amenities
Clean room, excellent indoor pool/hot tub area. Loved all the amenties. Ice maker in fridge was an unexpected bonus. Centrally located. Quiet area. Great for families. Spacious condos with beautiful views of the mountains and surrounding area.
Customer service/staff was very friendly and quick to provide any of our needs. Our two bedroom suite with a Mountain View was perfect for our young family (& grandma, too). Laundry in unit, parking, kitchen amenities were great. The property grounds including the pool were also well maintained. Game room is dated & playground was nonexistent but did not affect our stay. We booked on a whim & are happy with the outcome.