Everything was great except the dirty shower. But once we spoke to the desk lady she immediately sent someone to clean it and get all the hair out. The floors could use a good mopping in the room. We walked in socks and turned them black within minutes
Christine D
2025 年 7 月入住 1 晚
2/10
The beds were uncomfortable in our room however my mom's room had better bed, and we paid extra for the deluxe. The shower had no pressure to get shampoo out my hair. It was a struggle to rinse out. The water would go cold and when adjusted start to rinsing off and suddenly burning hot water. Our AC worked some but did not stay cool reported it came adjusted it and quit again ask guy to come back never showed up. Hardly any sleep for 3 days there. Had ac off at the indoor pool area and it was all most 100 outside. They did turn on eventually. The breakfast was not good! Crappy eggs with biscuit and gravy with no flavor to it. The juice tasted old and bad. Would not recommend this place.
Lewis
2025 年 7 月入住 3 晚
10/10
Great hotel, fair prices! Convenient to everything!
James
2025 年 7 月入住 6 晚
8/10
Good stay
Jacob
2025 年 7 月入住 1 晚
6/10
While our room was large and spacious, and in theory the perfect room, we found the faucet in the bathroom to be broken, there were no sheets or blankets for the pull out sofa bed, and while we were there our door lock quit working and we had to have maintenance come and repair. The balcony was also dirty and hadn’t been cleaned. There were ashes and dog hair all over it. The beds were clean, and slept well. Excellent water pressure in the shower. Staff was friendly and accommodating.
Allison
2025 年 7 月入住 1 晚
10/10
Love this hotel and will stay again
ANGELIA
2025 年 7 月入住 4 晚
8/10
Fantastic location, pretty centralized for the activities in pigeon forge. The room was clean, easy to navigate the pools and breakfast areas. The pools and hot tub were clean and readily accessible when open.
Megan
2025 年 7 月入住 3 晚
6/10
Decent rooms, comfortable beds. Breakfast was unfortunately not so good as they only serve either sausage or bacon on certain days and some days you get only eggs and gravy with biscuits.
Alicia
2025 年 7 月入住 3 晚
8/10
What you see on the outside is night and day from the inside. It is really nice remolded
Angie
2025 年 7 月入住 1 晚
10/10
Loved the free breakfast. It is in a very convenient spot right off the strip. Room was almost spotless and pool was nice. Would stay again.
Brennan
2025 年 6 月入住 7 晚
8/10
Everything was great , pool didn’t open until after check out was only flaw.
TRACY
2025 年 6 月入住 1 晚
10/10
Amy
2025 年 6 月入住 1 晚
10/10
Stephanie
2025 年 6 月入住 2 晚
10/10
From the time i checked in til i checked out ,we had the best experience. The room was so nice and more than i expected. The kids had such a good time. Would book there again.
Vera
2025 年 6 月入住 3 晚
10/10
It is a great place to stay.
Jeanne
2025 年 5 月入住 3 晚
10/10
Carolyn
2025 年 5 月入住 2 晚
10/10
The room space and convienants. We did have one missing faucet knob in room but fantastic stay
Jojo
2025 年 6 月入住 4 晚
8/10
Good breakfast, indoor and outdoor pools.
Wendy
2025 年 6 月入住 2 晚
10/10
Brittany
2025 年 4 月入住 1 晚
6/10
Jose
2025 年 6 月入住 1 晚
8/10
Very clean, staff friendly
Mike
2025 年 6 月入住 3 晚
10/10
Great
Preston
2025 年 6 月入住 2 晚
6/10
Bathroom was very small and got very hot.
Theresa
2025 年 6 月入住 3 晚
8/10
They were remodeling. Need to redo door locks , they were poorly. Elevator needs some love, it smelled.
But overall a nice place. I’ll stay again some day.