The Key card cannot open the room door! They told me that I have to pull the door to a certain position so the magnetic lock can sense it right. This is not the first time I encounter door problem in Hilton hotel. I will definitely not choose Hilton hotel again.
Wei Yu
於 2017 年 7 月住了 1 晚
2/10 很差
Shamay
家人同遊
2025 年 7 月 25 日
不滿:職員與服務
They took my reservation but did not actually hold the reservation. I arrived late at night to find they had over booked and had no room for me. They sent me out to a sub-par hotel a short drive away that smelled of smoke and moisture and was certain not the quality of the doubletree. The doubletree front desk was curt and deadpan, and told me that they gave it away because I'd reserved on a third party site. Disappointed in Doubletree.
Shamay
於 2025 年 7 月住了 1 晚
10/10 優異
Maria (Gardnerville)
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great!
Maria
於 2025 年 7 月住了 1 晚
10/10 優異
Melanie Torres
2025 年 7 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I booked a last minute stay for a quick weekend and I was very pleased with the cleanliness of the room. The breakfast was excellent and the on-site restaurant had a great selection of foods to choose from for dinner. I would most definitely book another stay at this property in the future.
Melanie Torres
於 2025 年 7 月住了 2 晚
10/10 優異
Brandy
伴侶同遊
2025 年 7 月 13 日
讚好:整潔度、職員與服務和住宿狀況
We love this location for staying prior to an early flight. Always friendly and clean.
Brandy
於 2025 年 7 月住了 1 晚
2/10 很差
Mark Anthony
2025 年 7 月 10 日
Mark Anthony
於 2025 年 7 月住了 1 晚
2/10 很差
Sean
伴侶同遊, 商務旅客
2025 年 7 月 9 日
不滿:整潔度、設施服務和住宿狀況
Disappointing Stay – Would Pass in the Future
Unfortunately, this property did not meet expectations. The breakfast buffet was unappetizing, and the overall feel of the hotel was run-down. No room service was available, and basic amenities like shampoo and conditioner were missing from the room.
On a positive note, the signature DoubleTree cookie was delicious — but sadly, that was the highlight. I’d pass on staying here again.
Sean
於 2025 年 7 月住了 2 晚
6/10 一般
Freida
2025 年 7 月 8 日
Freida
於 2025 年 6 月住了 2 晚
10/10 優異
Eduardo
家人同遊
2025 年 7 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Proximity to airport
Eduardo
於 2025 年 7 月住了 1 晚
10/10 優異
Rosemary
2025 年 7 月 7 日
讚好:整潔度、職員與服務和住宿狀況
Rosemary
於 2025 年 6 月住了 1 晚
10/10 優異
Kaylah
2025 年 7 月 6 日
Kaylah
於 2025 年 7 月住了 2 晚
10/10 優異
MANASA
親子同遊, 多人同遊
2025 年 7 月 5 日
讚好:整潔度、設施服務和住宿狀況
Excellent
MANASA
於 2025 年 5 月住了 1 晚
10/10 優異
Randy
2025 年 7 月 4 日
讚好:整潔度
Randy
於 2025 年 7 月住了 1 晚
8/10 不錯
Amir
2025 年 7 月 3 日
Amir
於 2025 年 6 月住了 1 晚
8/10 不錯
Mohit
2025 年 7 月 3 日
Mohit
於 2025 年 6 月住了 1 晚
4/10 欠佳
GARY (Sun City West)
家人同遊
2025 年 7 月 3 日
讚好:整潔度、設施服務和住宿狀況
During our stay, the hotel had a planned electricity outage without any notice to the guests. The electricity went out around 9am and stayed out until approximately 11:30. We were forced to shower in the dark and we’re not able to charge our electronics before our flight. When we asked if we could have a late check-out, we were told that would not be possible. We were also told we would have to carry our luggage down four flights of stairs due to the elevator being unusable. A little prior notice of the planned outage would have been helpful and a little accommodation due to the inconvenience would certainly be expected. We received neither!
GARY
於 2025 年 6 月住了 2 晚
10/10 優異
Nancy
2025 年 7 月 2 日
讚好:整潔度、職員與服務和住宿狀況
Nice room. Pleasant facilities. Good for the price. Room could have been lit just a bit more.
Nancy
於 2025 年 5 月住了 1 晚
6/10 一般
Heng
2025 年 7 月 1 日
讚好:職員與服務
Does not like a 4 star hotel, especially by amenities in room and room size. For example, 4 people room has only one chair.
Heng
於 2025 年 6 月住了 1 晚
10/10 優異
Tammy
2025 年 6 月 30 日
讚好:設施服務
Very clean and friendly staff and nice lounge
Tammy
於 2025 年 6 月住了 1 晚
8/10 不錯
Animesh
親子同遊, 多人同遊
2025 年 6 月 30 日
讚好:整潔度和住宿狀況
Good property, great location
Animesh
於 2025 年 6 月住了 1 晚
10/10 優異
Abigail
2025 年 6 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Abigail
於 2025 年 6 月住了 2 晚
10/10 優異
Haley
伴侶同遊
2025 年 6 月 27 日
讚好:整潔度、設施服務和住宿狀況
Loved the cookies! Everything was super nice and clean. The only thing we didn’t like is when we checked in, we were told the hotel bar was open until midnight. We came back to go to it and it was closed.