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Hotel Cruells

3.0 star property
Mountain retreat where travelers can relax in serene gardens, enjoy spa treatments, and sample wines from the hotel's own winery

Choose dates to view prices

Hotel Cruells welcomes guests to a peaceful mountain setting with thoughtful amenities. Enjoy a complimentary breakfast buffet, relax on the scenic terrace, and savor wine tastings at the attached winery. Spa services offer massages, and WiFi is available throughout.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Mountain View

Desk, blackout curtains, iron/ironing board

Double Room, Mountain View

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • Mountain view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Mountain View

Desk, blackout curtains, iron/ironing board

Family Room, Mountain View

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Wardrobe
Daily housekeeping
Desk
  • Mountain view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Suite, Balcony, Mountain View

Desk, blackout curtains, iron/ironing board

Suite, Balcony, Mountain View

Highlights

Balcony
Fireplace
Heating
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Bathrobes
  • Mountain view
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Cabin, Garden View

Desk, blackout curtains, iron/ironing board

Cabin, Garden View

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Wardrobe
Daily housekeeping
Desk
  • Garden view
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Planoles, Hotel Cruells is in a rural area and in the mountains. La Molina Ski Resort and Capçaleres del Ter i del Freser are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Artigas Gardens and Cement Museum. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Planoles travel guide
Map
km. 126 CN-260, Planoles, 17535

What's nearby

  • La Molina Ski Resort showing mountains, a gondola and snow
    La Molina Ski Resort
    27 min drive - 22.9 km
  • Via ferrada Roca de la Creu
    7 min drive - 6.8 km
  • El Torrent de la Cabana
    20 min drive - 21.9 km
  • Ruta dels Set Gorgs de Campdevànol
    21 min drive - 22.2 km
  • Monastery of Santa Maria
    24 min drive - 23.9 km

Getting around

  • Planoles Station
    3 min drive
  • Girona (GRO-Costa Brava)
    83 min drive

Restaurants

  • Bar Gusi
    7 min drive
  • Can Sart
    6 min drive
  • El Casino Planoles
    16 min walk
  • Hostal Can Serra
    14 min drive
  • Frankfurt l'Atlàntida
    7 min drive

About this property

Hotel Cruells

Hotel in the mountains
Consider a stay at Hotel Cruells and take advantage of a free breakfast buffet, an attached winery and a terrace. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Luggage storage, smoke-free property and tour/ticket information
Room features
All guest rooms at Hotel Cruells offer amenities, such as free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 9 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool
  • Ski passes
  • Winery

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Massage
  • Spa services

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 9 AM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 6 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Cruells Hotel
Hotel Cruells Planoles
Hotel Cruells Hotel Planoles

Frequently asked questions

Does Hotel Cruells have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Cruells pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Cruells?

Self-parking is free at this property.

What time is check-in at Hotel Cruells?

Check-in start time: 9 AM; check-in end time: 9 PM.

What time is check-out at Hotel Cruells?

Checkout is at noon.

Where is Hotel Cruells located?

Situated in the mountains, this hotel is within 9 miles (15 km) of Via ferrada Roca de la Creu, Church of Sant Jaume de Queralbs and Salt del Grill. Col de Caralps and Capçaleres del Ter i del Freser are also within 12 miles (20 km). Planoles Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cruells Reviews

9.2

Wonderful

8.0

Cleanliness

9.6

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vemos la hora de regresar!

Pasamos 3 días de gloria en todos los aspectos, la cabaña muy cómoda ubicada en una colina con vistas muy amplias espectaculares en un entorno tranquilo donde podrás desconectar al 100% ya que allí la naturaleza se apoderará de ti si o si. Nuestra mascota (labrador retriever) lo paso genial. La cama / almohadas muy cómoda, la calefacción funciona muy bien, la cabaña en si no es grande y no dispone de nevera o cocina pero eso no fué un problema ya que la Mercè (encargada del hotel) nos ofreció enfriar nuestras cosas en la nevera del hotel, ella se comportó de manera muy servicial con nosotros y nuestra mascota, estaba muy pendiente que no nos hiciera falta nada, es una chica que definitivamente posee en ella don de gente. El desayuno 100% completo con productos locales de alta calidad, la cena es un menú muy completo y delicioso, con un vino espectacular por tan sólo 20 EUR. El hotel se encuentra a tan sólo 10 min de Ribes de Frese,un pueblo magico con un sin fin de actividades para hacer,el tren cremallera muy cerca también.Regresaremos!
Stayed 2 nights in Mar 2021

10/10 Excellent

Fernando, Paraguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Hotel Cruells

Hotel Cruells is an incredible place to stay and relax. We stayed in a cabin. It was very comfortable and cozy with a beautiful view of the mountains. Mercé was very thoughtful and helpful. We are already planning our return to stay longer!
Stayed 1 night in Oct 2019

6/10 Okay

Ruth

Disliked: Cleanliness, room comfort

bonito pero sucio

bonito pero sucio, la habitación estaba muy muy sucia incluso con ropa de los anteriores huéspedes en el armario
Stayed 1 night in Aug 2019

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espléndido

Trato espléndido. Desayunos espléndidos. Como en casa. Ambiente muy familiar. Ideal para mascotas.
Stayed 4 nights in Aug 2019

8/10 Good

marcos

un sitio muy acogedor. un entorno privilegiado. EL unico pero es la falta de servicio de cena por baja del cocinero pero hay restaurantes muy cerca donde no comimos mal.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molt agradable. Envoltats de natura.Fantàstic. Repetiria.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018