Playa El Cayo

The Property: For this resort being on the smaller side, it makes up for location and closeness to the beach. It's exceptionally maintained and manicured and lacks nothing that the larger locations may have. Cleanliness: Nothing was out of place, nothing was ignored, no foul odors or scents, beach was manicured and swept often throughout each day. Food: Excellent! During our 5 day stay, our party of 8 was able to experience meals from every on-property restaurant that was prepared as asked. Our on-site buffet had an exceptional amount of variance of dishes well prepared. We ventured off to other RIU's within our area for dinner and without any doubt or hesitation, Macao sits alone on this one! Drinks: Great selection and well prepared. The water was also drinkable as vetted by many with their on-site filtration system. Staff: This is by far the best RIU Staff in the D.R! Attentive, Aware, Friendly, Hospitable, Detail Oriented, and above all else, Trustworthy. They took care of every request, every ask, every suggestion without delay and with haste. Their attitude reflects that of the upper management which holds early morning briefings to ensure the guest experience is upheld to nothing short of notable and extraordinary. In short, I will be returning to this resort in this calendar year with my family. I would love for them to experience what a quality resort perspicacity should feel like. Thank you again RIU Macao and we'll see you all again soon!

It was great until the last day when I believe I had bed bugs and woke up with bites everywhere

Secrets Cap Cana is such s beautiful resort. I would like to thank all of the workers who with a beautiful smile did a wonderful job making our stay an exceptional and pleasant experience. A big shout out to our concierge, Jourdain, who went above and beyond to meet our needs and then some. Loved our Bali. We really appreciated all his attentions. Maria at the pool and in the evenings, so happy and energetic making sure everyone was having fun. Roadin who served us at the beach, was sweet and fun to talk to. Eddie “Murphy” at the french restaurant gave us exceptional service also fun to chat with. Really everyone at this hotel deserves praise. We want to go back!!!