Pocomoke City Hotel with Pool

"Upon entering the room had distinct smell of disinfectant. Had to leave door ajar. "

"Yes "

"The front desk staff member who checked us in was a young lady who handled an issue with my reservation with great care and professionalism. The issue was not the hotel’s fault, but she showed genuine concern, remained very pleasant throughout the interaction, and was able to resolve everything quickly. Customer service is very important to me because I believe it reflects the face of a company. She represented the hotel brand extremely well, and her positive attitude and willingness to help made a lasting impression on us. Unfortunately I was unable to get her name, as I was busy trying to get my four year-old granddaughter in order."

"Amazing staff that wanted to exceed every expectation! Lovely hotel and great breakfast!"

"Very clean room with nice views. Staff is very nice and out of the way enough to avoid road noise!"

"Awesome stay for the price."

"Everything was clean and well done. The view from the room was spectacular. Quiet, well maintained and easy walking to food and shops."

"Parking was fine. Cooler, no need for AC"

"$100 deposit for “amenities” was taken without a receipt. Upon checkout, the hotel issued no proper receipt for the deposit full return. We requested a preprinted document that indicated any balance on the deposit would take 7-10 days to return to our account. This contradicted what the registration person said: “there is really no charge.” Staff were not friendly. Breakfast was strange except for bananas, apples and yogurt. The thin flat fried eggs and paper-thin round bacon were bizarre. There was no insulation to muffle the neighbors’ noise on same floor and above. It was hard to figure out how to use the shower, which was poor quality and seemed that it could break at any time. "