Accor Hotels Pointe-à-Pitre hotels

"Didn’t use the spa or car parking, the staff were very helpful for someone who doesn’t speak that much french"

"Ok for a short stay"

"I booked room at Salako, however, when I got there I was placed at Clipper, no elevator, no phone, ac not working properly"

"Perfect"

"The AC didn’t keep the room cool (room 217). We ask the staff, but they did not find any suitable solutions. Room temperature was constantly between 24 and 28 degree celsius. "

"Some details in bathroom were laking tender loving care."

"Beautiful setting! "

"The apartment was in good condition but it was unexpected not to have windows (other than a shuttered one in the kitchen to the inner foyer area). And the listing clearly says microwave (there wasn’t one) and laundry facilities (there were but not for guest access). That last was a huge issue but with a lot of pressure we were given access to the washer/dryer. "

"Clean but not in good condition!! Only the director of the hotel was nice and kind and she showed us some pictures of new rooms that looked very nice!! Cleaning lady said there is no shampoo, conditioner shower cap and body lotion because guest were taking it so no more but next day we had everything there including bathrobes and slippers! Major renovation needed! "