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Poole Quay Hotel

3.0 star property
Guests savor ocean views at the Harbour View Restaurant and play 18 holes of golf, while the attentive staff ensures a memorable experience at every turn

Choose dates to view prices

Located near Tower Park, Poole Quay Hotel offers a peaceful getaway with its golf course, sunny terrace, and gardens. Travelers can relax in one of the two bars or use the WiFi to plan adventures. Past visitors particularly appreciate the staff's helpfulness.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 215 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Single Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Harbour View

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Double Room, Harbour View

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Harbour view

View all photos for Standard Twin Room, 2 Single Beds, Harbour View

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Twin Room, 2 Single Beds, Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 215 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Harbour view
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About the area

Located in Poole, Poole Quay Hotel is in the historical district and on the waterfront. Tower Park and Bournemouth Pavillion Theatre are cultural highlights, and some of the area's notable landmarks include Wimborne Minster and Corfe Castle. Don't miss out on a visit to Oceanarium. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Poole travel guide
Map
The Quay Poole Dorset, Poole, ENG, BH151HD

What's nearby

  • Poole Harbour which includes heritage architecture and a river or creek
    Poole Harbour
    2 min walk - 0.2 km
  • 532219439
    Poole Quay
    2 min walk - 0.2 km
  • Aqua Lifeboat Quay and the RNLI training college viewed at dusk from across Holes Bay, Poole, Dorset.
    RNLI College
    9 min walk - 0.8 km
  • Baiter Park
    6 min walk - 0.6 km
  • Lighthouse, Poole's Centre for the Arts
    10 min walk - 0.9 km

Getting around

  • Poole Station
    12 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    31 min drive

Restaurants

  • The Brewhouse
    7 min walk
  • Slug & Lettuce
    5 min walk
  • Poole Arms
    4 min walk
  • Oriel On The Quay
    4 min walk
  • Deli On The Quay
    2 min walk

About this property

Poole Quay Hotel

Hotel near Poole Harbour
Located close to Tower Park, Poole Quay Hotel provides an adjacent golf course, a terrace and a garden. The on-site restaurant, Harbour View Restaurant, offers breakfast, lunch, dinner and ocean views. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • 1 meeting room, a lift and bike parking
  • A 24-hour front desk, smoke-free property and a front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 70 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and travel cots
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths and showers
  • 40-inch TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Anchor Bar
  • Harbour View Restaurant

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 990 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • On the bay
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Self-parking fee: GBP 7.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Thistle Poole Hotel
Thistle Hotel
Thistle Poole
Thistle Hotel Poole
Poole Thistle Hotel
Thistle Poole Dorset
Thistle Poole Hotel Poole
Thistle Poole
Poole Quay Hotel Hotel
Poole Quay Hotel Poole
Poole Quay Hotel Hotel Poole

Frequently asked questions

Is Poole Quay Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Poole Quay Hotel?

Self-parking is available for GBP 7.00 per night.

What time is check-in at Poole Quay Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Poole Quay Hotel?

Checkout is at 11:00 AM. Late checkout is available for GBP 10 (subject to availability).

Where is Poole Quay Hotel located?

Situated in Poole, this golf hotel is steps from Poole Harbour and within 6 mi (10 km) of Tower Park and Bournemouth University. Bournemouth Beach and Bournemouth International Centre are also within 6 mi (10 km). Poole Station is 12 minutes by foot.

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Reviews

Poole Quay Hotel Reviews

7.6

Good

7.8

Cleanliness

9.0

Location

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 180 out of 720 reviews
Rating 8 - Good. 315 out of 720 reviews
Rating 6 - Okay. 125 out of 720 reviews
Rating 4 - Poor. 66 out of 720 reviews
Rating 2 - Terrible. 34 out of 720 reviews

Reviews

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay and staff were more than friendly and helpful
Stayed 1 night in Feb 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Brilliant stay friendly staff good location
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great base for our visit to Brownsea island. Staff were friendly and efficient. Food was excellent.
Stayed 1 night in Sep 2023

8/10 Good

Mindy

Liked: Cleanliness, staff & service, amenities
Close to restaurants and shopping. The staff were very approachable and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poole quay stay.

Upon arrival we received a friendly welcome and check in was fast. Clean room and a great location.
Stayed 1 night in Nov 2023

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. A great location for Poole harbour!
Stayed 1 night in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and location fantastic views of harbour plenty of places to eat friendly and helpful staff good car parking whats not to like i am a regular visitor clean comfortable lovely dining room and bar with views of harbour brownsea island lots going on i love it
Stayed 1 night in Oct 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Great reception staff. Plentiful parking, great views over harbour. Hotel slightly dated but clean, good size room & powerful shower.
Stayed 1 night in Sep 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant location

Amazing location. Room dated but comfortable and clean. Would stay again for sure
View from hotel outside bar area
Stayed 2 nights in Aug 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and courteous staff. A good location for dining, tourist boats almost stop in front (harbor 90 seconds walk), and double decker on/off bus stops in front.
Stayed 1 night in Aug 2023

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great venue

Excellent staff amazing team. Thank you all
Stayed 2 nights in Dec 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking spaces and a lovely spacious room
Stayed 1 night in Dec 2023

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service
The location is perhaps the main thing about this hotel. It cant get any better than this in terms of location. The Poole Harbor view is fantastic from the Hotel. However the hotel facilities seem rather tired looking despite recent refurbishments
Stayed 2 nights in Aug 2023

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities
All the staff were really friendly. The room was lovely, clean and roomy. Breakfast was good, plenty of variety. The hotelnis in a perfect location, overlooking the harbour and just a short walk to the shops, pubs and restaurants. Plenty of parking spaces and secure.
Stayed 2 nights in Oct 2023

8/10 Good

Maureen

Liked: Cleanliness, staff & service
The hotel has a very nice view of the harbour. However, the carpets the hotel are very old, they need to be replaced.
Stayed 2 nights in Oct 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely & helpful, room was spotless. Only negative is as slighly older building no modern day fittings, ie no plug sockets by beds or usb ports in rooms for phone charging.
Stayed 3 nights in Nov 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic but very clean. Bed and pillows comfortable. Breakfast was ok and the view was great. Staff were very helpful and friendly and the stars of this stay for sure. If you’re on a limited budget you could do a lot worse.
Stayed 1 night in Nov 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly adequate

Room seemed clean and the bed was comfortable enough as i slept quite well, staff were friendly enough, the hotel is quite well situated with a good amount of restaurants nearby if you don't want to eat in
Stayed 2 nights in Oct 2023

8/10 Good

Jane

Liked: Amenities, property conditions & facilities
The power shower was excellent as was the room. Breakfast coffee not very good the young lady on duty each morning was excellent, but rushed off her feet more staff needed at breakfast! All staff we encountered were very friendly and helpful all in all an enjoyable stay!
Stayed 3 nights in Sep 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a historic area with coach and boat tours available. Red two floor hop on, hop off bus located outside hotel front door. Well worth doing.
Stayed 5 nights in Jul 2023

8/10 Good

david anthony

Dated hotel in great location

Dated hotel, in great location breakfast should be avoided, room clean and bed ok, had a room near to 1st floor dining area and noise was terrible. Ask for higher number room
Stayed 2 nights in Dec 2023

4/10 Poor

Scott

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is in a great location and easily walkable to the harbour and old sections of Poole. The hotel itself needs some tender loving care. The breakfast buffet is sub-standard and definitely is not worth the price. All staff were very pleasant and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Neily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

The staff were absolutely amazing. Reception staff to those who catered for our business meeting lunch were all brilliant, polite, helpful and went the extra mile. Thank you Kayleigh for the drinks service at the end of our business meeting and your service and conversation in the bar in the evening.
Stayed 1 night in Nov 2023

6/10 Okay

Elaine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was clean but very dated and could do with an upgrade urgently. Good position.
Stayed 1 night in Aug 2023

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was luke warm and dripped, costing the hotel money in extra water bills. The reception and other staff were very helpful and it was very convenient to find pet friendly accommodation for our new puppy so close to our ferry terminal.
Stayed 1 night in Oct 2023