Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Pros: service provided by Lisa was great. She was very responsive and accommodating. Location of property was spectacular. Cons: property was not in the condition that we expected.First, there were pest issues. We saw many insects, cockroaches, bugs, ants, all throughout the house. When we came home late at night one night, we turned on the lights and saw about 10 bugs scurrying around in the bathrooms and bedrooms. Did not feel safe after that.Second, kitchen was not in the condition we expected. Cabinets were old and paint was chipping off. Kitchenware didn’t make any sense. No wine glasses, no water cups, but just a bunch of coffee mugs and dessert cups. We asked for wine glasses and they were brought over the next day so again, great service. The kitchen condition was very 3-star and nothing that you would expect at a 4 or 5 star hotel. Third, bathroom didn’t make any sense. There were no cabinets so it was frustrating not being able to put toiletries within reach. Soap dispensers didn’t work, there was no hair conditioner in master bathroom, no shower caddies in the showers so we had to stoop down to use shampoo and body wash that were placed on the floor. Fourth, there was no closet space in the bedrooms. Master bedroom did not have a closet where we could hang clothes. There was a closet in the master bedroom that was already filled with owner’s clothes and items. It was scary opening that closet door and seeing someone else’s stuff in there. Not enough drawers in the dresser. Rooms were not remodeled.Fifth, pool was much much smaller than in the picture. Wish we hadn’t seen the picture to expect a large pool.Sixth, there was only one tv in the entire house and it was super small. We asked for a tv in the living room and they delivered a 32 inch tv which was way too small for 7 people to all watch together in such a big living area.Overall, the location of the property trumped