Proserpine Hotel with Pool

"The staff were lovely "

"Good will be back"

"Great"

"Spacious rooms and quiet location. Breakfast could have included more food options and food wasn’t always hot. Great front desk team. Having laundry facilities in the room was a real plus. A wonderful spot we would happily return to on another trip."

"Beautiful "

"Clean room /great staff/ located minutes away from the Cruise Whitsundays passenger port . Nice pool "

"Disappointed.Our 3rd stay in 6 years-it’s a beautiful location to stay, but we probably won’t be back to this resort as it is no longer being maintained or managed & appears to be run by backpackers.The resort itself: had glass pool gate removed, shingles on pavilions broken or missing, holes in their ceilings, roof edges missing, exposed electrical wires on paths, broken or missing pavers & mouldy sun loungers around the pool, broken chairs discarded in the bushes & the tennis court was unusable & covered with garden debris. Our beach bungalow: the internal privacy door was gone, sliding door badly needed oiling & the handle was filthy, the bathroom had cockroaches, the door was badly water damaged & window ledges had splinters with paint coming off. Shower screen had massive lime scale build up. The kitchenette no longer had any tea towels, detergent, cleaning cloths,had missing & mismatched crockery/ cutlery, but now you’re meant to use the restaurant exclusively for food.The hammock was unusable. It was wet when we arrived, so we waited for it to dry, but it was so musty, the smell clung to your skin. We asked for it to be swapped with one from an empty bungalow, the pleasant but under resourced staff member gave an automatic no- the go to answer when you have no manager. Beware that you are now expected to stay overnight at Airlie Beach, because the reception closes at 5.30pm, as the resort & the water taxi DON’T coordinate with the few daily flights into Proserpine. "

"The Pinnacles is well located to shops, restaurants etc, with an amazing view. However it is set on a steep hill. So be prepared for a steep walk up or a taxi which is approx $10 per trip."

"The resort is a great place to relax, amazing food and drinks. Staff need more attention to detail when asked a question. Overall rating 8 out of 10"