4/10 很差
Jason
与家人出行, 与配偶出行
2025 年 7 月 19 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Checked in early. Told would get a call when the room was ready never happened. Came back at 3 and it still had to be checked
Was asked if we wanted brekfast and gave the credit card to pay. Was asked again to pay when we came back at 3. Next thing we were charged for the stay, when we had already paid. Took 2 days to get a refund. Was told owner would call but they never did. The receptionist then had an attitude for the rest of our stay. Was sassy whenni informed her the refund had come through.
So many staff at brekfast but not sure what they are all doing.
English breakfast tea ran out on the second day. We asked every day but non arrived
No call to clean our room in a week. Towels given twice.
On check in half empty shampoo bottles and body wash.
Hotel room large but tired.
Not a great experience seems all the emphasis is to reduce their costs rather than please their guests
Its not cheap and so not worth the price we paid.
Go elsewhere for a clean service driven not cost driven hotel.
Jason
2025 年 7 月入住 7 晚