普萨克迪亚海滩附近酒店

“Our stay didn’t meet expectations. We booked a deluxe double room with a sea view but received a side-view room. When we raised this, they explained we got what we paid for and should have booked directly on their website, which felt misleading. The listing mentioned a Nespresso machine, but it was communal, old, and malfunctioning. Additionally, the people hanging out at the entrance (likely family of the owner) were loud, playing cards, and while this isn’t inherently bad, it didn’t reflect……

“Really bad customer service! It is as confirmed about only a bot saying exactly the same polite sentences promising to help or to contact the hotel but never do. They quickly received the hotelpayment and the information about the hotel was missleading information,  unexisting services were mentioned on the hotel, no resoect of requests either and they did not even have a cooperation with the hotel. Absolutely a scam! I wasted hours to contact them 4 times to get the status of my ticket,……

“Sad to say the hotel stay was substandard. We booked two nights hoping for a solid 4 star hotel as advertised. We got a room and noticed some mold on the AC. When we asked to leave and get our money back, we were refused. We deiced to stay. Once we looked closer the mold turned out to be much worse than originally thought. Bathroom was affected by mold too and the visible parts of drain pipes were very dirty. It was fifty beyond what words could describe. See photos attached (if possible, I want……

“ Es ist in ordnung”

“Many thanks to Nico who made our stay fantastic, the place is 8 of 10 but with Nico 10/10 hope his employer value him as much as we were! ”

“The conditions are very good but the emplacement is not the best place in Town. The rooms « on the City » would better be described « on the road » . ”

“Great accomodation; location is very good, walking distance to beach and restaurants and a quiet street. Also the rooms are cozy and comfortable. What I was missing is a breakfast service. There are only a few beds at the pool. And when you have a room with pool access, you don't have a sunbed at your terrace.”

“Great spot. Easy access. ”

“Ok stay, but some details did not match a 5-star luxury suite experience Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional. That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh……