「It was unique in that it wasn’t in the place shown on the map. The local people had never heard of it. and they didn’t reply to phone calls. I didn’t stay there because I couldn’t find it! It’s not on Main st, as they claim . I doubt if I will get a refund. Annoyed. 」
「The owner wants cadh payment and denied service even though the full payment had been made by the credit thriugh Expedia booking. This listing should be banned and removed by Expedia to protect customers from double payment scams!」
「Place was good and all things acceptable. Stay was plasant with very oblidging staff.
However, the location is terrible. Very difficult to find and is road, if you can call it a road, is horrible.
Full of flooded potholes in complete darkness at night.」
「Property is beautiful and staff is amazing. Issue is our AC in the room broke down during the night and It didn’t come til next day 10am and it was 34 Celsius or 94 Fahrenheit . 」
「We enjoyed our stay at Kay Jay Palms. The rooms were spacious and very clean. A/C and fan combo kept the rooms cool in the day and night.
We had breakfast and dinners there. The portion sizes were much more than we could finish.
It is 5 min drive from Pasikuda beach which was very convenient for beach days in the morning and the ability to change before other activities in the afternoon.
Overall a great experience. 」
「The staff were absolutely amazing and accommodating. My dad has Dementia and the staff made sure both he and my mum were well looked after and attended to. The beach and pool were both clean and not crowded. The food was good - particularly the local Sri Lankan dishes. And the drinks were good.」