“Tipica struttura di località sciistica degli anni 70, senza ascensori. È comunque molto pulita e il personale è molto gentile e disponibile. Colazione standard per un tre stelle, con torte fatte in casa, salumi e formaggi molto buoni. In sintesi, un buon hotel per un weekend.”
“The Capra Saas-Fee is a beautiful 5-star hotel, but for us it simply didn’t live up to the hype, especially considering the price.
The hotel itself is lovely, but the service didn’t feel particularly personalised or attentive. We even had to ask three times for our cable car passes. First, they had the wrong email address despite us providing it at check-in; then, even after correcting it, nothing came through. We ultimately had to insist on having the passes printed so we could actually use……
“El hotel en general está bien, solo que se me hizo un poco viejo, la habitación estaba muy amplia aunque no me encantó su decoración, pero tenía balcón con vista bonita, el desayuno estaba súper bien y tienen el servicio de ir por ti a la estación, en general muy bien todo.”
“A nice hotel on Saas Fee in the center a short walk from the Bus Station. It has small but good facilities. It's restaurant is nice, but it is only open Wednesday to Saturday. The rooms are good size but standard rooms have no view; they look into the back of an appartment building. It is reasonably priced. And all in all good value for money in up market Saas Fee. As summer skiing is becoming impossible, summer prices should start to drop.”
“Hello I was very pleased with my stay here. The building architecture is very cool and it is build on the edge of a gorge. The inside of my room was also nice with relatively new and quality fixtures. The buffet breakfast was great as well. Lots of clean and quality options. Most importantly the staff was super helpful with everything. I got food poisoning (not from them LOL) during my stay there and they did things like bring food to my room and drive me to the pharmacy. Beyond that,……
“The most important thing to note is the limited hours of the front desk (10am to 6pm in the summer). This is an issue if you might arrive late or want to leave your bags in the morning after checking out. The hotel is absolutely serious about wanting you to contact them before you arrive to confirm your arrival time although the email they sent to me had no return email address. The bed (although not the pillows) was comfortable and the hot water and wifi both worked well. In-room safe was……
“A really lovely charming family run hotel with great facilities, an amazing breakfast buffet and well-located within the town. I would definitely recommend it to other travellers.”
“Thankfully this wasn’t my first trip to Saas-Fee or I’d never go back…
I’ve been going for more than 10 years and we have a place in the village but needed somewhere bigger to accommodate family.
Topline… the place is well past its sell by date and the interaction with the hosts - Saas Holidays - wasn’t great.
On arrival we had our apartment number on our booking and told the concierge on the phone. He said that he didn’t have the booking reference so as long as we had the number on our……
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