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DoubleTree by Hilton Queenstown
4.0 star property

Upscale hotel with fitness centre and 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

DoubleTree by Hilton Queenstown

Photo gallery for DoubleTree by Hilton Queenstown

In-room safe, soundproofing, free WiFi, bed sheets
Bar (on property)
Front of property – evening/night
In-room safe, soundproofing, free WiFi, bed sheets
Asian cuisine

Overview of DoubleTree by Hilton Queenstown

Reviews
8.4

Very good

Highlight
  • Cleanliness is scored top 10% in Kawarau Falls by travellers.

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • AirportQueenstown (ZQN-Queenstown Intl.)4 min drive
  • Popular LocationQueenstown Event Centre5 min drive
  • Popular LocationKiwi and Birdlife Park12 min drive
  • Popular LocationThe Remarkables Ski Area17 min drive
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Room options

Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Bathrobes
  • 323 sq ft
  • Sleeps 2
  • 2 Single Beds

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - unspecified
Blackout curtains
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Bathrobes
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Room, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed - unspecified
Blackout curtains
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Kawarau Falls

Located in Kawarau Falls, DoubleTree by Hilton Queenstown is near the airport and on the waterfront. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's activities can be experienced at The Remarkables Ski Area and Queenstown Golf Club. Alpine Aqualand and Queenstown Paintball are also worth visiting. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.

What's nearby

  • Queenstown Event Centre - 5 min drive
  • Queenstown Gardens - 11 min drive
  • Kiwi and Birdlife Park - 12 min drive
  • Skyline Queenstown - 12 min drive
  • The Remarkables Ski Area - 17 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 5 min drive

Restaurants

  • Joe's Garage Five Mile - 6 min drive
  • McDonald's - 4 min drive
  • The Shelter - 5 min drive
  • Airspresso Airport Cafe Queenstown - 5 min drive
  • Taco Medic - Frankton - 6 min drive

About this property

DoubleTree by Hilton Queenstown

Upscale hotel by the lake
Consider a stay at DoubleTree by Hilton Queenstown and take advantage of a free food/drink shopping service, shopping on-site and a coffee shop/cafe. Adventurous travellers may like the cycling at this hotel. The on-site Asian cuisine restaurant, Me & Mee Noodle Bar, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • Babysitting (surcharge), smoke-free property and luggage storage
  • A TV in reception, a lift and tour/ticket information
  • Guest reviews say good things about the helpful staff and location
Room features
All 98 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (NZD 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Me & Mee Noodle Bar
  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Bike rentals
  • Fitness centre
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately NZD 35 per person
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 per cent
  • A facilities fee includes use of: sauna; spa tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

Is DoubleTree by Hilton Queenstown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at DoubleTree by Hilton Queenstown?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on 16 May 2024 start from HK$511.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Queenstown?

Self-parking is available for NZD 16 per day. Limited spots are available.

What time is check-in at DoubleTree by Hilton Queenstown?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at DoubleTree by Hilton Queenstown?

Checkout is at 11:00 AM.

Where is DoubleTree by Hilton Queenstown located?

Situated on the waterfront, this hotel is within 1 mile (2 km) of Lake Wakatipu, The Kingston Flyer and Remarkables Park Town Centre. Frankton Beach and Queenstown Event Centre are also within 2 miles (3 km).

DoubleTree by Hilton Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1002 reviews" "
Rating 8 - Good. 309 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 66 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allister

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hilton was superb. The checkin staff team - Lee & her colleague Arun recognised road weary travellers & took over, helping with our bags and recommendations. The room was spacious with a deep bath and comfortable bed. Our dining experience delicious and the outdoor fire pit a special treat. Our overall impression was of a professional team delivering a great service. Thank you.
Stayed 1 night in Apr 2024

10/10 Excellent

Rick and Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very satisified
Stayed 3 nights in Apr 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively quiet considering how close to airport, a little noisy at times. Loved the water taxi
Stayed 1 night in Apr 2024

6/10 Okay

Miklos

Travelled with partner
Liked: Cleanliness
It's in a great location and very clean, however the room size was extremely small for the price. The hand wash dispenser on the basin was empty, as was the conditioner dispenser in the shower. Reception was unattended a number of times when we wanted to ask for these to be replenished. The room service menu didn't load on the TV (and there was no other menu in the room). We didn't like not being able to see the TV from the bed. Overall, a disappointing stay at the DoubleTree by Hilton.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nisarg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good stay. Staff was amazing too and food’s great. Just one drawback where they don’t have 24/7 room service (Dinning options after 10PM) other then that pretty good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was tight. Great cookies!
Stayed 2 nights in Mar 2024

10/10 Excellent

Holly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, nice room clean and tidy
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything the setting is amazing staff were brilliant
Stayed 4 nights in Mar 2024

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No AC and the room was west facing with a temperature of 27 Deg C in the afternoon.
Stayed 2 nights in Mar 2024