The property itself and staff were great. We were disappointed with one staff member who removed the basketballs at 8:45 pm when the kids were told they could play until 9:30pm. She stated that a guest complained and so one guest was allowed to ruin the experience for 3 other families. Due to a baseball camp we had limited other time to enjoy this feature. The breakfast food in trophy room wasn’t the best but the coffees were awesome. Rooms were clean and front desk staff was extremely helpful. The Granville towers replica dorm room was cool to show my son since I stayed there while in school.
Erica
2025 年 7 月入住 2 晚
2/10 糟糕
Timothy
与家人出行
2025 年 7 月 22 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very disappointed in my/our stay at this property. The individual that check us in upon arrival had little to desire people skills.
Additionally, the room we were put in apparently has had past air conditioning issues, which we were not made aware of. The temps outside were above 90 all day and the room A/C was not working properly and room temps were high up until 4:00am when it eventually cooled down. Room also still had a portable wall unit attached to the outside airflow, thus drawing in warm air to help cool the room. It did not. Staff was aware of issues with room and yet still put my family and I in it. Offered no option to have us move to a more comfortable room nor any type of discount knowing g issues existed.
We will no longer view The Graduate hotels as an option for us to stay in when visiting certain college towns. Very disappointed and this facility should be ashamed of how they handle the situation.
Timothy
10/10 超赞
Branden,davie
2025 年 7 月 16 日
满意:清洁度、服务设施、住宿条件和设施
amazing
Branden
2025 年 7 月入住 1 晚
10/10 超赞
Arwen
2025 年 6 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Large room with quirky decor (shabby chic?) was clean and quiet. The helpfulness and friendliness of the staff, particularly "Shy" (who was not shy) made this a five star experience.
Arwen
2025 年 6 月入住 2 晚
10/10 超赞
Elizabeth
2025 年 6 月 14 日
Elizabeth
2025 年 6 月入住 1 晚
6/10 一般
Martha
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Underground parking
Martha
2025 年 4 月入住 1 晚
10/10 超赞
Kimberly
2025 年 5 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Friendly staff, clean, well appointed, and walk to campus.
Kimberly
2025 年 5 月入住 1 晚
4/10 很差
pat
2025 年 5 月 7 日
they did not have the room I reserved. I will be reaching out to Expedia because I paid more for a room than what I should have considering they said their AC was not working in the room reserved
pat
2025 年 5 月入住 1 晚
10/10 超赞
Jennifer
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Jennifer
2025 年 3 月入住 2 晚
8/10 还可以
Robin
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Robin
2025 年 4 月入住 1 晚
10/10 超赞
Marco,BELLE MEAD
2025 年 4 月 24 日
满意:住宿条件和设施,员工和服务
I will definitely visit again
Marco
2025 年 4 月入住 1 晚
6/10 一般
Giada
2025 年 4 月 22 日
Giada
2025 年 4 月入住 1 晚
10/10 超赞
Michael,Orange Park
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff at the front desk was outstanding.
Michael
2025 年 4 月入住 1 晚
6/10 一般
Michael
与家人出行
2025 年 4 月 21 日
满意:清洁度、服务设施、住宿条件和设施
The staff/hotel dropped the ball by not informing its guests that there would be a running race on Saturday morning which would leave guests stranded. We checked out at 8am but were stranded on Kenan St with no way out for an hour and a half. Thank God we did not have a flight to catch, but our plans to get out of town were disrupted. Had we known, we could have left earlier. Left a poor taste after an otherwise great stay.
Michael
2025 年 4 月入住 3 晚
10/10 超赞
Jake
2025 年 4 月 20 日
Good
Jake
2025 年 3 月入住 2 晚
10/10 超赞
Stephanie
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Great theme to the hotel. Near all of the restaurants and to UNC
Stephanie
2025 年 4 月入住 1 晚
10/10 超赞
Andrew
与家人出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Andrew
2025 年 4 月入住 1 晚
10/10 超赞
Alison
2025 年 4 月 15 日
Alison
2025 年 4 月入住 1 晚
10/10 超赞
chris
2025 年 4 月 7 日
chris
2025 年 4 月入住 1 晚
10/10 超赞
Karen
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Karen
2025 年 3 月入住 3 晚
10/10 超赞
Kristine Ann
与家人出行
2025 年 3 月 28 日
满意:清洁度、服务设施、住宿条件和设施
Great location
Kristine Ann
2025 年 3 月入住 2 晚
10/10 超赞
John
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2025 年 3 月入住 1 晚
8/10 还可以
Tom
与家人出行
2025 年 3 月 19 日
满意:住宿条件和设施,清洁度
Good not great
The place is fine. We needed the pull out sofa bed and it was horribly uncomfortable. Restaurant on site is average at best. Rooms are nice but our shower head was falling out of the wall, door to enter hotel from garage was broken...it just needs a little TLC.